The Walking Dead Law and Order Legacies Jurassic Park Back to the future: The Game Puzzle Agent Sam & Max Tales of Monkey Island Wallace & Gromit's Grand Adventures More Telltale Games
Forgot your password?
No worries, we can help!

The Walking Dead

Go Back   Telltale Games Forums > Telltale Games Support > Game Support - General > The Walking Dead > Xbox Support

Xbox Support If you have not found the answer to your question on the forums, please email Telltale Support for further assistance: support@telltalegames.com Thank You! ~Telltale Support Team

Reply
 
Thread Tools Search this Thread
Old 10/14/2012, 04:23 am   #1
MadMonkeyKiller
Junior Member
 
Join Date: Oct 2012
Posts: 1
Default Walking Dead lost save on Xbox 360

I've downloaded episode 4 of walking dead and done the same procedure as I always do after completing a chapter and starting the next one but this time is started me at the beginning of episode 1 and saved over my save.
MadMonkeyKiller is offline   Reply With Quote
Old 10/14/2012, 06:21 am   #2
twdvt
Junior Member
 
Join Date: Oct 2012
Posts: 1
Thumbs down

Same here. Really annoyed.
twdvt is offline   Reply With Quote
Old 10/14/2012, 12:48 pm   #3
Elianto
Junior Member
 
Join Date: Oct 2012
Posts: 1
Default

I've lost all my saves with episode 4!!! Aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa aaaaaaaarrrrgh!!!!!!!
Elianto is offline   Reply With Quote
Old 10/16/2012, 08:26 am   #4
therealminime
Junior Member
 
Join Date: Oct 2012
Posts: 1
Default

Yep, I just had the same thing happen. I when to start Episode 4 and it started a new game and over wrote my save file. The suggest fix of logging out then back in did not fix it.

This is exceedingly shitty. This was my GotY and I couldn't wait to play Ep. 4 and now all of my choices are gone.
therealminime is offline   Reply With Quote
Old 10/16/2012, 09:33 am   #5
MattP  Telltale Team
Telltale Team
 
MattP's Avatar
 
Join Date: Jun 2011
Location: Bay Area, CA
Posts: 904
Default

I apologize for the problems you are all experiencing. Can you confirm that you have the Title Update for the Walking Dead? This issue usually occurs when playing the game with the Title Update installed. If you are unsure, boot to your Xbox Dashboard, make sure you are logged into your profile and logged in to Xbox Live. Now launch The Walkind Dead. If you do not have the Title Update, you will be prompted to install it.

If you have confirmed you have the Title Update, you may be experiencing the Xbox save slot issue described in the sticked thread at the top of this forum. It may not be obvious at first that the save slot being loaded is not the one you intended to play from, so please try the workaround and see if that resolves your issue.
MattP is offline   Reply With Quote
Old 10/31/2012, 06:07 pm   #6
WishThisGameWorked
Junior Member
 
Join Date: Oct 2012
Posts: 1
Default

Gah, this has happened to me. No, we're not the problem, your game is kind of glitchy. So maybe instead of blaming us, you can fix it? K thanks. There's been multiple cases of this showing up and it kind of makes your game suck and unplayable... So get on it.
WishThisGameWorked is offline   Reply With Quote
Old 10/31/2012, 06:32 pm   #7
jeffster
Junior Member
 
Join Date: Oct 2012
Posts: 11
Default

We're all frustrated by this, but I don't get why you're saying the things you are saying. The post MattP linked to explains it's a bug on their end. He also offered a potential solution if you didn't have a patch. I don't know how you could possibly read that as them blaming you.

That said, MattP, if you know how to start a new game without overwriting my old game, could you please tell me? In the workaround it mentions to load the game in Episode 4 and then quit from the menu, but I've already beaten episode 4 and it won't let me load the game since I've already beaten it.
jeffster is offline   Reply With Quote
Old 11/01/2012, 11:30 am   #8
mimic182
Junior Member
 
Join Date: Nov 2012
Posts: 4
Default

So how long will it take, since the problem is solved? I don't understand why it takes so long...
I heard, that Episode 5 will come this month. So did we all have to wait till episode 5 will be out? Or does the problem will be still there than?

