Telltale Games

*Mike* · 07/25/2012, 06:25 pm

If you start the Mac version of the game downloaded directly from our site now, it should update itself automatically prior to loading the main menu. It may take a few moments, but it's a fairly small update. Once that's done, you should be able to download Episode 2 correctly, but please let me know if you're still having an issue.

I know how frustrating this must have been, and I'm definitely sorry it took so long for the update to release.

blackvulcan3 · 07/26/2012, 12:06 am

Unfortunately, after getting all the way to 87.87% my game shut down. Back to the beginning I guess.

blackvulcan3 · 07/26/2012, 12:07 am

And unfortunately, unlike the PC version seems to, it was back to zero for the download.

blackvulcan3 · 07/26/2012, 12:09 am

I must say both times I haven't been alerted to this patch download, but I did notice the first time that the download percentage now includes 2 decimal places. I guess there was a small update.

blackvulcan3 · 07/26/2012, 01:00 am

Ok, I got it installed on the third try. First two tries I pressed download content from main screen, this didn't work for me. I then went into my old game (press play at menu) and pressed get from the intro screen to Episode 2. Installed, now off to play it.

blackvulcan3 · 07/26/2012, 01:25 am

Unfortunately, I can't say if episode 2 works yet, despite finishing episode 1 weeks ago I got the create random from the beginning of episode 2....back to drug store for me

blackvulcan3 · 07/26/2012, 02:31 am

Just finished episode one again and the game crashed, hopefully episode 2 will work now

Edit : The game works and it is awesome so far, pity I have to go to bed.

xorandor · 07/26/2012, 06:07 am

Patch isn't working for me. Download stuck at 99.50% and I can't seem to find a way to exit back to the main menu.

I'm sick of this and want a refund. I've sent an email regarding this 2 days ago and was given issue-61394. Please issue the refund ASAP, thanks.

RyanJ · 07/26/2012, 11:10 am

I downloaded it again and tried to the game but it takes me to the title page where it says "click to continue.." and I click it and it says "connecting..." for one second and then the program freezes again .. just like the past couple weeks. I haven't even gotten to a part to even download episode 2 ... WTF ... Help!!

Maeglin · 07/26/2012, 11:48 am

Glad to see some progress is being made in general, but as I am having the download problem on a PC, back to sulking in the corner.

bwahaha · 07/26/2012, 08:34 pm

Using Mac OSX 10.8, I managed to download it after about 5+ hours. Just completed Ep. 2. Thanks Mike but it really took a long time for you guys to get back to us after countless frustrating hours. Maybe small updates like saying you were working on it would help too.

Cheers

AppleWorm · 07/27/2012, 08:59 am

Quote:

Originally Posted by RyanJ

I downloaded it again and tried to the game but it takes me to the title page where it says "click to continue.." and I click it and it says "connecting..." for one second and then the program freezes again .. just like the past couple weeks. I haven't even gotten to a part to even download episode 2 ... WTF ... Help!!

I am having this issue also I am running MOUNTAIN LION now anyone else running Mountain Lion having this issue ?

*Macfly77* · 07/27/2012, 11:27 am

Quote:

Originally Posted by RyanJ

I downloaded it again and tried to the game but it takes me to the title page where it says "click to continue.." and I click it and it says "connecting..." for one second and then the program freezes again .. just like the past couple weeks. I haven't even gotten to a part to even download episode 2 ... WTF ... Help!!

Quote:

Originally Posted by AppleWorm

I am having this issue also I am running MOUNTAIN LION now anyone else running Mountain Lion having this issue ?

If you re-downloaded it (or if you started the game) after the patch was released, when you click on "click to continue", it might look like the game is frozen, but it's probably downloading the patch (it confused me for a while until I saw that my computer was busy downloading something).
If you switch to non-full screen mode by pressing command-f, you can do other things on your computer while the patch downloads.

