HEY TELLTALE, Listen Up Regarding The Saves

[Adrian_GF]

so, maybe Capitals will help... doubt it tough..

You Guys need to come up with an official statement about this problem.
Many people have that problem and just the fact that you guys are aware about this problem and working on a fix would be satisfying.
But you can't just leave your customers in the dark like that. I understand if you guys need more than one month for the episodes, but if that's the case then i expect them to work properly!

And if you can't fix the problem (which i highly doubt) then tell us so and i will playing it from the start again if that's the only way to complete episode 3.
But if that happens again, you guys lost a customer.

[BrotherDoma]

Totally agree, its happened to so many people and so far they appear to be ignoring the problem...

[erikaaeternam]

I'm getting really angry. I never complained once about the long delays between releases, I just now opened a forum account because I frankly CANNOT TAKE THIS ANYMORE. This exact thing happened to me last time, when I went to download episode 2! All my saves were gone, nothing worked to fix it (no prefsprop fix, nothing) so I started all the way from the beginning and played straight through episode 1 and 2. I am NOT doing that again. This really isn't fair. I paid for the season pass directly through the tell tale website and my game directory is Program files x86/Tell Tale Games/The Walking Dead so I can't do any fixes associated with Steam. I am on Windows 7 x64. Please somebody help. It looks like the only people who care enough to try to come up with a fix are the gamers themselves and this is unacceptable.

[Stromko]

Yeah I got this problem way back when Episode 2 came out, and now here it is against with 3. I just finished the 2nd episode, but all that progress, wiped.

I spent 3 hours of my life just playing this thing, looking forward to seeing my decisions reflected in episode 3.. So there I was, episode 2 finished, I go back to the menu, load up my save, it automatically flicks over to episode 3 ... and it says 'coming soon'. Weird, since it said Play before I finished the episode before it, and it was saying episode 2 was 'coming soon' too.

I exit the game and come back, hoping that'll fix it. Instead, my save file has been reverted back to episode 1. Maybe the end of episode 1, I don't know. I don't care. I'm not going to spend another 3 hours of my life vainly hoping I won't get hit with this bug AGAIN.

Is this a thing with Windows 7? It's getting way too late in the game to have problems with Windows 7, it's not like I could have bought a computer without it, or purchased a copy of XP / transferred the license when my old machine broke down. XP isn't supported by Microsoft, Vista is a pile of junk, so if your game doesn't support Windows 7 you've got a very small market indeed.

Do we have to wait for Windows 8 before Telltale gets on these save game issues?

[Stromko]

I've decided to just report it to the gaming press, and I'd recommend other frustrated gamers do the same. TTG leaves us in the dark, only speaks to us through press releases, so it's only fair we return the favor.

[Adrian_GF]

Well it's not windows 7. Happened to me on my mac... I don't know what causes this bug because my friend who is also playing on mac didn't had the problem. I already played about half of episode 3. Then i exited and started about 3 hours later to continue but my savegame was gone....

still.. nothing from telltale. Do they have a telephone number?
I'm from austria, i guess it would cost quite much to phone them... so maybe someone in the area of their office could call them

[lugtor]

Originally Posted by Stromko

Yeah I got this problem way back when Episode 2 came out, and now here it is against with 3. I just finished the 2nd episode, but all that progress, wiped.

I spent 3 hours of my life just playing this thing, looking forward to seeing my decisions reflected in episode 3.. So there I was, episode 2 finished, I go back to the menu, load up my save, it automatically flicks over to episode 3 ... and it says 'coming soon'. Weird, since it said Play before I finished the episode before it, and it was saying episode 2 was 'coming soon' too.

I exit the game and come back, hoping that'll fix it. Instead, my save file has been reverted back to episode 1. Maybe the end of episode 1, I don't know. I don't care. I'm not going to spend another 3 hours of my life vainly hoping I won't get hit with this bug AGAIN.

Is this a thing with Windows 7? It's getting way too late in the game to have problems with Windows 7, it's not like I could have bought a computer without it, or purchased a copy of XP / transferred the license when my old machine broke down. XP isn't supported by Microsoft, Vista is a pile of junk, so if your game doesn't support Windows 7 you've got a very small market indeed.

Do we have to wait for Windows 8 before Telltale gets on these save game issues?

I dont have any solution for you, i just wanted to say i have the same problem with the steam version.

This is the thread i opened for this (no reply yet):
http://www.telltalegames.com/forums/...ad.php?t=32786