Telltale Games

blackvulcan3 · 07/08/2012, 12:01 am

Okay, I've found the save games under library/application support/telltale games/thewalkingdead and I have 12 saves (autosaves??) in there but none are seen when I open the game.....help.....

blackvulcan3 · 07/08/2012, 01:52 am

So I spoke to a mate of mine who was having the same download issue on his iMac. He used bootcamp and put windows 7 on there, same internet connection, same computer hardware just different OS, guess what, that works.....so if it isn't fixed soon then I will have to infect my mac with windows......

killercow28 · 07/08/2012, 12:59 pm

you can go into settings/graphic and turn off full screen, this way you can at least do something else while the game (fails) to download episode 2. I suppose it would be helpful to keep this forum going just so that the support staff knows we are still very concerned. But I don't feel like I've gotten any support so far. I've basically payed for a defective product and have received no avenue for addressing this issue.

AntJohn60 · 07/08/2012, 01:17 pm

Quote:

Originally Posted by JBelin

I've never seen customer service this poor.

I hate to say it...but I agree. -____-

AppleWorm · 07/08/2012, 02:07 pm

Quote:

Originally Posted by killercow28

you can go into settings/graphic and turn off full screen, this way you can at least do something else while the game (fails) to download episode 2. I suppose it would be helpful to keep this forum going just so that the support staff knows we are still very concerned. But I don't feel like I've gotten any support so far. I've basically payed for a defective product and have received no avenue for addressing this issue.

YEP!!!! that basically ..... nothing has changed ....... still just want to play my game I can't believe a company would act like this in this day and age there are so many social/informational mediums that a lack of communication even just to say "we are still hard at work on a solution" is just absurd.

JBelin · 07/08/2012, 04:35 pm

Quote:

Originally Posted by killercow28

you can go into settings/graphic and turn off full screen, this way you can at least do something else while the game (fails) to download episode 2. I suppose it would be helpful to keep this forum going just so that the support staff knows we are still very concerned. But I don't feel like I've gotten any support so far. I've basically payed for a defective product and have received no avenue for addressing this issue.

Totally. I can't believe they don't have the common decency to reply to inquiries of a refund for their defective product.

I ordered their game on the condition of it each episode being released monthly. Which not only have they not delivered on, they're now saying each episode will be every 2 months?

Episode 2 doesn't even work properly and it was over a month overdue.

You'd think they would at least appear concerned about these issues. But they already have our money.

JordyLicht · 07/08/2012, 10:47 pm

Quote:

Originally Posted by killercow28

you can go into settings/graphic and turn off full screen, this way you can at least do something else while the game (fails) to download episode 2. I suppose it would be helpful to keep this forum going just so that the support staff knows we are still very concerned. But I don't feel like I've gotten any support so far. I've basically payed for a defective product and have received no avenue for addressing this issue.

If I try this, the entire application just crashes after a while, so I'm stuck looking at the Episodes screen while I'm hoping my download will complete.
Which never happens...

billclinton · 07/09/2012, 02:30 am

My 10th+ attempt to download episode 2 on my imac. 79% downloaded and connection lost. I really hope that potential buyers of the mac version read this forum because TTG don't have the courtesy to publicly admit IT CAN'T BE PLAYED ON MAC!

killercow28 · 07/09/2012, 10:15 am

I posted this in another forum, but I tried downloading episode at another location with another internet connection and it worked. I started playing Episode 2 today without a problem. I suppose it may be worth trying downloading the game at another location with another connection if convenient.

*DjNDB* · 07/09/2012, 10:20 am

Quote:

Originally Posted by killercow28

I posted this in another forum, but I tried downloading episode at another location with another internet connection and it worked. I started playing Episode 2 today without a problem. I suppose it may be worth trying downloading the game at another location with another connection if convenient.

That's interesting. In that case it might even be worth trying to download while connected through a VPN, e.g. Hotspot Shield.

AppleWorm · 07/09/2012, 01:50 pm

I am so happy to report that if you connect to the strongest signal that is possible for you it will actually download!!!!!!! I have succeeded in getting ep 2 to work!!!!!

AntJohn60 · 07/09/2012, 02:16 pm

Quote:

Originally Posted by killercow28

I posted this in another forum, but I tried downloading episode at another location with another internet connection and it worked. I started playing Episode 2 today without a problem. I suppose it may be worth trying downloading the game at another location with another connection if convenient.

I just happened to be in a different location with wifi when I read this comment. This also worked for me. It's ridiculous, but it worked.

I guess we are all the poor unfortunate souls who have to relocate into a different wifi area in order to play this game EVERY time a new episode is released. >__>

If this is the case, then this is the last game I will ever purchase from Telltale Games.

I'm sorry, but this beyond unbelievable. Good luck everyone.

BitToTheFuture · 07/09/2012, 02:42 pm

So, I need a new connection to download the Second Episode?? Ridiculous... I will never download this f****** episode.. bah...