Final Fall 0 · 07/27/2012, 04:05 pm

I would be thrilled if Mike or another member of the TT team could let us know if this is being worked on for PC users. If it is, I will gladly wait for an update. If it isn't, I will probably ask for a refund and get the game on Xbox 360 instead. Win-wins for all of us; TT will get my money and I'll get a great game either way. If it isn't addressed at all is what will upset me.

AppleWorm · 07/27/2012, 08:29 pm

Quote:

Originally Posted by Macfly77

If you re-downloaded it (or if you started the game) after the patch was released, when you click on "click to continue", it might look like the game is frozen, but it's probably downloading the patch (it confused me for a while until I saw that my computer was busy downloading something).
If you switch to non-full screen mode by pressing command-f, you can do other things on your computer while the patch downloads.

Macfly 77 thanks you are right I let the game stay on the title page for about 30 minutes or so and when I returned to it it was ready to be played!! thanks again for the heads up!!

RexHunt · 07/29/2012, 02:47 pm

Quote:

Originally Posted by xorandor

Patch isn't working for me. Download stuck at 99.50% and I can't seem to find a way to exit back to the main menu.

Strangely enough, I had this problem as well. After downloading for 34 hours straight it finally made it to 99.50% and then proceeded no further. After a further two hours of waiting and hoping I had to crash the program.

What gives, Telltale? At this rate, I'll have to either:
a) wait until episode 3 is released and makes episode 2 playable
b) assuming (safely) that episode three will be unplayable as well, waiting for the inevitable DVD release and hope you get your act together with that?

xorandor · 07/29/2012, 10:22 pm

Just an FYI for everyone, i've not received any response from Telltale regarding my refund request and my download of episode 2 still doesn't work.

JordyLicht · 07/29/2012, 11:31 pm

Quote:

Originally Posted by Macfly77

If you re-downloaded it (or if you started the game) after the patch was released, when you click on "click to continue", it might look like the game is frozen, but it's probably downloading the patch (it confused me for a while until I saw that my computer was busy downloading something).
If you switch to non-full screen mode by pressing command-f, you can do other things on your computer while the patch downloads.

Same here. Even though I was one of the lucky Mac users who was able to download Episode 2 a couple of weeks ago, an update is never bad.
I quit the application a couple of times because I am really impatient, until I opened the Application Support files for Walking Dead and saw that it was downloading all kinds of files. It took a while, but everything works just fine now.

BitToTheFuture · 07/30/2012, 01:12 am

Quote:

Originally Posted by Mike

If you start the Mac version of the game downloaded directly from our site now, it should update itself automatically prior to loading the main menu. It may take a few moments, but it's a fairly small update. Once that's done, you should be able to download Episode 2 correctly, but please let me know if you're still having an issue.

I know how frustrating this must have been, and I'm definitely sorry it took so long for the update to release.

Great!!

RexHunt · 07/30/2012, 05:29 pm

34 hours downloading, Telltale. What for? NOTHING.

07/25/2012, 06:25 pm	#1
Mike Moderator Join Date: Oct 2011 Posts: 1,224	Patch for download issue on Mac is out now! If you start the Mac version of the game downloaded directly from our site now, it should update itself automatically prior to loading the main menu. It may take a few moments, but it's a fairly small update. Once that's done, you should be able to download Episode 2 correctly, but please let me know if you're still having an issue. I know how frustrating this must have been, and I'm definitely sorry it took so long for the update to release.

07/26/2012, 02:31 am	#7
blackvulcan3 Gold Member Join Date: Jun 2012 Posts: 94	Just finished episode one again and the game crashed, hopefully episode 2 will work now Edit : The game works and it is awesome so far, pity I have to go to bed. Last edited by blackvulcan3; 07/26/2012 at 04:04 am. Reason: Added that game works

07/26/2012, 06:07 am	#8
xorandor Junior Member Join Date: Jul 2012 Posts: 11	Patch isn't working for me. Download stuck at 99.50% and I can't seem to find a way to exit back to the main menu. I'm sick of this and want a refund. I've sent an email regarding this 2 days ago and was given issue-61394. Please issue the refund ASAP, thanks. Last edited by xorandor; 07/26/2012 at 06:15 am.

