The Walking Dead Law and Order Legacies Jurassic Park Back to the future: The Game Puzzle Agent Sam & Max Tales of Monkey Island Wallace & Gromit's Grand Adventures More Telltale Games
Forgot your password?
No worries, we can help!

The Walking Dead

Go Back   Telltale Games Forums > Telltale Games Support > Game Support - General > The Walking Dead > PS3 Support

PS3 Support If you have not found the answer to your question on the forums, please email Telltale Support for further assistance: support@telltalegames.com Thank You! ~Telltale Support Team

Reply
 
Thread Tools Search this Thread
Old 11/25/2012, 06:35 pm   #1
VargasPrime
Junior Member
 
Join Date: Nov 2012
Posts: 2
Default TWD: Stuttering/framerate issue (PSN version)

Hey all,

I bought the season pass on the PSN way back when Episode 1 came out. I played Ep. 1 right away, but have waited until now to jump back into the game and play the remaining chapters.

When I played through Episode 1, I recall having some noticeable stuttering and framerate drops during conversations or cutscenes. It didn't bother me enough to look into fixing it since I finished the episode in a couple of sittings, and figured maybe it would be patched or otherwise fixed with the subsequent chapters.

But last night, playing Episode 2, the stuttering and framerate issues were still there, and significantly worse than I remember in the first chapter. If I wasn't actually in control of Lee, walking around, the graphics and dialogue would skip every 5-10 seconds, sometimes even resulting in the subtitles not matching up with the dialogue, or snippets of dialogue being replayed for a split second at the end of a character's lines.

I searched around other boards a bit, and saw some people posting the same problem elsewhere, but couldn't find a definitive answer or solution. My PS3 is just under a year old, and the hard drive is nowhere near full. I don't even use the console very often, as most of my gaming lately has been on my PC.

Anyone have any idea if this can be fixed somehow, or if a lot of other people are experiencing the same issue?
VargasPrime is offline   Reply With Quote
Old 11/26/2012, 02:19 pm   #2
MattP  Telltale Team
Telltale Team
 
MattP's Avatar
 
Join Date: Jun 2011
Location: Bay Area, CA
Posts: 904
Default

It's hard to say why this would be happening on your PS3. You can try rewinding within the affected episode, or restart the episode. Also, you could try reinstalling the base game (Episode 1). If you've customized your PS3, either with an aftermarket hard drive or more simply a custom background theme, this may be the issue.

While there may be moments in the game where the framerate dips, we never saw an issue like you've described on PS3.
MattP is offline   Reply With Quote
Old 11/27/2012, 04:55 am   #3
Vantskruv
Junior Member
 
Join Date: Nov 2012
Posts: 2
Unhappy

I have excatly the same problem. I don't know if this problem has its source from the sound. I.e, I think almost all games have surround-sound on the PS3. But it seems this game has not (as indicated visually from my amplifier). If it has, the source problem is probably something with the sound (but the sound-problem may be caused by another underlaying source of problem).

My problems are:
* Stuttering when you don't have control over player (i.e. about 1 second screen-locks, sometimes longer and subtitles are sometimes delayed).
* The above statement may not be holy true, because sometimes you feel you get a delay between choices and video, and therefore stuttering appears when you play.
* I have a feeling of not having full sound sometimes (i.e. under a action-sequence, some of the sounds felt they just disappeared, like if you pulled out a cable from some of your speakers on your surround system).

I've played through Episode 1, but it was a long time ago and I don't remember how it behaved then. Played through Episode 2 today, with the problems stated above. I will not continue playing until these problems are resolved.

A worth of note, when I'm in the start-screen of the PS3, my amplifier indicates stereo-output, which is normal. When starting a game, normally my amplifiers indicator for sound-output flickers a bit, and sets to surround-output (telling me that the game gives surround-sound). When starting the game 'The Walking Dead', the indicator flickers a bit, but stays on stereo-output.
Vantskruv is offline   Reply With Quote
Old 11/27/2012, 09:29 am   #4
VargasPrime
Junior Member
 
Join Date: Nov 2012
Posts: 2
Default

Quote:
Originally Posted by MattP View Post
It's hard to say why this would be happening on your PS3. You can try rewinding within the affected episode, or restart the episode. Also, you could try reinstalling the base game (Episode 1). If you've customized your PS3, either with an aftermarket hard drive or more simply a custom background theme, this may be the issue.

While there may be moments in the game where the framerate dips, we never saw an issue like you've described on PS3.
What little I could find on this through some googling, I saw some people theorize that it might be a hard drive issue.

My PS3 is less than a year old, and relatively unused. In the last 11 months, it's been used primarily for Blu-Rays, Netflix, and most definitely less than 100 hours of gaming in total. The HDD is fairly empty as well. I have not customized the PS3 in any way, other than occasionally switching between the dashboard themes that came with Walking Dead and the Ico/Shadow of the Colossus HD collection.

I tried deleting all of the game content from my machine last night, and re-downloaded and installed all 5 episodes over again. When I have a chance to play some more, if this has fixed the issue, I will report back. Otherwise, I will try disabling the Ico theme that I'm currently using and see if that helps. Would that really be an issue, or am I misunderstanding your suggestion about custom themes?
VargasPrime is offline   Reply With Quote
Old 11/30/2012, 02:01 pm   #5
MattP  Telltale Team
Telltale Team
 
MattP's Avatar
 
Join Date: Jun 2011
Location: Bay Area, CA
Posts: 904
Default

Yes, and I know it sounds like a strange suggestion, but I have seen relative issues like this before. If you have no customized your own background, however, it's very unlikely the stock background theme would be the cause.

In regards to sound, depending on how your PS3 and Receiver are configured, this may be the issue. To answer the above question, the Walking Dead does nout output in 5.1 or 7.1(2). It is a stereo only title. If your system is attempting to force stereo sound, it could be affecting the game. Try connecting directly to your tv, using its stereo speakers, and see if the problem goes away.
MattP is offline   Reply With Quote
Old 12/02/2012, 11:34 pm   #6
Vantskruv
Junior Member
 
Join Date: Nov 2012
Posts: 2
Default

As I couldn't resist, I continued the episodes. Though, problems still persisted, it felt like the problems where much less in the following episodes. My experience was that Episode 2 had the most problems, but that was only because of the bad timing when they occured. So, sorry for not posting any problem-solving, I just want to tell I really enjoyed this game, and it is far from unplayable. I maybe try later on pulling out my receiver, and may change some other PS3 settings, but for now this game works very well except from some glitches with bad timing.
Vantskruv is offline   Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
A quick guide to the Fables Universe- SPOILERS EVERYWHERE Eduardo The Wolf Among Us Discussion 19 11/05/2012 11:42 am
TOMI Chapter 4 - Steam version - French version - Crash Choucas Game Support - General 24 07/29/2012 02:32 am
JPTG DxDiag Review Dr.Dino Game Support - General 7 11/17/2011 12:26 pm
Direct3d error in S&M Season 1 weazelon Game Support - General 8 05/30/2011 02:10 pm
The Beelzeboss comic Thread! Croutons General Chat 4 11/16/2008 11:06 am


All times are GMT -8. The time now is 08:47 am.


Powered by vBulletin® Version 3.8.2
Copyright ©2000 - 2013, Jelsoft Enterprises Ltd.
Telltale Games - © 2013 Telltale, Incorporated. All rights reserved.
Home  |   Store  |   Blogs  |   Forums  |   Product Support  |   Corporate Info  |   Press Releases  |   Jobs  |   Terms of Use  |   Privacy Policy