@Telltale: If this problem is not solved till Episode 5, than I will not buy it and I will also not play the walking dead anymore. Unfortunatly: there is also no way to get my money back than from the payd episode 4!?
mimic182 is offline   Reply With Quote
Old 12/03/2012, 06:46 am   #9
offishall
Junior Member
 
Join Date: Apr 2012
Posts: 4
Default

WTF. This just happened to me. I purchased episode 4 & 5 and as a reward my save game is gone. NOW I have to start over. I dont recall ever been this pissed at a bug.
offishall is offline   Reply With Quote
Old 12/04/2012, 11:05 am   #10
MattP  Telltale Team
Telltale Team
 
MattP's Avatar
 
Join Date: Jun 2011
Location: Bay Area, CA
Posts: 904
Default

The issue described in this thread was fixed with a Title Update a few weeks ago. We have discovered a separate issue where Episode 1 will start when loading your save game. If this is what you're experiencing, it should be patched soon as we've submitted a new Title Update to Microsoft and are just waiting for it to be approved.
MattP is offline   Reply With Quote
Old 12/06/2012, 08:54 am   #11
Frustrating
Junior Member
 
Join Date: Dec 2012
Posts: 3
Default

will this update allow me to load my save progress from episode 4 instead of having to play the whole episode all over again? My time is valuable and I can't bother with spitting in the wind. Please, get your act together. I've been trying to resolve this issue for days now. Shame because up to now I considered it my goty. But this is really really sloppy stuff. Not worth it tbh.
Frustrating is offline   Reply With Quote
Old 12/10/2012, 06:46 am   #12
Krunk83
Junior Member
 
Join Date: Dec 2012
Posts: 3
Default

This is still happening to me and I have the latest update. This is ridiculously frustrating. I've had to start episode 4 over 4 times. I'm about to give up on this game. Too bad I already bought episode 4 and 5 and they already have my money. Thanks guys.
Krunk83 is offline   Reply With Quote
Old 12/29/2012, 04:21 pm   #13
Wickerman1972
Junior Member
 
Join Date: Dec 2012
Posts: 1
Default

I bought all the eps of this when they went on sale Friday and was having the same problem. Would go back to pick up where I left off and would be sent all the way back to the beginning of episode 1. When this happens it looks like all your data has been overwritten but it hasn't (Don't know if it might get overwritten for real if you play long enough for it to save again cuz I always exited immediately). The way I got out of it was to exit back to the menu after it loaded up the beginning of ep 1, then chose to play whatever ep I was supposed to be on, waited for the beginning of that one to load up (Yep, will start at the beginning of it, not where you left off), then exited to the main menu again, then chose to play on the proper ep again and this time the rewind option would be there. I hit rewind and then chose the latest scene available. Then I'd get a black screen asking me to hit yes or no to confirm. Problem is this screen would glitch out and go black after I hit a button and I couldn't do anything else. So I hit the guide button and returned to the dashboard to get out of it. Then I'd load the game up again, go back to the appropriate ep, hit play and it would work. I'd be back where I was supposed to be (Or pretty close to it) and all of my choices would be preserved. Is a pretty convoluted way of getting back to your game but it worked twice for me. I don't know if all of this could have been avoided simply by using the rewind function instead of hitting play to begin with cuz after this happened to me twice I stopped turning the game off until I had it finished.

Is a shame that such a good game (From a gameplay standpoint there's really nothing all that special about it. But the writing is fantastic!) is marred by so many bugs. And many of the glitches are of the "Oh geez, how did that clear testing?" variety. Makes ya wonder how they can be so good at one thing and so bad at the other.

Been reading a little at this forum and it appears that there are additional problems if you're playing the disc version and/or on a 4 gig 360. Feeling pretty grateful right now that I've been playing the downloaded version on a 360 with a HDD. The save issue was quite enough, thank you very much. But still, great game. Just too bad about all the technical problems.

