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| Game Support - General Having trouble with a Telltale Product? Look below. Need to contact support? Click here : support@telltalegames.com |
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10/13/2012, 07:40 am
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#1 |
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Junior Member
Join Date: Jul 2011
Location: Italy
Posts: 23
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Help, I'm going crazy here :/
Last time I buy a TellTale game, really.
As many of you, I had problems downloading episode 4 of The Walking Dead game. I tried for two days after release to download it, but it was always "coming soon". Finally, when the "get" button appeared, it "lost connection" (yeah, because I'm not using a connection now to post... bah) as soon as it started downloading. Then, I tried to open the game disabling my wi-fi connection (I play the game on a notebook) and re-activated it before pressing the "get" button. "At last it works", I thought. I was wrong: it still "lost connection" at about 40%. Over and over again. So, in a last desperate attempt, I uninstalled the game, deleted the installer and re-downloaded it from my personal games page. Now, I can't download A SINGLE episode. I can't download episode 2, I can't download episode 3 and can't download episode 4. It always "loses connection" even before starting download. I'm furious. If you have a way to fix this, then it's ok. If you don't, then I just made a huge mistake buying from you, and I won't give you a single penny ever again. I've just had enough. Three days waiting for the damn episode, and my sister (who lives UNDER MY SAME ROOF, and uses THE SAME CONNECTION I use) downloaded and finished it. Last edited by Haggis_McMutton; 10/13/2012 at 08:42 am. |
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10/18/2012, 03:43 am
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#2 |
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Community Moderator
Join Date: Jan 2007
Location: Germany
Posts: 4,747
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The official patch for the disconnection issue is out now. Restarting the game will download and install it automatically. Afterwards you should be able to download the episodes.
__________________
I am a Community Moderator, and I am here to keep the Forum a fun place for everyone. My posts represent my personal opinion. I am a volunteer, not a TTG employee. |
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10/22/2012, 06:01 am
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#3 |
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Junior Member
Join Date: Jul 2011
Location: Italy
Posts: 23
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thanks for the reply, but I already got it working with your patch... thanks for it, too
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10/30/2012, 07:06 am
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#4 | |
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Junior Member
Join Date: Oct 2012
Posts: 2
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Quote:
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10/30/2012, 07:10 am
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#5 | |
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Community Moderator
Join Date: Jan 2007
Location: Germany
Posts: 4,747
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Quote:
Did you already play any episode of TWD successfully?
__________________
I am a Community Moderator, and I am here to keep the Forum a fun place for everyone. My posts represent my personal opinion. I am a volunteer, not a TTG employee. |
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