Telltale Games

HollowBeam · 10/10/2012, 01:23 pm

Hi everyone,

First of all, my config :

Macbook Pro 2012 No Retina (Nvidia gt650 + Intel HD4000)
8 Go ram
256 GB Crucial SSD
The Walking Dead - season pass (steam)

I have a serious problem when i turn on subtitles:

A white strife appeared (with some thin purple lines, like video corruption) instead of subtitles.

I can play without subtitles, but the english is not my first language, and in general the subtitles help me when I don't clearly understand speaking dialog.

Thanks in advance for your Help.

amtran · 10/11/2012, 10:21 pm

I'm having a similar problem and have Macbook as well (though to my knowledge, it's not a 2012 model). Here's what it looks like when I first start the game:
http://tinypic.com/r/33bk3yu/6
http://tinypic.com/r/xbelwz/6

Added: Oh, and I'm on the Steam version

HollowBeam · 10/12/2012, 02:21 am

Quote:

Originally Posted by amtran

I'm having a similar problem and have Macbook as well (though to my knowledge, it's not a 2012 model). Here's what it looks like when I first start the game:
http://tinypic.com/r/33bk3yu/6
http://tinypic.com/r/xbelwz/6

We have exactly the same problem.

Nammiev · 10/12/2012, 11:29 pm

has any one been able to fix this issue yet?

HollowBeam · 10/13/2012, 01:26 pm

I've tested different config with gfxCardStatus, when I force the Intel HD no corruption appears, but with the Nvidia GT650 they come back.

I think is more a driver problem than game problem.

chinski · 10/16/2012, 05:32 am

I've been able to work around it by toggling fullscreen.

amtran · 10/16/2012, 08:17 am

Not playing full-screen works; it's not my favourite solution, but the text is displaying perfectly.

Even when at full-screen with this monitor's native resolution the text didn't display right, which I found odd.

**MattP** · 10/16/2012, 09:53 am

Please try turning off anti-alaising in your video card settings (if applicable) and in the game's settings menu.

afear · 11/17/2012, 11:55 am

Hi MattP

I have the exact same issue as everyone else. We dont have a control panel option for Antialiasing on Macs. Its in the game, but changing that doesnt change the subtitles.

I'm pretty sure this is a bug with Walking Dead. Hint: I've worked at NVIDIA for 12 years and seen these types of bugs before.

PM me if you need a Mac SW engineering contact at NVIDIA if you think its a driver bug.

10/10/2012, 01:23 pm	#1
HollowBeam Junior Member Join Date: Oct 2012 Posts: 3	Macbook Pro 2012 - Corrupt Subtitles Hi everyone, First of all, my config : Macbook Pro 2012 No Retina (Nvidia gt650 + Intel HD4000) 8 Go ram 256 GB Crucial SSD The Walking Dead - season pass (steam) I have a serious problem when i turn on subtitles: A white strife appeared (with some thin purple lines, like video corruption) instead of subtitles. I can play without subtitles, but the english is not my first language, and in general the subtitles help me when I don't clearly understand speaking dialog. Thanks in advance for your Help.

10/11/2012, 10:21 pm	#2
amtran Junior Member Join Date: Sep 2010 Posts: 2	I'm having a similar problem and have Macbook as well (though to my knowledge, it's not a 2012 model). Here's what it looks like when I first start the game: http://tinypic.com/r/33bk3yu/6 http://tinypic.com/r/xbelwz/6 Added: Oh, and I'm on the Steam version Last edited by amtran; 10/12/2012 at 05:52 pm.

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10/12/2012, 11:29 pm	#4
Nammiev Junior Member Join Date: Oct 2012 Posts: 1	has any one been able to fix this issue yet?

10/13/2012, 01:26 pm	#5
HollowBeam Junior Member Join Date: Oct 2012 Posts: 3	I've tested different config with gfxCardStatus, when I force the Intel HD no corruption appears, but with the Nvidia GT650 they come back. I think is more a driver problem than game problem.

10/16/2012, 05:32 am	#6
chinski Junior Member Join Date: Jan 2011 Posts: 22	I've been able to work around it by toggling fullscreen.

10/16/2012, 08:17 am	#7
amtran Junior Member Join Date: Sep 2010 Posts: 2	Not playing full-screen works; it's not my favourite solution, but the text is displaying perfectly. Even when at full-screen with this monitor's native resolution the text didn't display right, which I found odd.

10/16/2012, 09:53 am	#8
MattP Telltale Team Join Date: Jun 2011 Location: Bay Area, CA Posts: 907	Please try turning off anti-alaising in your video card settings (if applicable) and in the game's settings menu.

11/17/2012, 11:55 am	#9
afear Junior Member Join Date: Nov 2012 Posts: 2	Hi MattP I have the exact same issue as everyone else. We dont have a control panel option for Antialiasing on Macs. Its in the game, but changing that doesnt change the subtitles. I'm pretty sure this is a bug with Walking Dead. Hint: I've worked at NVIDIA for 12 years and seen these types of bugs before. PM me if you need a Mac SW engineering contact at NVIDIA if you think its a driver bug.