Telltale Games

arkada · 10/11/2012, 11:26 am

Quote:

Originally Posted by buntah

I just saw this thread ... I'm trying it now

http://www.telltalegames.com/forums/showthread.php?t=33233

Finished the manual install and it detected it as installed... now I've progressed to the walkingdead101.exe has stopped working bug... this is so ridiculous... every episode a new bug to work through... at least I've learnt my lesson, not doing this again.

Undead1980 · 10/11/2012, 11:35 am

doesn't do any good downloading it from steam, I have both I get the same Issue 0.0% and connection lost, then I went to steam updated everything and jumped in to play episode 4 and.... black screen episode no longer even loads and there is no help on the net for this topic, I'm frustrated as all hell. Any devs from Tell Tale... help us out here.

Nolessmylife · 10/11/2012, 11:44 am

Same here... sent telltale an email. Tried copying files from my steam client, which downloaded it effortlessly...however, really don't wanna replay through all episodes just to get to 4. Nothing works. Fix this please telltale. It's my day off and I wanna kill some friggin zombies!

Onlymadman · 10/11/2012, 11:50 am

Cant get it work either, manual download just messes up the game dont try it

Nolessmylife · 10/11/2012, 11:55 am

Quote:

Originally Posted by Nolessmylife

Same here... sent telltale an email. Tried copying files from my steam client, which downloaded it effortlessly...however, really don't wanna replay through all episodes just to get to 4. Nothing works. Fix this please telltale. It's my day off and I wanna kill some friggin zombies!

"Hi,

I do apologize for this problem. We are aware that a small number of players are experiencing this issue, and we are currently investigating a solution. Please ensure you have a strong internet connection and are logged into your Telltale account before attempting the download again. Also, you can try connecting to another network.
"

Onlymadman · 10/11/2012, 12:09 pm

small number?

Zeba · 10/11/2012, 01:14 pm

It would be nice from the telltale crew to have empathy and respect for the customer and provide us a swift and user friendly solution for this problem. Maybe all of us should unite and demand them a solution in a harsher manner.

Zeba · 10/11/2012, 01:16 pm

"you can try connecting to another network??" kinda joke???

Alex1939 · 10/11/2012, 03:04 pm

same problem.

ttg does not care because they already have your money. terrible company

ADavidson · 10/11/2012, 09:25 pm

Same thing

LLeg3nd · 10/11/2012, 10:25 pm

I just bought the game right now and it won't let me download EP. 2-4. Just a conection lost error. What Gives?

Mr.Andersson · 10/12/2012, 02:57 am

I have the same problem, my internet connection is fine, and the download still gives me the same message at around 30% "download Connection lost while downloading data. Please ensure you have a working internet connection and re-attempt download."
I too have never had any problems downloading the first 3 chapters. Please fix this Telltale, because we are clearly many frustratet fans at the moment.

Later...well now suddently it gives me the aforementioned message instantly when It reaches 10% download. Please help!

Kind regards
Mr.Andersson

Jazzy · 10/12/2012, 03:58 am

"Small number". Such utter bullshit. I think there's a problem with their servers personally.

DerwoodG · 10/12/2012, 04:21 am

Add me to the long list of paying customers that cannot download Episode 4 due to the connection issue.

Telltale Games: Please acknowledge the problem, post something somewhere to assure us that it is being addressed, or better yet, fix the problem. My confidence in your company has declined substantially! I have been a gamer for a long, long time and never seen a company treat such a major issue with such silence.

Very disappointing!

Bonovox85 · 10/12/2012, 05:19 am

Yeah sure "small number"

Ryan109b · 10/12/2012, 01:06 pm

Has anyone found a solution to this yet?! I have e-mail Telltale - NO RESPONSE -and have paid for all of these episodes in advance! Yet I'm having the same problem - download Connection lost! I've tried connecting to a different Wifi Network, I've tried rebooting my modem, nothing! This is so frustrating! I love Telltale's Games, but their service is Rubbish! Surely, as a group of paying customers, there must be something we can do here?!

Shanksworthy · 10/12/2012, 03:02 pm

Same problem here. Actually I can't download Ep 3 either. And I don't even get as far as some of you; it flashes 0.0% and then immediately displays the error. I've had this problem since Tues.

My internet connection is fine, and I had no problems downloading the first two episodes prior to that.

I'm pretty sure this is due to their servers being clogged with people trying to d/l Ep 4, and I understand that these things happen. TTG employees are just human beings who do work their arses off to provide us with great games and at the end of the day they go home to their families. But for the love of god TTG, at least acknowledge the issue! Are you just waiting for this to "blow over" or something?

Shanksworthy · 10/12/2012, 03:07 pm

Maybe we (the customers) can help out here. Could there be something specific about our internet providers that might cause this issue? Something we all have in common?

I'm logging in from Calgary Alberta (Canada) and my internet provider is Shaw. I'm on a wired connection. Anyone else?

EclecticGamer · 10/12/2012, 05:28 pm

I had a similar problem: my download failed at 0%. However, the manual workaround posted earlier worked for me.

Shanksworthy · 10/12/2012, 07:20 pm

The manual workaround didn't work for me. I went through all of the steps, and then on the 2nd-to-last step where I have to click "get" again, it still displays the connection failure. Baffling! Especially the fact that apparently, my connection problems cannot be fixed by the same workaround that appears to have worked for everyone else.

10/11/2012, 11:44 am	#23
Nolessmylife Junior Member Join Date: Oct 2012 Posts: 3	Connection interrupted. Same here... sent telltale an email. Tried copying files from my steam client, which downloaded it effortlessly...however, really don't wanna replay through all episodes just to get to 4. Nothing works. Fix this please telltale. It's my day off and I wanna kill some friggin zombies!

