TWD: Unofficial workaround for instant "connection lost" issues

[puresholtz]

Ploot- good to hear you had the same issue and it eventually worked! I'll keep plugging along.

[falback]

hey i already dl'd the files for episode 4 manually. will this be a problem? im trying you solution above and its downloading. not sure why because i already have the files. ill let u know if i run into any problems.

[McGyver]

I've tried all three options several times and I still get the connection problem!
I hate to give up now because I love this game so much, but I can't get any satisfaction at all! HHHHEEEEELLLLPPPPPPPPPPPPP!

[DjNDB]

Originally Posted by matheusdonato

windows XP
ive played 2 and 3...
let me try to explain a bit more.
i opened ttg folder, and i couldnt find any data refering to eps 2 and 3... but when i run the game, my saves are ok.
i dont know if that info helps anything but...
thx anyway

I just noticed that the path is different on Windows XP, and it even depends on the language of the operating system. Please check the updated instructions above.
If that doesn't help check what i write below this.

Originally Posted by McGyver

I've tried all three options several times and I still get the connection problem!
I hate to give up now because I love this game so much, but I can't get any satisfaction at all! HHHHEEEEELLLLPPPPPPPPPPPPP!

Please make sure that you are actually in the folder the game uses.
You can tell by the date of the prefs.prop in the folder. If you start the game, it should change to the current date + time.

[McGyver]

Just checked it all and did it over again, still get the connection problem.

GRRRRRRRRRRR!

[ploot]

I was able to play through the whole episode with no problems. This work-around should be good for most people. THANKS SO MUCH!

I hope Telltale does its job and helps the rest out.

[DjNDB]

Originally Posted by McGyver

Just checked it all and did it over again, still get the connection problem.

GRRRRRRRRRRR!

If you followed the instructions exactly, i don't know why it would not work.

[ChemBro]

I can confirm, that it does not work for me. I downloaded to 10% (before the patch), it starts from there (which is more than before the patch, where it always got connection errors) up until 30%, then I get a connection error and it starts again at 10%. I did this about 4 times, always the same problem. Ends at 30%, starts at 10%.

[DjNDB]

Originally Posted by ChemBro

I can confirm, that it does not work for me. I downloaded to 10% (before the patch), it starts from there (which is more than before the patch, where it always got connection errors) up until 30%, then I get a connection error and it starts again at 10%. I did this about 4 times, always the same problem. Ends at 30%, starts at 10%.

It doesn't make the downloads more stable. It only helps from the connection instantly failing.

One more thing you can try is deleting the Temp files from:
%userprofile%\Documents\Telltale Games\The Walking Dead\SyncFs\Temp
before you start the download with this workaround.

If that also fails, you can still try the alternative download options.

[Yodadoum]

Hi,

It's working !

Hundred thanks man !

[MarkoH01]

I already played Ep4 through (thanks to your alternative download links) but I wanted to know and checked this out. It works first try. So how in the world can TTG say that the problem is not on their side when obviously it is. Connection is all right an d download without a problem.

This is what TTG says:

We are aware that a small number of players are having trouble downloading Episode 4 on PC. We are currently investigating a solution to this issue and will update you when one is available.
Until then, there are a few things you can do to avoid a connection failure message.
Please ensure you have a strong internet connection and are logged into your Telltale account before attempting the download again.
Also, try connecting to another available network or rebooting your modem/router.
Furthermore, if you do encounter this problem after numerous attempts, please wait a short time before attempting the download again. Also shut down your computer before trying again.We do apologize for this issue. We know it is frustrating to encounter this error message, but please keep trying and Episode 4 will eventually download successfully.

Shame on you Telltale! None of the above did change a bit. With the solution from DjNDB ist worked with the first click. I really don't know WHO is the developer here!

DjNDB - you did (again) a great job. I am wondering however how your fix really works and why the download doesn't start without it....

[Icy]

Thank you DjNDB!

Worked for me too. I did however struggle a bit with the download, and it stopped at about 20% a couple of times, before it suddenly jumped up to the 60%-70% where it stopped again a couple of times before completing the installation. (Then again, internet is not always the best down in Ecuador, so that might be the reason for it stopping a few times.) So those who get the connection error during the download, keep going, it'll get there.

Started ep4 now, and it seems to have done the trick.

Thanks again.

[DjNDB]

Originally Posted by MarkoH01

DjNDB - you did (again) a great job. I am wondering however how your fix really works and why the download doesn't start without it....

I added some background info about it in the first post.

The instant "connection lost" issue came up with one of the latest patches. This workaround simply disables the patches for as long as you download the episodes.

As far as i have heard it's not affecting everyone, and it sometimes works with multiple tries, so it might be a bit difficult to find out why exactly it happens in the actual source code.
Without patches the downloader is not perfect either, as you may know from the previous issues, losing the connection at xx %, but in this case it seems to work better with the earlier download code.
This also implies that they did change something on the download code, probably in order to fix some of the earlier issues.
I believe there will be an official patch at some point, but i figured out this workaround so you guys can play as early as possible.

[gerrylay]

you sir get +10 thank you

[Dr.Agan17]

You are amazing! Telltale, you guys should really consider this guy for a job!

Klasse! Du bist mein Held!

[solidte]

@DjNDB

I'm truly not trying to be patronizing but you are incredibly awesome and Telltale should hire you. Thanks mate it worked perfectly.

[Alibi]

I spent the bulk of the morning trying this workaround, unfortunately to no avail.
But I can't be angry with you for this turn of events, Its Telltale who seem to have dropped the ball here.

I appreciate your generosity and willingness to share a possible solution!

Keep up the good work.

[Haggis_McMutton]

Wow, thanks man... it worked for me, too. At first try... almost. Only while downloading episode 2, it lost connection at 80-something% and when i re-tried to download it re-started from 48% and when it got to 52-53% it "jumped" to 87% and finished without any other problem. The other two episodes downloaded smoothly. Slow, but at least until the end. Now I'm doing everything from the beginning because I uninstalled the game trying to download the 4th episode but it's no problem. Problem is that a solution came from a player of this game, an user of this forum, and not from the ones who CREATED AND DEVELOPED the game. Last time I give you my money, TellTale, that's for sure.

[MarkoH01]

Originally Posted by DjNDB

I added some background info about it in the first post.

The instant "connection lost" issue came up with one of the latest patches. This workaround simply disables the patches for as long as you download the episodes.

As far as i have heard it's not affecting everyone, and it sometimes works with multiple tries, so it might be a bit difficult to find out why exactly it happens in the actual source code.
Without patches the downloader is not perfect either, as you may know from the previous issues, losing the connection at xx %, but in this case it seems to work better with the earlier download code.
This also implies that they did change something on the download code, probably in order to fix some of the earlier issues.
I believe there will be an official patch at some point, but i figured out this workaround so you guys can play as early as possible.

Wow! THIS is what I call a real explanation (and what I would have expected from Telltale). Thank you very much and keep up the good work. It is great to know that there is someone who takes the problems here seriously. You really ARE a hero for TWD players and a saviour, too

[searls]

Disappointed, because following all the suggested steps in this thread (both in the OP and to delete temp files) didn't work at all for me. Still get an instafail.

Really wish Telltale would address this issue, as something like it crops up on every episode release.