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PC/Mac Support If you have not found the answer to your question on the forums, please email Telltale Support for further assistance: support@telltalegames.com Thank You! ~Telltale Support Team

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Old 10/10/2012, 10:30 pm   #1
chaz99
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Default TWD: Episode 4 won't download!!

I keep getting the "connection lost" message. There is NOTHING WRONG WITH MY INTERNET CONNECTION!!

Fix this, TT!!
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Old 10/10/2012, 11:17 pm   #2
Mundraubritter
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Same here. At 0%. I always had connection losts while downloading the episodes, but they at least tried to download a few minutes before stopping.
Windows 7 64bit, bought from telltale store.
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Old 10/10/2012, 11:22 pm   #3
chaz99
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Same story here. I've emailed support and will post their reply.
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Old 10/10/2012, 11:52 pm   #4
fangorn
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Same issue here. I think their servers are out of capacity or something
Will have to wait a bit further.
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Old 10/11/2012, 12:51 am   #5
Owler
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I'm glad I'm not the only one this is happening to =_= but seriously I got to the 83% when this happened and when I try to redownload it it goes back to 60% gets to about 83% again and then does the exact same thing =_= there really should be an alternative download source for those who bought the season from telltale directly especially as it would save them money not to need a middle man

Last edited by Owler; 10/11/2012 at 12:54 am.
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Old 10/11/2012, 03:30 am   #6
chaz99
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OK, I tried uninstalling (saved the folder from documents just in case) and NONE of the episodes will download, even the ones I have already played.

This suggests that the problem originates with TT. It's about 5pm in their part of the world right now and I guess they have gone home without fixing the problem.

Not happy. Really, really unhappy.
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Old 10/11/2012, 03:39 am   #7
diab
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Same issue here :/
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Old 10/11/2012, 04:16 am   #8
jojoman
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Count me in. Same problem. D'ya know the curious thing? We bought the game and we're stuck without any solution by developers, like people having problem with savegames without Telltale giving them any support; but in the meanwhile, those who illegally downloaded the game and cracked it are playing and having fun without any issue.

Congratulations, Telltale. Should I assure the same quality to my customers, I would starve.
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Old 10/11/2012, 04:20 am   #9
fangorn
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Quote:
Originally Posted by jojoman View Post
We bought the game and we're stuck without any solution by developers, like people having problem with savegames without Telltale giving them any support; but in the meanwhile, those who illegally downloaded the game and cracked it are playing and having fun without any issue.

Congratulations, Telltale. Should I assure the same quality to my customers, I would starve.
This.
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Old 10/11/2012, 07:46 am   #10
jimmythefist
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Episode 2 won't download and gives bogus connection error. TEST YOUR PRODUCTS!!!!!
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Old 10/11/2012, 08:47 am   #11
jimmypop
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same problem here goddamn TT
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Old 10/11/2012, 09:08 am   #12
jimmypop
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this works like a charm

http://www.telltalegames.com/forums/...ad.php?t=33233

PS: i used the manual method

Last edited by jimmypop; 10/11/2012 at 09:52 am.
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Old 10/11/2012, 09:16 am   #13
jojoman
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Quote:
Originally Posted by jimmypop View Post
...but it often destroys savegames, according to many complaints. So, I'm glad it worked for you, but no, thanks. Add to this that Telltale is legally obliged to support its product, unless it wants to refund people.

Last edited by jojoman; 10/11/2012 at 04:56 pm.
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Old 10/11/2012, 09:32 am   #14
fangorn
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Quote:
Originally Posted by jimmypop View Post
didn't work for me, connection failed errors for all the files.
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Old 10/11/2012, 09:49 am   #15
Hansemanne
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Amazingly bad and unstable game that unfortunately ruins the wonderful game play. Installing part four doesn't work and a workaround should NOT be needed for such a basic game.
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Old 10/11/2012, 10:06 am   #16
jimmypop
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i said victory to soon. It worked the first time, now it doesn't anymore
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Old 10/11/2012, 10:56 am   #17
danilacet
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Quote:
Originally Posted by chaz99 View Post
OK, I tried uninstalling (saved the folder from documents just in case) and NONE of the episodes will download, even the ones I have already played.

This suggests that the problem originates with TT. It's about 5pm in their part of the world right now and I guess they have gone home without fixing the problem.

Not happy. Really, really unhappy.
Same issue here..
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Old 10/11/2012, 11:08 am   #18
3-Headed-Monkey
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It's working for me now! I suggest people try it again! I had the same problem last night trying to get Ep. 4 on my PC.
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Old 10/11/2012, 02:11 pm   #19
fangorn
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Thumbs down

Quote:
Originally Posted by 3-Headed-Monkey View Post
It's working for me now! I suggest people try it again! I had the same problem last night trying to get Ep. 4 on my PC.
Nope, still not working for me... Guess I'll try tomorrow..
Shame on Telltale for not letting their customers know what the heck is going on...
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Old 10/11/2012, 02:51 pm   #20
thenox
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I had this kind of problem with ALL the episodes, except the first one of course.

God this is just so boring and irritating.

The game's awesome, but the poor techical quality of most of TT games is getting on my nerves.

At this, you can add the FACT that we hardly have a reply telling us how to fix our problems in ANY thread we open
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