JBelin · 07/09/2012, 03:57 pm

Quote:

Originally Posted by BitToTheFuture

So, I need a new connection to download the Second Episode?? Ridiculous... I will never download this f****** episode.. bah...

Living in Australia, our internet isn't as fast as other parts of the world. Tried again this morning. Same problem.

jaxon23489 · 07/09/2012, 08:20 pm

Quote:

Originally Posted by JBelin

Living in Australia, our internet isn't as fast as other parts of the world. Tried again this morning. Same problem.

were you connected via wifi or cable? i havent had a chance to try a wired connection yet but one would think that would give us aussies the best possible chance?

BitToTheFuture · 07/09/2012, 09:36 pm

Quote:

Originally Posted by AppleWorm

I am so happy to report that if you connect to the strongest signal that is possible for you it will actually download!!!!!!! I have succeeded in getting ep 2 to work!!!!!

I'm already using the best signal in my house, but it does not work...

leon_xiv · 07/09/2012, 11:21 pm

Living in Italy, cable connection, continuous FAILURE.
(same shit at the hotel, i had to give her the pistol quickly as possible to go on)

blackvulcan3 · 07/10/2012, 01:53 am

Sorry fellow Aussies, just tried a cable connection, no luck, stopped again at 68%. This is really getting the better of me and silence from TT just makes me madder each day. Furious.

billclinton · 07/10/2012, 02:00 am

So I'd have to drag my imac somewhere where there is an unprotected wifi or something to get this piece of shit product to download? I've tried hotspot shields etc. but nothing works.

The only thing that makes me happy about this game is that I've managed to stop two of my friends from buying this stupid game from this joke of a company.

youngmountain · 07/10/2012, 05:52 am

It's ridiculous that there is still no comment from TT.

07/09/2012, 10:15 am	#109
killercow28 Junior Member Join Date: Jul 2012 Posts: 5	Miracle I posted this in another forum, but I tried downloading episode at another location with another internet connection and it worked. I started playing Episode 2 today without a problem. I suppose it may be worth trying downloading the game at another location with another connection if convenient.

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07/08/2012, 12:01 am	#101
blackvulcan3 Gold Member Join Date: Jun 2012 Posts: 94	Okay, I've found the save games under library/application support/telltale games/thewalkingdead and I have 12 saves (autosaves??) in there but none are seen when I open the game.....help.....

07/08/2012, 01:52 am	#102
blackvulcan3 Gold Member Join Date: Jun 2012 Posts: 94	So I spoke to a mate of mine who was having the same download issue on his iMac. He used bootcamp and put windows 7 on there, same internet connection, same computer hardware just different OS, guess what, that works.....so if it isn't fixed soon then I will have to infect my mac with windows......

07/08/2012, 12:59 pm	#103
killercow28 Junior Member Join Date: Jul 2012 Posts: 5	you can go into settings/graphic and turn off full screen, this way you can at least do something else while the game (fails) to download episode 2. I suppose it would be helpful to keep this forum going just so that the support staff knows we are still very concerned. But I don't feel like I've gotten any support so far. I've basically payed for a defective product and have received no avenue for addressing this issue.

07/09/2012, 02:30 am	#108
billclinton Junior Member Join Date: Jun 2012 Posts: 20	My 10th+ attempt to download episode 2 on my imac. 79% downloaded and connection lost. I really hope that potential buyers of the mac version read this forum because TTG don't have the courtesy to publicly admit IT CAN'T BE PLAYED ON MAC!

07/09/2012, 01:50 pm	#111
AppleWorm Member Join Date: Jun 2012 Posts: 47	I am so happy to report that if you connect to the strongest signal that is possible for you it will actually download!!!!!!! I have succeeded in getting ep 2 to work!!!!!

07/09/2012, 02:42 pm	#113
BitToTheFuture Member Join Date: Dec 2010 Location: Italy Posts: 88	So, I need a new connection to download the Second Episode?? Ridiculous... I will never download this f****** episode.. bah...

07/09/2012, 11:21 pm	#117
leon_xiv Junior Member Join Date: Apr 2012 Posts: 3	Living in Italy, cable connection, continuous FAILURE. (same shit at the hotel, i had to give her the pistol quickly as possible to go on)

07/10/2012, 01:53 am	#118
blackvulcan3 Gold Member Join Date: Jun 2012 Posts: 94	Sorry fellow Aussies, just tried a cable connection, no luck, stopped again at 68%. This is really getting the better of me and silence from TT just makes me madder each day. Furious.

07/10/2012, 02:00 am	#119
billclinton Junior Member Join Date: Jun 2012 Posts: 20	So I'd have to drag my imac somewhere where there is an unprotected wifi or something to get this piece of shit product to download? I've tried hotspot shields etc. but nothing works. The only thing that makes me happy about this game is that I've managed to stop two of my friends from buying this stupid game from this joke of a company.

07/10/2012, 05:52 am	#120
youngmountain Junior Member Join Date: Jul 2012 Posts: 2	It's ridiculous that there is still no comment from TT.