[WD] Lost save-files

[Keithustus]

Siezemore + McHitman !!! Yea!

It looks like the solution of changing the timestamps of the old saves to those of the new saves then renaming and replacing the new ones with the old ones seems to have worked for me. Just make sure to, like McHitman says, start a new episode 2 game if that was the last episode for which you have a savegame that worked correctly.

[Scorcher24]

Tried all solutions nothing worked.
So Telltale, where is the official fix or any kind of statement? My buddy that is affected and that I am trying to help also sent you a support inquiry by mail but you failed to answer so far.

[mykk]

*Bump*

Telltale fix this already.

[SyRauk]

Bump. Jeez, come on TT.

[Stopsellingbrokenshyt]

I've given up on getting a functioning product. I strongly suggest everyone who paid with a credit card do a chargeback. It's obvious at this point that Telltale has no intentions of fixing this debilitating issue and, quite frankly, the game is being sold fraudulently as for a good number of people it is flat unplayable due to saves not registering.

[mykk]

*BUMP*

Still no attempt at even replying regarding this issue?
Well done TT, well done.

[Scorcher24]

The official support forums here are called "Home of Tears". Do you really expect anything?

[wreckratz]

Yeah it's been weeks now. Telltale, we love your game but it's just not the same without our choices saved - can you please address this, or at least let us know you are working on a fix?

[wreckratz]

Got an unsatisfying answer from Telltale:

I apologize for the problem you are experiencing. We are aware of this issue, and currently investigating a potential solution. Unfortunately, once the saves are dissociated from your prefs file, they will no longer appear on the in-game save screen. This can occur when saves are corrupted or when they are manually reset by holding the spacebar while launching the game. The only recourse is to replay episodes 1 and 2 or play episode 3 with randomly generated choices.

I guess it's not a big deal to replay them, but I'm going to wait until all five episodes are out. I don't want to risk this same bug every single time a new episode comes out. Grrr...

[thedarkwarrior]

Originally Posted by wreckratz

Got an unsatisfying answer from Telltale:

I apologize for the problem you are experiencing. We are aware of this issue, and currently investigating a potential solution. Unfortunately, once the saves are dissociated from your prefs file, they will no longer appear on the in-game save screen. This can occur when saves are corrupted or when they are manually reset by holding the spacebar while launching the game. The only recourse is to replay episodes 1 and 2 or play episode 3 with randomly generated choices.

I guess it's not a big deal to replay them, but I'm going to wait until all five episodes are out. I don't want to risk this same bug every single time a new episode comes out. Grrr...

Surely they jsut have to create a small compiler program that you plop in your saves file and it recreats the prefs file WITH the saves present in the folder. Sounds like they just can't be bothered, because it IS a big deal to replay them. Nothing is skippable, and if you're replaying just to get your old choices back you're just sitting throught he same scenes again, about 4-5 hours of your life gone replaying that and that;s JUST for episodes 1 and 2. Then of course you gotta go through ep 3 again.

[wreckratz]

No, I agree. But what else can we do? I'm not going to boycott the company because I like their games and specifically this one.

I'm just frustrated that they haven't acknowledged the problem before, and that they don't seem to take ownership of the problem - their e-mail reads like I did something wrong, when really all I did was install episode three after beating one and two.

I'm hoping someone finds a hack to fix this on the message boards if Telltale can't. One of the previous hacks almost worked, which saved the choices from episode two, but didn't save the choices from episode one. So it must be possible.

[thedarkwarrior]

Originally Posted by wreckratz

No, I agree. But what else can we do? I'm not going to boycott the company because I like their games and specifically this one.

I'm just frustrated that they haven't acknowledged the problem before, and that they don't seem to take ownership of the problem - their e-mail reads like I did something wrong, when really all I did was install episode three after beating one and two.

I'm hoping someone finds a hack to fix this on the message boards if Telltale can't. One of the previous hacks almost worked, which saved the choices from episode two, but didn't save the choices from episode one. So it must be possible.

