Can't download episode 4

[Mikael.h1]

So I tried again this morning, but no luck. I probably will have to try some of the workarounds that are posted. But it worries me a bit changing the directories in the game manually. I really did not expect having to do this.

[thebigbad]

Originally Posted by spawner

If you tried downloading the sites I gave you that wouldn't help since those are just copied and so by copying only the text got copied and not the exact file.

Here's the correct way of doing this:

First of all make a back up of the entire folder in the Mydocuments/Telltale Games..........just in case something goes wrong

After you backed them up go here

Then scroll down and find the title marked as Manual Download.
Download the files according to the episode you want to download.

After downloading the files place them in their location, specified in the description.

Then afterwards go to %userprofile%\Documents\Telltale Games\The Walking Dead\SyncFs\Temp and delete that temp file inside.

Then enter the game and go to download content. You'll see "GET" and as soon as you click on it, it would be marked as installed. Go back to the main menu and it should allow you to play

Pretty sure that's exactly how I did it but since I still can't download episode 4 I think I'll give this another shot just to be sure.

[jojoman]

The workarounds delete your progress and do a lot of mess with your savegames. Be warned about it.

[Pedis]

TTG's site went down over here a hour ago. During that time I was able to connect and download episode 4. YEAH! Seems it's a bandwidth problem at TTG. That should be easy enough to fix...

*off playing ep.4 now*

[littleton_pace]

Something is definitely going on, not sure what. But twice in a row I got my download started (went back to cutting out and starting at 10% again), and now there's a longer period between when I click GET and the stupid connection window coming up. Originally it was a 5 second wait, then 10 seconds, now its 20 seconds. I count because I play Angry Birds while im waiting for it to download. Anyway, dunno if the longer times means anything, I like to think that maybe it means someones in there trying to sort it out.

It's still cutting out and not expanding more on the 10% tho. :S:S

[arkada]

not sure what happened but now it's asking me to re-download episodes 2-4... even though they're all installed and downloaded up to episode 4 included... same thing again - problem with my internet connection apparently... they really have some messed up web services ....

[spawner]

Originally Posted by Mikael.h1

So I tried again this morning, but no luck. I probably will have to try some of the workarounds that are posted. But it worries me a bit changing the directories in the game manually. I really did not expect having to do this.

You will not be changing the directories but rather ADDING to them. If you have a back up of your saves you don't have anything to worry about because you'll be covered. Give it a try....I tried it myself and it worked

Originally Posted by thebigbad

Pretty sure that's exactly how I did it but since I still can't download episode 4 I think I'll give this another shot just to be sure.

Re-try it maybe you missed something or anything. Make sure the game isn't running when you do this

[Gramb0]

Originally Posted by spawner

HOLY SHIT BE CAREFUL GUYS.....I think the bit where people are saying that they are being told to re-enter their username and password is FAKE. Since when is the official website called: www.walkingdeadthegame.com ? it's OFFICIALLY CALLED: www.thewalkingdeadgame.com Fishy no ?

they both redirect to the REAL website.
http://www.telltalegames.com/walkingdead/

Also, at the time I am writing this, I am reading over ALL the posts in this thread.

my case:
I can click "GET" on Episode 4, but it stops on 0.00%. I get the standard connection error-popup.
I use Windows 7 64-bit
my internet-connection is more than functional enough for downloading.
I am located in Norway (that's north in Europe for those who don't know).
my patience is getting thin.
I feel the urge to EAT telltale games employees

...that last line was a joke...

[spawner]

Originally Posted by Gramb0

they both redirect to the REAL website.
http://www.telltalegames.com/walkingdead/

Also, at the time I am writing this, I am reading over ALL the posts in this thread.

my case:
I can click "GET" on Episode 4, but it stops on 0.00%. I get the standard connection error-popup.
I use Windows 7 64-bit
my internet-connection is more than functional enough for downloading.
I am located in Norway (that's north in Europe for those who don't know).
my patience is getting thin.
I feel the urge to EAT telltale games employees

...that last line was a joke...

