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Game Support - General Having trouble with a Telltale Product? Look below. Need to contact support? Click here : support@telltalegames.com

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Old 10/13/2012, 02:31 pm   #201
rdriley
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I'm finally back up and running, thanks to DjNDB and others who've posted tips. Thanks, all! Of course, I've just started Ep. 2. Can't wait to do this three more times ...

One thing I would point out in case anyone missed it elsewhere (I certainly did the first few times I tried this) is to be patient if it seems like the game is locked up or frozen. I had to sit through at least three different unresponsive states of 2-5 minutes each before I could finally start playing Ep. 2, but when it finally did go through, it worked like a charm.
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Old 10/13/2012, 02:36 pm   #202
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Still no news for 360 owners.
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Old 10/13/2012, 09:57 pm   #203
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I've tried the workarounds to no avail. Maybe I've just got a funked up PC! LOL!
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Old 10/14/2012, 12:47 am   #204
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Default Automatic download worked for me.

Thanks DjNDB. The automatic download via python worked for me, but I tried the manual download first which did not work. :/ Not sure why. Thanks again though.

-Mike
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Old 10/14/2012, 01:44 am   #205
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Thank you DjNDB!!
And shame on Telltale for not even bothering to show up in this thread and comment or even apologize, let alone fix the crappy in-game downloader or at least offer a game download with pre-installed episodes. This is really pathetic and customer service at its worst.

Last edited by DjNDB; 10/14/2012 at 10:36 am. Reason: Removed redundant links
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Old 10/14/2012, 02:57 am   #206
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I also downloaded the files manually, but I've took the links out of the .json file of my installation (simply open the .json file in the "Meta" directory with a texteditor of your choice).
If i take the files from the first post it doesn't work (black screen, mousecursor doesn't move and savegames are away after quitting the game).
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Old 10/14/2012, 03:12 am   #207
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Quote:
Originally Posted by Mannyac View Post
I also downloaded the files manually, but I've took the links out of the .json file of my installation (simply open the .json file in the "Meta" directory with a texteditor of your choice).
If i take the files from the first post it doesn't work (black screen, mousecursor doesn't move and savegames are away after quitting the game).
PC or Mac?
Which episode didn't work and when did you try it?

I updated the links about 24 hours ago, so it is possible you still had the old ones.
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Last edited by DjNDB; 10/14/2012 at 03:33 am.
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Old 10/14/2012, 10:32 am   #208
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This didn't work for me.
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Old 10/14/2012, 10:36 am   #209
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Quote:
Originally Posted by bessymikulo View Post
This didn't work for me.
What exactly did you try and what happened?
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Old 10/14/2012, 12:30 pm   #210
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Hi all. Thanks for the awesome fix to the huge download problem for the Walking Dead Game. I needed Episode 3 & 4, as I am pretty new to the game. It did take bit of messing around with my file security but I have now been playing episode 3 for hours.
I used the manual download method for my Windows 7 64bit PC. Episode 4 seemed to come back installed right away after hitting "GET". Episode 3 would not come up installed. Fortunately I allways follow good instructions. I deleted the whole Walking Dead flolder from The Telltale Games directoy and re-copied the Walking Dead folder from my 'Temp' folder and started again. The reason why the files and folders would'nt come up installed was because of too much file security.
Here is how to relax your file security to get the episodes to install. In 'My Documents' right click on the 'Telltall Games' folder. Then choose properties from the bottom of the list. Select the security tab at the top. Select your Home User name, and choose Edit.
Again select your Home User name. Now you are in a position to relax your file restrictions. Tick everything to Allow, and then Apply the changes. O.K. Thats it now Boot up the game and try to 'GET' the Downloads again. Good Luck.
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Old 10/14/2012, 01:30 pm   #211
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telltallegames are doing nothing for sure... almost one week and nothing....
didn't work for me... i so pissed about this...

this didnt work for me...
I already had the episodes 1 2 and 3...
download manually the 4th ... move to that folder... ther first time it worked... when i started the game... TILT... my pc didnt worked.. i restarted pc... when started the game... appear again.. "GET" ... but... didnt worked... said about internet connection again.... and the worst... all my saved game gone....

are there any executable??? something that could work for me?

Last edited by dssilveira; 10/14/2012 at 01:47 pm.
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Old 10/15/2012, 06:37 am   #212
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Quote:
Originally Posted by dssilveira View Post
this didnt work for me...
I already had the episodes 1 2 and 3...
download manually the 4th ... move to that folder... ther first time it worked... when i started the game... TILT... my pc didnt worked.. i restarted pc... when started the game... appear again.. "GET" ... but... didnt worked... said about internet connection again.... and the worst... all my saved game gone....

are there any executable??? something that could work for me?
First of all i suggest you copy back your backup, to recover your savegames.
Then, please try the instant "connection lost" workaround.
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Old 10/16/2012, 01:34 pm   #213
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Have same problem like many other people, can't download any episode, and this is the solution? Your kidding me?
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Old 10/16/2012, 01:39 pm   #214
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Originally Posted by Scree View Post
Have same problem like many other people, can't download any episode, and this is the solution? Your kidding me?
This is just an unofficial workaround for people who don't want to wait until the patch is out.
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Old 11/18/2012, 05:01 am   #215
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Hello All:

I am having a problem downloading the episodes. When I click on the Mac Downloader.zip from the first post when the download is opened it does not down load. Any advice.
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Old 11/18/2012, 05:21 am   #216
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Quote:
Originally Posted by bromero5 View Post
Hello All:

I am having a problem downloading the episodes. When I click on the Mac Downloader.zip from the first post when the download is opened it does not down load. Any advice.
Please read the first post closely. There are instructions on what to do with the files in the .zip under "Automatic Download".

Alternatively you can use the "Manual Download" method.
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Old 11/18/2012, 05:33 am   #217
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Tried to manually download the files but when I click on the link it routes me to a new window is just code.
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Old 11/18/2012, 05:46 am   #218
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Quote:
Originally Posted by bromero5 View Post
Tried to manually download the files but when I click on the link it routes me to a new window is just code.
Please right-click or ctrl-click on the link and select "Download linked file".
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Old 11/18/2012, 11:39 am   #219
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I am having problem getting episode two to work. I downloaded the links from the page for my mac then created a folder walkingdead102 and put them there. When I start the game it still tries to download the episode instead of installing it. Any help.
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Old 11/19/2012, 01:44 pm   #220
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I've downloaded and played episode one yet I don't have any of the Telltale files or folders in the correct library. What gives? Even doing the manual process it just tries to download the files again.

Last edited by Cyper.N77; 11/19/2012 at 03:19 pm.
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