Hell, if they just enabled skippable cut scenes and dialog except for when you need tom ake a decision it'd make it more bearable. A two hour episode suddenly becomes 20 minutes long.

[mykk]

I'm going for a refund.

I don't want to support developers that don't support their customers.

[GutsAndTalent]

Originally Posted by mykk

I'm going for a refund.

I don't want to support developers that don't support their customers.

word

[AMERiSTAR]

I am really disappointed by all this

[River_Serenity]

i have a question, once we delete our original walking dead folder, all the episodes are deleted as well. does that mean ihave to re-download all the episodes to play from where i left off? sorry im not computer smart so this doesnt make much sense

[DannyBiker]

My saved games were already erased when I try to fix it with the method.

Am I the only one in this case ? If so, I will start a campaign for refunds or Season 2 voucher. You can't develop story-telling games and then erase your buyers save games.

Suggestion : http://www.telltalegames.com/forums/...ad.php?t=37114

[DarkSoroush]

Change everything to normal and check this one:
http://www.telltalegames.com/forums/...d.php?p=704871

Let me know if it worked.

[Matt7895]

Originally Posted by Siezemore

So I was able to recover my save-files after I had a similar problem like the threadposter. The fix takes about 5 minutes.

What happened: Game crashed while it was starting up and when I restarted the game after the crash the game had no savefiles of my last gamesession. However, the savefiles were still present in users/my documents/telltale/The Walking dead. The game just did not recognise these files.

What to do:

1. Check if your 'lost' saves are still in your savesfolder (users/my documents/telltale/The Walking dead).
2. Take a backup of this folder.
3. Locate the savefile you want to 'unf**k'. Do this by checking the time of creation. The order the names of the savefiles suggest are not always correct. Take care to at least backup this save. Then delete the whole The walking Dead folder. The game will create a new, empty one if you start it.
4. Start the game and play long enough to have at least one savefile created. Playing until you wake up after the car crash should do.
5. Close the game and download SKTimeStamp (http://code.google.com/p/stexbar/downloads/list). Install the program.
6. Now locate your NEW savefile. Again, check the creation time. DO NOT think the higher the number in the name, the newer the file is. Right click it and select properties. Select the tab Timestamps. Now do the same with the old savefile that you wish to reinstate. Now change the three timestamps of your old savefile to the exact same values as your new savefile. Click 'apply'
7. Now name your old savefile exactly as the new one. (i.e. Save_2, if your new savefile was named Save_2). Delete your new savefile and replace it with your old, now named exactly the same, savefile.
8. start the game and get Lee killed.

Edit: It seems the situation is slightly different when this happens across different episodes. Some fine sleuthing from McHitman47 later in this thread delivered the solution:

First off: THANK YOU SO MUCH to you and McHitman47. Your recommendations worked for me. Now I have my save file from the end of episode 4 with all the choices saved, ready to import into episode 5.

However, when I try to see my 'stats' from episodes 1-3, they aren't there. Can you tell me if this will matter when episode 5 looks at my choices from all the previous episodes? I'm worried episode 5 might randomly generate those.

EDIT: I used the in-game option to copy my save to another slot (so I could test it out without wiping my progress) I saw that in the intro movies for the previous episodes, my choices (Doug/Carley, salt lick etc) were correct. Of course it doesn't show you all of them, but I figured if it knows I saved Carley, it knows how I treated Kenny, Clementine etc. So I can only assume that all choices are saved in just the one save file - you don't need all of them. So Siezemore's solution really does work! Really looking forward to episode 5 now.

[flirtatiousdisses]

Hi, sorry I know I may sound really stupid but I'm definitely new to all this. And I am facing the same problem as you and it is so infuriating because I want to start playing the last episode of season 1!!!

Can I ask if I want to get back all 4 episodes? Do I just copy the LAST save from Episode 4 over the NEW save file you were talking about? How about the rest of the save files I made while playing this game?