Telltale Games

GL2814 · 10/12/2012, 05:58 am

I'm also having the same problem. Telltale should be ashamed of themselves.

I also bought it here to support them. But are they supporting us? Nope, they aren't! They better fix this soon!

What I (and others) find ridiculous, is that you can't download the episodes seperately, like how it used to be. The in-game downloader is a bad idea and it's incredibly slow (when it works)!

The least they can do, is give us a free season disc of Season 1 (they should, anyway), for this frustrating ordeal!

Alex1939 · 10/12/2012, 06:11 am

Clearly this all our fault. It's our computer or our network.

"Try signing into your neighbors wifi network" /TTG

GL2814 · 10/12/2012, 06:20 am

Quote:

Originally Posted by Alex1939

Clearly this all our fault. It's our computer or our network.

"Try signing into your neighbors wifi network" /TTG

Exactly! Telltale doesn't make mistakes.

spawner · 10/12/2012, 06:27 am

I managed to download it and make it work guys

VastGirth · 10/12/2012, 06:42 am

Quote:

Originally Posted by spawner

I managed to download it and make it work guys

How?

Bonovox85 · 10/12/2012, 07:13 am

No that doesnt work at all mate. I still get your not connected when you click "GET".

dustpuffs · 10/12/2012, 07:13 am

The more people post, the more we see just how " small" our group with download problems is. I don't know if more complaints = working harder to fix a problem, but it should stop the "check you internet" advice from Telltale. If anyone hears any more from them, that is. Day 3 now, hopefully we'll have a fix soon!

thebigbad · 10/12/2012, 07:18 am

Quote:

Originally Posted by lyrinx

I'm more than a little annoyed myself, I don't give a damn about waiting if there is an announcement, but this is simply bad service, I regret wanting to support Telltale by not buying it through steam

I couldn't agree with you more. I understand that things like this can happen, but the fact that there is nothing but silence or, at best, a "please check your internet connection" is what really bothers me as well. It's downright insulting. If they would just come out and say 'yes, there is a problem and we are working to fix it' then I wouldn't be so annoyed by this.

Yoshimimac · 10/12/2012, 07:54 am

Add me to the list of users getting might annoyed at this. Been trying to download the game for the last three nights. Telltale should be ashamed at their silence.

Impromptu3 · 10/12/2012, 08:18 am

Hey I keep trying to download episode 4 and it says to check my internet connection and that the connection was lost. My internet is just fine. What's going on? I WANT TO PLAY THIS EPISODE!!

Please get back to me soon I really want to play.

deberonca · 10/12/2012, 08:49 am

Could a Telltale tech person please tell me when I will be able to simply click "get" on my computer to download episode 4?
Thank you.

Mikael.h1 · 10/12/2012, 08:56 am

I also have the same connection lost problem. I do understand that it is a complicated release, but when I (like many of you) sit down and expect to be able to play the game and it doesn't work it ruins the evening. One should be able to trust a release date. Can someone from the Tell Tale Team please confirm that you have recieved information about this problem. I sent you an e mail yesterday but have no reply.

Mikael.h1 · 10/12/2012, 09:13 am

Can anyone post a link to their Facebook page? They don't read this thread it seems.

...sorry, found it!

dennisjm1 · 10/12/2012, 09:21 am

Quote:

Originally Posted by Mikael.h1

I also have the same connection lost problem. I do understand that it is a complicated release, but when I (like many of you) sit down and expect to be able to play the game and it doesn't work it ruins the evening. One should be able to trust a release date. Can someone from the Tell Tale Team please confirm that you have recieved information about this problem. I sent you an e mail yesterday but have no reply.

It's not just episode 4. I can't download 2 or 3 either, same error message. Basically it seems like their download system is effed up right now.

weejocky · 10/12/2012, 09:32 am

I already knew nothing was wrong with my network but I decided to humour TT anyway. So I tried a multitude of VPNs, using the internet at a friends house, even tried using 3G... nothing, nada, naught, zero, zilch, zip.

