Telltale Games

Elpepz · 11/18/2012, 11:30 pm

Hello. I just bought the game and the episode pack for an ipad. And i have an ipod touch 4 that i want to play to. I use the same apple account/icloud. I played episode 1But when i try to download an episode. 2 it says i have to purchase it. Please helpp thanks! Email me at elvicencio@me.com tahnkssss

Kaitho33 · 11/19/2012, 02:11 am

I have the same problem, but from iPhone to iPad....
Please help us !

J'ai le même problème mais de iphonena iPad....
C'est pas normal, et en plus aucune réponse de la part de telltate...!

Besoin d'aide SVP

**MattP** · 11/20/2012, 12:04 pm

You will need to re-acquire the multi-pack. To do this, you need to log into the account in which you initially purchased the multi-pack and continue the steps to purchase it again. You will be asked to confirm your purchase, and then be notified that you already own the content, and be prompted to download it again. If you are not logged into the account you used to purchase the multi-pack the first time, you will be charged again. Once the multi-pack is re-acquired, you will be able to download other episodes.

Please keep in mind that iPods are not supported devices for this game, only iPad 2 and iPhone 4 and up.

11/18/2012, 11:30 pm	#1
Elpepz Junior Member Join Date: Nov 2012 Posts: 1	Icloud in-store purchase help. Using 2 idevice Hello. I just bought the game and the episode pack for an ipad. And i have an ipod touch 4 that i want to play to. I use the same apple account/icloud. I played episode 1But when i try to download an episode. 2 it says i have to purchase it. Please helpp thanks! Email me at elvicencio@me.com tahnkssss

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11/19/2012, 02:11 am	#2
Kaitho33 Junior Member Join Date: Nov 2012 Posts: 2	I have the same problem, but from iPhone to iPad.... Please help us ! J'ai le même problème mais de iphonena iPad.... C'est pas normal, et en plus aucune réponse de la part de telltate...! Besoin d'aide SVP

11/20/2012, 12:04 pm	#3
MattP Telltale Team Join Date: Jun 2011 Location: Bay Area, CA Posts: 908	You will need to re-acquire the multi-pack. To do this, you need to log into the account in which you initially purchased the multi-pack and continue the steps to purchase it again. You will be asked to confirm your purchase, and then be notified that you already own the content, and be prompted to download it again. If you are not logged into the account you used to purchase the multi-pack the first time, you will be charged again. Once the multi-pack is re-acquired, you will be able to download other episodes. Please keep in mind that iPods are not supported devices for this game, only iPad 2 and iPhone 4 and up.