Last edited by Wickerman1972; 12/29/2012 at 05:30 pm.
Wickerman1972 is offline   Reply With Quote
Old 12/30/2012, 12:09 pm   #14
Wisejord
Junior Member
 
Join Date: Dec 2012
Posts: 4
Default

I just recently bought all 5 episodes and after bein unable to continue to the second episode, I decided to give it a day, coming back to it now and BAM. No save file.
Wisejord is offline   Reply With Quote
Old 12/30/2012, 02:24 pm   #15
NO_MORE_TTG
Junior Member
 
Join Date: Dec 2012
Posts: 1
Default Gutted

Ep1 on of TWD, fantastic, oh the choices I made were awesome, Ep2 It works it remembers the choices I made and I'm having the time of my life this is the GoTY!!! Ep3...Ep3...hello...Ep3...where are you??? Oh wait ep 1...didn't I play you already?

The fact that loads of people have the same problem for so long is shameful of TTG, why isn't this fixed? How about you get off you money counting backsides and actually sort this problem insted of messing us all around. It's all take , take, take and no care for the customers, i recommended this game to loads of friends who don't have it and now they wont buy it, you money grabbing whores, I know this wont make a dint in your already ill-gotten funds but mark my words after this treatment countless people will boycott you future products.
NO REFUNDS...F OFF!

This game is unplayable, your company is a sham!
I will be reporting this.

Shame on you
Another Gutted Gamer.
NO_MORE_TTG is offline   Reply With Quote
Old 01/07/2013, 10:47 pm   #16
coolwill78
Junior Member
 
Join Date: Jan 2013
Posts: 1
Default

I hate to say it... b/c I was loving this game as much, if not more than your other titles, but I'm having the same problem after buying the Xbox 360 CD with all the episodes. I played the first episode... assume that I got pretty far into the 2nd episode, tried to re-load it, got sent back to the 1st episode, then restarted the 2nd episode and played to almost exactly where I was before (should've just kept on playing on), and then it happened to me again.

Frustrating doesn't quite capture it -- as much as I was loving this game, I almost don't want to play any of it anymore. I doubt there's much that can be done at this point... so please don't let this happen again on any of your other titles. Was a pretty big disappointment.
coolwill78 is offline   Reply With Quote
Old 03/29/2013, 08:42 am   #17
hairyguitarist
Junior Member
 
Join Date: Mar 2013
Posts: 4
Default

Yep this is still happening even with the update. This is bullshit. I want my money back!
hairyguitarist is offline   Reply With Quote
Old 03/29/2013, 12:56 pm   #18
GREYxDUZxKRUSH
Senior Member
 
Join Date: Feb 2013
Location: In the ZA
Posts: 242
Default

I wish Telltale would just come out say "I already got your money and no we are not fixing it so fuck off." I might respect them more.
GREYxDUZxKRUSH is offline   Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
walking dead game pc with xbox controlling hollowfication The Walking Dead Discussion 8 12/31/2012 02:01 pm
The walking dead game on xbox 360 ArcticWolf76 Xbox Support 3 10/11/2012 05:48 pm
[PC] Walking Dead didn't save, doesn't even open sometimes. Rahlekk Game Support - General 9 08/28/2012 03:17 am
Walking Dead Suggestions Gregory2012 The Walking Dead Discussion 0 07/23/2012 09:02 pm
Could The Walking Dead be the second Telltale licence to get more than one season? Woodsyblue The Walking Dead Discussion 62 05/19/2012 06:20 am


All times are GMT -8. The time now is 10:30 pm.


Powered by vBulletin® Version 3.8.2
Copyright ©2000 - 2013, Jelsoft Enterprises Ltd.
Telltale Games - © 2013 Telltale, Incorporated. All rights reserved.
Home  |   Store  |   Blogs  |   Forums  |   Product Support  |   Corporate Info  |   Press Releases  |   Jobs  |   Terms of Use  |   Privacy Policy