Please, for the love of all that is good: Never EVER use this in-game downloader again! There was nothing wrong with individual .exe files; they are more convenient, you can download them without being forced to stay in game, you can install them where you like (I don't want to install new episodes on my main drive! I have a games drive for a reason), if your server has issues people can share the installer (by all means, still have in game login or one time online activation to stop "casual" piracy) and piracy will still occur whatever you do (in fact it was pirated hours after release - those pirates are rather more reliable....).

Mikael.h1 · 10/12/2012, 09:46 am

Well I posted about it on the Facebook page. Others have to. It would have been great to get a response from the TTG team. If nothing else, just confirming they are listening. Since I don't know if they are going to try and fix the problem I don't know if I should try to do something on my side, with my computer, but what?

thebigbad · 10/12/2012, 10:08 am

Quote:

Originally Posted by spawner

First Of all make a back up of the entire folder in the Mydocuments/Telltale Games..........just in case something goes wrong

After you backed them up download these:

http://cdn.telltalegames.com/files/s...shaders.ttarch
http://cdn.telltalegames.com/files/s...nichore.ttarch
http://cdn.telltalegames.com/files/s...pc_data.ttarch
http://cdn.telltalegames.com/files/s..._txmesh.ttarch
http://cdn.telltalegames.com/files/s...c_voice.ttarch
http://cdn.telltalegames.com/files/s...h_pc_ms.ttarch
http://cdn.telltalegames.com/files/s...h_04_01.ttarch
http://cdn.telltalegames.com/files/s...h_04_02.ttarch
http://cdn.telltalegames.com/files/s..._03_ttg.ttarch

After downloading these 9 files place them in %userprofile%\Documents\Telltale Games\The Walking Dead\SyncFs\Data\WalkingDead104

Then afterwards go to %userprofile%\Documents\Telltale Games\The Walking Dead\SyncFs\Temp and delete that temp file inside.

Then enter the game and go to download content. You'll see "GET" and as soon as you click on it, it would be marked as installed. Go back to the main menu and it should allow you to play

Yeah this doesn't work for me either. I downloaded the files (from the other thread since those links are busted) and it installed all well and good, even allowed me to launch the game. But the graphics were all fucked and after I closed the game and launched it again it was back to not being installed and once again I "lost my connection to the internet".

ploot · 10/12/2012, 10:21 am

Yes, this has become ridiculous.

As a full-time lurker here I recall the times when big errors such as this would evoke at least SOME thread response from somebody within the company.

It was this "close to the fans" attitude that attracted me to Telltale in the first place (Well, the fact they had the Sam and Max license didn't hurt!).

What's happened to Telltale? I am very disappointed.

Mikael.h1 · 10/12/2012, 10:28 am

Perhaps we should continue posting on Facebook. I don't know. One thing that bugs me is that my gameplay is ruined now. There are spoilers just about everywhere. I don't know why people must feel a need to tell everyone what happens in the game. In trying to find an answer to the download problem I keep stumbling on these spoilers. Damn.

Mikael.h1 · 10/12/2012, 10:41 am

I count about 60 people here who have (or had) the same issue. That isn't just a few is it?

10/12/2012, 08:49 am	#131
deberonca Junior Member Join Date: May 2012 Posts: 3	Can not download PC version of episode 4. Could a Telltale tech person please tell me when I will be able to simply click "get" on my computer to download episode 4? Thank you.

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10/12/2012, 05:58 am	#121
GL2814 Junior Member Join Date: Apr 2011 Posts: 2	I'm also having the same problem. Telltale should be ashamed of themselves. I also bought it here to support them. But are they supporting us? Nope, they aren't! They better fix this soon! What I (and others) find ridiculous, is that you can't download the episodes seperately, like how it used to be. The in-game downloader is a bad idea and it's incredibly slow (when it works)! The least they can do, is give us a free season disc of Season 1 (they should, anyway), for this frustrating ordeal!

