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Shopping or Activation Support A beacon of hope in the muggy fug of e-commerce. Post any shopping or activation related questions here or email support at support@telltalegames.com

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Old 12/02/2012, 08:18 am   #1
stappsuck
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Question I just bought the Deluxe Jurassic Park Game?

I bought the product knowing you guys are on back order of the Deluxe set of Jurassic park. I have in my profile now a digital copy of game, the soundtrack, and the commentary digital downloads. I don't know if this means I just got the digital download Deluxe version or what? I assume you will be sending me the actual game so time in the future with the InGen box and everything. As of now should I just go and download those features? If the Deluxe box is never going to come to me then I don't want to download anything because I want my money back then. I hope you can help me out.

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Old 12/02/2012, 02:12 pm   #2
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As with other Telltale games, when you buy the physical version from the Telltale Store, you get the downloadable version for free (Bone used to be the exception, iirc, but not anymore).
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Old 12/02/2012, 06:40 pm   #3
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Ok Great thank you. Other question is, any idea on getting that deluxe version of the game?
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Old 12/02/2012, 08:38 pm   #4
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Quote:
Originally Posted by stappsuck View Post
Other question is, any idea on getting that deluxe version of the game?
If you mean "when", I can't say as I don't work for Telltale.
If you mean "if", I'm sure you will as the item appears to be backordered and not discontinued (discontinued items are removed from the Store).
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Old 12/02/2012, 10:28 pm   #5
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Hey great! Thank you. Do you have a contact E-mail for someone working for Telltale, I could get into contact with to find out about the Deluxe copy I bought?
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Old 12/03/2012, 07:46 am   #6
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Several Telltale employees check the forums and reply to threads daily (not so much on the weekends, though), but if you're in a hurry, your best bet might be to drop a PM to MattP.
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Old 12/03/2012, 08:01 am   #7
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Hey thank you! I am just speckical on buying something back ordered such as the item I bought. I didn't think it would be possible to still get the item a year later. Thank you though!
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Old 12/03/2012, 11:06 am   #8
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I have responded to your PM and Support ticket.
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