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Shopping or Activation Support A beacon of hope in the muggy fug of e-commerce. Post any shopping or activation related questions here or email support at support@telltalegames.com

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Old 06/27/2012, 02:37 pm   #1
Chip
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Default TTG re-release games DRM free? (like the TTG releases on GoG.com)

On GoG.com the following three TellTale Games have been released:
- Sam & Max Save the World
- Sam & Max Beyond Time and Space
- Tales of Monkey Island

And according to GoG.com tradition: these games don't have the DRM restrictions (e.g. online activation).

Will these 'old' games also be available DRM FREE in the TTG accounts when people already bought these games?
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Old 06/28/2012, 10:35 am   #2
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We don't currently have any plans to update our builds to remove the one-time activation, sorry.
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Old 09/03/2012, 11:48 am   #3
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Is it possible to get a backup copy of my Telltale games which i bought from Telltalegames.com on GOG.com?
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Old 09/03/2012, 12:41 pm   #4
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In the case of some digital games bought from the Telltale Store, DVD's are available for free plus shipping (they are Sam & Max's three seasons, Strong Bad's Cool Game for Attractive People, Wallace & Gromit's Grand Adventures, Tales of Monkey Island and Back to the Future).
The Bone games and Jurassic Park also have a physical copy available from the Telltale Store, but you would have to pay for them, even if you own the digital versions.
Finally, you would have to pay for physical copies of Telltale game bought from GOG.
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Old 09/03/2012, 04:10 pm   #5
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Also i don't see any point of re-buying the same old game for several times, so that i can have it DRM-Free on a different & better store, this is what i want to Telltale to do
http://www.gog.com/en/witcher2/backup/

Last edited by Terpor; 09/04/2012 at 03:09 am.
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Old 09/04/2012, 11:15 am   #6
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Sorry, I misread your question (I read "Telltalegames.com or GOG.com" instead of "Telltalegames.com on GOG.com").
The answer to your actual question is no (not at this time, anyway).
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Old 09/10/2012, 02:07 am   #7
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Quote:
Originally Posted by Macfly77 View Post
Sorry, I misread your question (I read "Telltalegames.com or GOG.com" instead of "Telltalegames.com on GOG.com").
The answer to your actual question is no (not at this time, anyway).
I would love to trade the Back To the Future "DVD" to the GOG.COM version, cause last time it took like 5 months me to get my orders.
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Old 11/19/2012, 12:32 pm   #8
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Quote:
Originally Posted by Mike View Post
We don't currently have any plans to update our builds to remove the one-time activation, sorry.
Quote:
Originally Posted by Macfly77 View Post
The answer to your actual question is no (not at this time, anyway).
Why not? Your customers supported you by buying the games a lot earlier, directly from your website and partly at a higher price than the pre-orders on GOG. Why treat them worse than GOG's customers who get a DRM-free version and all the digital bonus content on top of it?

Your offer to ship free backup DVDs of the Sam & Max games with goodies are great for US customers, but Europeans have to pay about $20 extra shipping cost for that. Other indie developers managed to provide their early customers with GOG keys, too (e.g. Level Up Labs for Defender's Quest).
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Old 11/20/2012, 02:07 pm   #9
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Quote:
Originally Posted by Leroux View Post
Why not? Your customers supported you by buying the games a lot earlier, directly from your website and partly at a higher price than the pre-orders on GOG. Why treat them worse than GOG's customers who get a DRM-free version and all the digital bonus content on top of it?

Your offer to ship free backup DVDs of the Sam & Max games with goodies are great for US customers, but Europeans have to pay about $20 extra shipping cost for that. Other indie developers managed to provide their early customers with GOG keys, too (e.g. Level Up Labs for Defender's Quest).
Spot on.

Ignoring these perfectly reasonable demands seems unwise in the long run. How hard can it be?

@Mike
We are not asking you to update your builds, man. Do you mean that Gog.com single-handedly patched their own builds? You certainly most have done some work already here. What's the matter with you guys?
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Old 11/20/2012, 02:13 pm   #10
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Personally the reason I buy Telltale's game direct from their site is so that all of the money I spend on their games goes directly to them. Any other perk is just a bonus.

What annoys me most at the moment is the way people think they are entitled for everything and anything like multiple versions (be it on different systems, though different sources, with or without drm) for free and if this doesn't happen then the company is shitting on a fan base.
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Old 11/20/2012, 02:21 pm   #11
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Nope, we are not thinking we are entitled to everything and anything. Pirates probably think that way.

For christ sake we are talking about first-hour good-paying customers here. It's simply a way for Telltale to not forget about them. It's really that simple. Just use the same DRM-free packages that are on the gog.com site. (Forget about the goodies.) Send out a mail, make it a promotional thing. I'm just seeing opportunities here. Simply make it extra rewarding for people to actually buy new games right away from Telltale, knowing that a possible better release (DRM-free == better) will also be available to them.

Last edited by Ferdius; 11/20/2012 at 02:28 pm.
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Old 11/20/2012, 02:30 pm   #12
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Sounds simple. But the world and games industry isn't that simple. There are many other considerations which makes that idea unlikely to happen. One thing that won't happen is that a DRM free version being available at first release time.
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Old 11/20/2012, 02:35 pm   #13
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Quote:
Originally Posted by corruptbiggins View Post
Sounds simple. But the world and games industry isn't that simple. There are many other considerations which makes that idea unlikely to happen. One thing that won't happen is that a DRM free version being available at first release time.
I agree with you on the at first release time part. Absolutely fair.

But I was just talking about the superior later releases. I'd love to hear some of those considerations.
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