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
A quick guide to the Fables Universe- SPOILERS EVERYWHERE	Eduardo	The Wolf Among Us Discussion	19	11/05/2012 11:42 am
[PATCH] Deutsches Logo Nostalgie Patch (Zurück in die Zukunft)	TheHutt	Back to the Future Discussion	4	02/03/2011 01:16 pm
Gabriel Knight 2 - English subtitles patch	Armakuni	General Chat	23	03/16/2010 08:38 am
The Beelzeboss comic Thread!	Croutons	General Chat	4	11/16/2008 11:06 am

07/26/2012, 12:06 am	#2
blackvulcan3 Gold Member Join Date: Jun 2012 Posts: 94	Unfortunately, after getting all the way to 87.87% my game shut down. Back to the beginning I guess.

07/26/2012, 12:07 am	#3
blackvulcan3 Gold Member Join Date: Jun 2012 Posts: 94	And unfortunately, unlike the PC version seems to, it was back to zero for the download.

07/26/2012, 12:09 am	#4
blackvulcan3 Gold Member Join Date: Jun 2012 Posts: 94	I must say both times I haven't been alerted to this patch download, but I did notice the first time that the download percentage now includes 2 decimal places. I guess there was a small update.

07/26/2012, 01:00 am	#5
blackvulcan3 Gold Member Join Date: Jun 2012 Posts: 94	Ok, I got it installed on the third try. First two tries I pressed download content from main screen, this didn't work for me. I then went into my old game (press play at menu) and pressed get from the intro screen to Episode 2. Installed, now off to play it.

07/26/2012, 01:25 am	#6
blackvulcan3 Gold Member Join Date: Jun 2012 Posts: 94	Unfortunately, I can't say if episode 2 works yet, despite finishing episode 1 weeks ago I got the create random from the beginning of episode 2....back to drug store for me

07/26/2012, 11:10 am	#9
RyanJ Junior Member Join Date: Jul 2012 Posts: 4	I downloaded it again and tried to the game but it takes me to the title page where it says "click to continue.." and I click it and it says "connecting..." for one second and then the program freezes again .. just like the past couple weeks. I haven't even gotten to a part to even download episode 2 ... WTF ... Help!!

07/26/2012, 11:48 am	#10
Maeglin Junior Member Join Date: Jul 2012 Posts: 4	Glad to see some progress is being made in general, but as I am having the download problem on a PC, back to sulking in the corner.

07/26/2012, 08:34 pm	#11
bwahaha Junior Member Join Date: Jul 2012 Posts: 2	Using Mac OSX 10.8, I managed to download it after about 5+ hours. Just completed Ep. 2. Thanks Mike but it really took a long time for you guys to get back to us after countless frustrating hours. Maybe small updates like saying you were working on it would help too. Cheers

07/27/2012, 04:05 pm	#14
Final Fall 0 Member Join Date: Dec 2010 Posts: 38	I would be thrilled if Mike or another member of the TT team could let us know if this is being worked on for PC users. If it is, I will gladly wait for an update. If it isn't, I will probably ask for a refund and get the game on Xbox 360 instead. Win-wins for all of us; TT will get my money and I'll get a great game either way. If it isn't addressed at all is what will upset me.

07/29/2012, 10:22 pm	#17
xorandor Junior Member Join Date: Jul 2012 Posts: 11	Just an FYI for everyone, i've not received any response from Telltale regarding my refund request and my download of episode 2 still doesn't work.

07/30/2012, 05:29 pm	#20
RexHunt Member Join Date: Jul 2012 Posts: 38	34 hours downloading, Telltale. What for? NOTHING.