Telltale Games

Lamile · 11/25/2012, 01:08 pm

Hi,

I bought Law and order yesterday. I bought an extra episode and it worked find.
Today, I wanted to dowload one new epidode (the 4th) and I bought it from I tunes. But it didn't work. So I've decided to uninstall the game and reinstall it but then I have to pay again the epidode I've allready payed for!
Off course, before uninstall it, I tryied to shut down my IPad and everything but it didn't worked.
Sorry for my english. I'writting to you from France.
Please help me to get back my episode and download it properly.
Thank you very much.

Lamile · 11/26/2012, 10:22 am

Anyone from telltalegames to answer??

**MattP** · 11/26/2012, 02:22 pm

Any purchased content you can access again by logging into your iTunes account and re-downloading it. You should not be charged for the content again if you follow the same purchase path from the original purchase. What this means, for example, is if you purchased a single Episode by itself, then you can select that episode again, and if you are logged into the account that purchased it, then when you get to the purchase confirmation screen, it will tell you that you already own it, and can download it again. If you did not purchase an episode and try to purchase it now, or if you bought the multi-pack first, but are now trying to select an individual episode, then you will be charged.

11/25/2012, 01:08 pm	#1
Lamile Junior Member Join Date: Nov 2012 Posts: 2	Can't dowload!!! Ipad3 Hi, I bought Law and order yesterday. I bought an extra episode and it worked find. Today, I wanted to dowload one new epidode (the 4th) and I bought it from I tunes. But it didn't work. So I've decided to uninstall the game and reinstall it but then I have to pay again the epidode I've allready payed for! Off course, before uninstall it, I tryied to shut down my IPad and everything but it didn't worked. Sorry for my english. I'writting to you from France. Please help me to get back my episode and download it properly. Thank you very much.

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11/26/2012, 10:22 am	#2
Lamile Junior Member Join Date: Nov 2012 Posts: 2	Anyone from telltalegames to answer??

11/26/2012, 02:22 pm	#3
MattP Telltale Team Join Date: Jun 2011 Location: Bay Area, CA Posts: 904	Any purchased content you can access again by logging into your iTunes account and re-downloading it. You should not be charged for the content again if you follow the same purchase path from the original purchase. What this means, for example, is if you purchased a single Episode by itself, then you can select that episode again, and if you are logged into the account that purchased it, then when you get to the purchase confirmation screen, it will tell you that you already own it, and can download it again. If you did not purchase an episode and try to purchase it now, or if you bought the multi-pack first, but are now trying to select an individual episode, then you will be charged.