Yeah afterwards I pressed on the site and it did re-directed me to Telltale's official website. As for your problem here:

If you tried downloading the sites I gave you that wouldn't help since those are just copied and so by copying only the text got copied and not the exact file.

Here's the correct way of doing this:

First of all make a back up of the entire folder in the Mydocuments/Telltale Games..........just in case something goes wrong

After you backed them up go here

Then scroll down and find the title marked as Manual Download.
Download the files according to the episode you want to download.

After downloading the files place them in their location, specified in the description.

Then afterwards go to %userprofile%\Documents\Telltale Games\The Walking Dead\SyncFs\Temp and delete that temp file inside.

Then enter the game and go to download content. You'll see "GET" and as soon as you click on it, it would be marked as installed. Go back to the main menu and it should allow you to play

[Gramb0]

Originally Posted by spawner

Yeah afterwards I pressed on the site and it did re-directed me to Telltale's official website. As for your problem here:

If you tried downloading the sites I gave you that wouldn't help since those are just copied and so by copying only the text got copied and not the exact file.

Here's the correct way of doing this:

First of all make a back up of the entire folder in the Mydocuments/Telltale Games..........just in case something goes wrong

After you backed them up go here

Then scroll down and find the title marked as Manual Download.
Download the files according to the episode you want to download.

After downloading the files place them in their location, specified in the description.

Then afterwards go to %userprofile%\Documents\Telltale Games\The Walking Dead\SyncFs\Temp and delete that temp file inside.

Then enter the game and go to download content. You'll see "GET" and as soon as you click on it, it would be marked as installed. Go back to the main menu and it should allow you to play

Just did that, right before I checked the newest post on the forum just now

It would seem this bypass is the only way to get though with a bug like this.
...I just hope it will work (gonna test the game now).
I hope Telltale Games learns from this: DON'T USE IN-GAME DOWNLOADERS UNLESS THEY ALWAYS WORK.

*well, not working for me.

[spawner]

Originally Posted by Gramb0

Just did that, right before I checked the newest post on the forum just now

It would seem this bypass is the only way to get though with a bug like this.
...I just hope it will work (gonna test the game now).
I hope Telltale Games learns from this: DON'T USE IN-GAME DOWNLOADERS UNLESS THEY ALWAYS WORK.

Please note that I modified the "HERE" button as when you copy and paste it only copies the text and not link, so I had to re-direct you to the site hehe

[VerbalKint27]

Another one here with the same issue. Had similar problems with all other eps, but they at least got there.

This gets to 10% then dies. Constantly.

No way I'm trying that workaround, either...

[spawner]

if you make a back up of the save games you won't have a problem. I did it myself and it worked perfectly

[Youso]

Same thing, have been trying to download ep. 4 a couple of times today, yesterday and Thursday, but it shows 0,00% and complains about my connection, which is of course working quite nicely.

[ErBear17]

Same problem:\

[endlessmike]

After 3 days, I'm up to 1% downloaded!

Finally getting somewhere

[ploot]

So nothing yet, eh?
This is pretty bad.

[endlessmike]

Originally Posted by endlessmike

After 3 days, I'm up to 1% downloaded!

Finally getting somewhere

Up to 10%. They must have changed something cause I was not getting past 0.00%.

[SabreNation]

Same issue.

First I got the license issue mentioned earlier. Rebooted my PC and I got past that. Then I had the "Coming Soon" issue mentions earlier. A few restarts of the app got me past that. Now I have the connection lost issue. What a joke. This is my first and will also be my last purchase from Telltale Games. I don't mean I'll buy from Steam in the future either. I just won't buy at all.

I can deal with bugs in newly released games. What I refuse to deal with is **** customer service and companies that ignore the issue or try to deflect the blame onto the customer when the issue is CLEARLY at their end. TTG appears to be doing both. I'll finish TWD games (if I can ever download them, that is) because I've already paid for them but after that count me as a customer lost for good.

[Sterno]

Well, add me to the list as well. The game connects to the internet and I see the "get" button to downlopad Episode 4 but as soon as I click it I get the popup message that states I lost my connection, please try again.