10/12/2012, 06:11 am	#122
Alex1939 Member Join Date: Sep 2012 Posts: 55	Clearly this all our fault. It's our computer or our network. "Try signing into your neighbors wifi network" /TTG

10/12/2012, 06:27 am	#124
spawner Senior Member Join Date: Feb 2011 Posts: 206	I managed to download it and make it work guys

10/12/2012, 07:13 am	#126
Bonovox85 Banned Join Date: Aug 2012 Posts: 7	No that doesnt work at all mate. I still get your not connected when you click "GET".

10/12/2012, 07:13 am	#127
dustpuffs having fun Join Date: Aug 2012 Location: In a shoe Posts: 251	The more people post, the more we see just how " small" our group with download problems is. I don't know if more complaints = working harder to fix a problem, but it should stop the "check you internet" advice from Telltale. If anyone hears any more from them, that is. Day 3 now, hopefully we'll have a fix soon!

10/12/2012, 07:54 am	#129
Yoshimimac Junior Member Join Date: Apr 2012 Posts: 3	Add me to the list of users getting might annoyed at this. Been trying to download the game for the last three nights. Telltale should be ashamed at their silence.

10/12/2012, 08:18 am	#130
Impromptu3 Junior Member Join Date: Oct 2012 Posts: 5	Hey I keep trying to download episode 4 and it says to check my internet connection and that the connection was lost. My internet is just fine. What's going on? I WANT TO PLAY THIS EPISODE!! Please get back to me soon I really want to play.

10/12/2012, 08:56 am	#132
Mikael.h1 Junior Member Join Date: Oct 2012 Posts: 22	I also have the same connection lost problem. I do understand that it is a complicated release, but when I (like many of you) sit down and expect to be able to play the game and it doesn't work it ruins the evening. One should be able to trust a release date. Can someone from the Tell Tale Team please confirm that you have recieved information about this problem. I sent you an e mail yesterday but have no reply.

10/12/2012, 09:13 am	#133
Mikael.h1 Junior Member Join Date: Oct 2012 Posts: 22	Can anyone post a link to their Facebook page? They don't read this thread it seems. ...sorry, found it!

10/12/2012, 09:32 am	#135
weejocky Junior Member Join Date: Nov 2010 Posts: 10	I already knew nothing was wrong with my network but I decided to humour TT anyway. So I tried a multitude of VPNs, using the internet at a friends house, even tried using 3G... nothing, nada, naught, zero, zilch, zip. Please, for the love of all that is good: Never EVER use this in-game downloader again! There was nothing wrong with individual .exe files; they are more convenient, you can download them without being forced to stay in game, you can install them where you like (I don't want to install new episodes on my main drive! I have a games drive for a reason), if your server has issues people can share the installer (by all means, still have in game login or one time online activation to stop "casual" piracy) and piracy will still occur whatever you do (in fact it was pirated hours after release - those pirates are rather more reliable....).

10/12/2012, 09:46 am	#136
Mikael.h1 Junior Member Join Date: Oct 2012 Posts: 22	Well I posted about it on the Facebook page. Others have to. It would have been great to get a response from the TTG team. If nothing else, just confirming they are listening. Since I don't know if they are going to try and fix the problem I don't know if I should try to do something on my side, with my computer, but what?

10/12/2012, 10:21 am	#138
ploot Junior Member Join Date: Apr 2008 Posts: 21	Yes, this has become ridiculous. As a full-time lurker here I recall the times when big errors such as this would evoke at least SOME thread response from somebody within the company. It was this "close to the fans" attitude that attracted me to Telltale in the first place (Well, the fact they had the Sam and Max license didn't hurt!). What's happened to Telltale? I am very disappointed.

10/12/2012, 10:28 am	#139
Mikael.h1 Junior Member Join Date: Oct 2012 Posts: 22	Perhaps we should continue posting on Facebook. I don't know. One thing that bugs me is that my gameplay is ruined now. There are spoilers just about everywhere. I don't know why people must feel a need to tell everyone what happens in the game. In trying to find an answer to the download problem I keep stumbling on these spoilers. Damn.

10/12/2012, 10:41 am	#140
Mikael.h1 Junior Member Join Date: Oct 2012 Posts: 22	I count about 60 people here who have (or had) the same issue. That isn't just a few is it?