Another week goes by with no sign of support

[GamingDragon316]

i was hoping for Episode 3 during July but no it comes mid-august. and i sent emails to them asking permission to record their game for youtube and they yet to reply back. i even made one that had the issue number i got as a thread to see if it catches their attention...Not one single reply to any of the two threads. their customer support really sucks and once all episodes of The Walking Dead are out im done with this company because it shouldnt take this long to make a 1-2 hours episode and then test if it has problems. if we the gaming community was part of the game companies i bet the games come out in a reasonable time and not have much problems as they do now in this gen.

[Sly Reflex]

Originally Posted by Mondo316

I'm unfortunately glad that someone else is having problems on Xbox. I have been reading threads for the past week and have not seen one Xbox user w a complaint besides me. What problems are you experiencing.

http://www.telltalegames.com/forums/...ad.php?t=30587

Check for my post in this link. I tried a few days ago to get into playing Ep2 but it was seriously having none of it. I got it to work once but I've no idea how to go about it again. That's not really the point though, it should just work. I shouldn't have to jump through hoops to use something I bought.

[Mondo316]

Originally Posted by Sly Reflex

http://www.telltalegames.com/forums/...ad.php?t=30587

Check for my post in this link. I tried a few days ago to get into playing Ep2 but it was seriously having none of it. I got it to work once but I've no idea how to go about it again. That's not really the point though, it should just work. I shouldn't have to jump through hoops to use something I bought.

Exactly. The day i got it it worked just fine. Everything saved. Later that night couldn't get on when I was disconnected from live. And when I signed in a few days later the saved game was gone. I tried from different Xboxs but nothing worked

[Mondo316]

Originally Posted by Sly Reflex

http://www.telltalegames.com/forums/...ad.php?t=30587

Check for my post in this link. I tried a few days ago to get into playing Ep2 but it was seriously having none of it. I got it to work once but I've no idea how to go about it again. That's not really the point though, it should just work. I shouldn't have to jump through hoops to use something I bought.

Everything you explained in the above link is the same with what I'm experiencing except I can't even finish part 1. People have asked if I downloaded on a different console which I did but I had downloaded it on my GT and on my flash drive. My storage says I have a saved game and the full game but it only launches when I'm connected to live. And even then when I hit play there are no saved files

[Sly Reflex]

It most annoying. All my friends have really enjoyed it and have said what a good series it is. I'd love to say the same but I the amount of joy I got from playing Episode 1 has been offset with massive frustration. I understand that bugs happen but the feedback we are getting is very limited. They say they cannot replicate the problem which I'm sure must be frustrating for them also, 1 being that they made a game for people to buy and enjoy and 2 if people are not able to play part of the episodic game they will not drop money on further episodes. It is bad for everyone involved.

I'll give it a while longer until I get onto the phone to Microsoft for a refund. As it is the game as it was sold to me is not fit for use or consumption. If it was a retail game and it didn't work I'd be fully entitled to return it to the place of purchase for a refund. I know a few people have had various problems with games not working (not WD) and have managed to wrangle a refund for a XBLA game via the Microsoft support. It'll probably be hard but I refuse to pay for something not fit for purpose.

[DaShiznit]

Originally Posted by Sly Reflex

2 if people are not able to play part of the episodic game they will not drop money on further episodes. It is bad for everyone involved.

Especially those of us who prepaid for the entire series.

Originally Posted by Sly Reflex

It'll probably be hard but I refuse to pay for something not fit for purpose.

I agree with you completely Sly. Maybe we could all get together and file a class action? That might make them stand up and fix the game. Of course, it might not... their BBB Review just hit an F (for Fail?) based on non-responses to complaints.

I have seen customers post fixes (which is AWESOME of them btw), but none has worked for me yet. I keep hoping to see a post from Telltale (or a notice that it is coming) with a patch that will fix all of our problems.... sadly, none since episode 2 showed up and caused all the problems.