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| Game Support - General Having trouble with a Telltale Product? Look below. Need to contact support? Click here : support@telltalegames.com |
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09/11/2012, 12:09 pm
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#1 |
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Junior Member
Join Date: Sep 2012
Posts: 1
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the walking dead game crash on startup (MAC)
My game crashes on startup, I can hear the sound but not see any picture whatsoever. I may have closed the game wrong at some point, and since then it hasn't been working. I have tried to uninstall several times but without luck. i have even tried deleting files related to the game-files in hope of getting it working again.
Have any of you had this issue? And if so, are you able to help me out? |
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12/17/2012, 09:59 pm
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#2 |
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Junior Member
Join Date: Dec 2012
Posts: 1
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Same Problem
I have the same problem as you! i have all the episodes installed but when i click play for episode 2 it turns black screen and crashes! can anyone help please im on mac! thanks!
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12/18/2012, 06:49 am
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#3 |
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Community Moderator
Join Date: Jan 2007
Location: Germany
Posts: 4,747
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You can try if deleting your savegames helps. In order to do that, delete the prefs.prop and the .save files from this folder:
~/Library/Application Support/Telltale Games/TheWalkingDead/ You might want to make a backup copy of the files before, in case it's something different.
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