10/12/2012, 03:58 am	#33
Jazzy Senior Member Join Date: Jul 2009 Posts: 305	"Small number". Such utter bullshit. I think there's a problem with their servers personally. __________________ "They'll get my gun when they take it from my cold, dead, furry white paw." - Vote Max for a Brighter Tomorrow.

10/12/2012, 04:21 am	#34
DerwoodG Junior Member Join Date: Oct 2012 Posts: 5	Not Just A Few Of Us Add me to the long list of paying customers that cannot download Episode 4 due to the connection issue. Telltale Games: Please acknowledge the problem, post something somewhere to assure us that it is being addressed, or better yet, fix the problem. My confidence in your company has declined substantially! I have been a gamer for a long, long time and never seen a company treat such a major issue with such silence. Very disappointing!

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Connection lost	Phalexanie	The Walking Dead Discussion	2	09/01/2012 10:49 am
List your adventure games here :)	anonima	General Chat	123	08/31/2012 03:43 pm
Chapter 2 not downloading	gmvolpi	The Walking Dead Discussion	1	07/01/2012 10:10 am

10/11/2012, 11:35 am	#22
Undead1980 Junior Member Join Date: Apr 2012 Posts: 3	doesn't do any good downloading it from steam, I have both I get the same Issue 0.0% and connection lost, then I went to steam updated everything and jumped in to play episode 4 and.... black screen episode no longer even loads and there is no help on the net for this topic, I'm frustrated as all hell. Any devs from Tell Tale... help us out here.

10/11/2012, 11:50 am	#24
Onlymadman Junior Member Join Date: Mar 2011 Posts: 18	Cant get it work either, manual download just messes up the game dont try it

10/11/2012, 12:09 pm	#26
Onlymadman Junior Member Join Date: Mar 2011 Posts: 18	small number?

10/11/2012, 01:14 pm	#27
Zeba Junior Member Join Date: Oct 2012 Posts: 2	It would be nice from the telltale crew to have empathy and respect for the customer and provide us a swift and user friendly solution for this problem. Maybe all of us should unite and demand them a solution in a harsher manner.

10/11/2012, 01:16 pm	#28
Zeba Junior Member Join Date: Oct 2012 Posts: 2	"you can try connecting to another network??" kinda joke???

10/11/2012, 03:04 pm	#29
Alex1939 Member Join Date: Sep 2012 Posts: 55	same problem. ttg does not care because they already have your money. terrible company

10/11/2012, 09:25 pm	#30
ADavidson Senior Member Join Date: Apr 2012 Location: Western North Carolina yall Posts: 362	Same thing

10/11/2012, 10:25 pm	#31
LLeg3nd Junior Member Join Date: Sep 2010 Posts: 4	I just bought the game right now and it won't let me download EP. 2-4. Just a conection lost error. What Gives?

10/12/2012, 02:57 am	#32
Mr.Andersson Junior Member Join Date: Oct 2012 Posts: 10	I have the same problem, my internet connection is fine, and the download still gives me the same message at around 30% "download Connection lost while downloading data. Please ensure you have a working internet connection and re-attempt download." I too have never had any problems downloading the first 3 chapters. Please fix this Telltale, because we are clearly many frustratet fans at the moment. Later...well now suddently it gives me the aforementioned message instantly when It reaches 10% download. Please help! Kind regards Mr.Andersson

10/12/2012, 05:19 am	#35
Bonovox85 Banned Join Date: Aug 2012 Posts: 7	Yeah sure "small number"

10/12/2012, 01:06 pm	#36
Ryan109b Junior Member Join Date: May 2011 Posts: 4	Has anyone found a solution to this yet?! I have e-mail Telltale - NO RESPONSE -and have paid for all of these episodes in advance! Yet I'm having the same problem - download Connection lost! I've tried connecting to a different Wifi Network, I've tried rebooting my modem, nothing! This is so frustrating! I love Telltale's Games, but their service is Rubbish! Surely, as a group of paying customers, there must be something we can do here?!

10/12/2012, 03:02 pm	#37
Shanksworthy Member Join Date: Jun 2009 Posts: 76	Same problem here. Actually I can't download Ep 3 either. And I don't even get as far as some of you; it flashes 0.0% and then immediately displays the error. I've had this problem since Tues. My internet connection is fine, and I had no problems downloading the first two episodes prior to that. I'm pretty sure this is due to their servers being clogged with people trying to d/l Ep 4, and I understand that these things happen. TTG employees are just human beings who do work their arses off to provide us with great games and at the end of the day they go home to their families. But for the love of god TTG, at least acknowledge the issue! Are you just waiting for this to "blow over" or something?

10/12/2012, 03:07 pm	#38
Shanksworthy Member Join Date: Jun 2009 Posts: 76	Maybe we (the customers) can help out here. Could there be something specific about our internet providers that might cause this issue? Something we all have in common? I'm logging in from Calgary Alberta (Canada) and my internet provider is Shaw. I'm on a wired connection. Anyone else?

10/12/2012, 05:28 pm	#39
EclecticGamer Junior Member Join Date: Jul 2009 Posts: 1	I had a similar problem: my download failed at 0%. However, the manual workaround posted earlier worked for me.

10/12/2012, 07:20 pm	#40
Shanksworthy Member Join Date: Jun 2009 Posts: 76	The manual workaround didn't work for me. I went through all of the steps, and then on the 2nd-to-last step where I have to click "get" again, it still displays the connection failure. Baffling! Especially the fact that apparently, my connection problems cannot be fixed by the same workaround that appears to have worked for everyone else.