[WD] Lost save-files

[wrex08]

Originally Posted by flirtatiousdisses

Hi, sorry I know I may sound really stupid but I'm definitely new to all this. And I am facing the same problem as you and it is so infuriating because I want to start playing the last episode of season 1!!!

Can I ask if I want to get back all 4 episodes? Do I just copy the LAST save from Episode 4 over the NEW save file you were talking about? How about the rest of the save files I made while playing this game?

I had the same problem when Episode 3 was released and I had to copy the last save from Episode 1, and then the last save from Episode 2, and it worked. However, the same shit just happened to me again now. And I really am not looking forward to repeating this procedure with 4 Episodes.

[Siezemore]

It seems like you only need to restore your last savefile from the last episode you played. I'm not sure however. Try it out and share the results here.

[Nananea]

Thank you so much. You've saved my Let's Play series!

[Matt7895]

My game has now completely messed up. I think it is related to the save file bug.

Basically I finished episode 5 (which seemed to think I had let Clem eat human meat - WRONG!) and decided to replay the entire series. To be safe I did a clean install and wiped everything inside The Walking Dead folder in My Documents/Telltale Games. Completed episode 1 and 2 fine, got a few scenes into episode 3 and then I quit. Now when I start the game, my save file seems to think I only completed episode 1. I have to play episode 2 again. Also, now in the intro to episode 2 it thinks I saved Doug... when I didn't.

I'm completely abandoning this game now until I hear that Telltale has fixed it. From the look of these forums, and the ones on Steam, many people are having these problems. There is no fix that works. The workaround mentioned in this thread still results in some choices being read wrong, and it doesn't stop the game from corrupting your saves again in the future. The only people who can fix this is Telltale.... will they bother?

[Evilblacksheep]

I had the same kind of problems than Matt.

First I thought i actually managed to save my game after the save bug following the method in this thread but I realized pretty soon that something was off.

In the previously sequence, already i had a doubt since Doug was showed alive instead of Carly but then near the end it got worse since ALL my choices were fucked up. The game was saying not only that I saved doug but also that I let Clem eat human meat, that we looted the car and that I didn't tell her the truth. I don't know if it would have changed anything to the ending but still I won't find out.

Really sad because I enjoyed the serie a lot, I hope it'll get fixed soon so at least I'll find out what really happened in the end of my story (I don't mind replaying the whole thing but I wanna be sure it won't get screwed again)

[h14392]

Originally Posted by dant_ee

I think I have the old save, but there is nothing I can do to read them. I tried to get only the old files, but the date displayed on the slot game save is still the last one, and if I try to load it, I have a black screen
Anyway, I'm restarting (again) the game. I hope it's the last time.

And why do not you use the Steam cloud save system? I can't load my game from another computer...

Dude Im having the same problem. Did your saved game ever return or did you just start from scratch?

[mykk]

*Bump*

Fix your shit TT.

[QMOW]

I think I fixed a save game loss during episode two and I wanted to share it here for anyone who's trying to fix their game in the general forum.

http://www.telltalegames.com/forums/...ad.php?t=42103

[Pil]

Originally Posted by Siezemore

So I was able to recover my save-files after I had a similar problem like the threadposter. The fix takes about 5 minutes.

What happened: Game crashed while it was starting up and when I restarted the game after the crash the game had no savefiles of my last gamesession. However, the savefiles were still present in users/my documents/telltale/The Walking dead. The game just did not recognise these files.

What to do:

1. Check if your 'lost' saves are still in your savesfolder (users/my documents/telltale/The Walking dead).
2. Take a backup of this folder.
3. Locate the savefile you want to 'unf**k'. Do this by checking the time of creation. The order the names of the savefiles suggest are not always correct. Take care to at least backup this save. Then delete the whole The walking Dead folder. The game will create a new, empty one if you start it.
4. Start the game and play long enough to have at least one savefile created. Playing until you wake up after the car crash should do.
5. Close the game and download SKTimeStamp (http://code.google.com/p/stexbar/downloads/list). Install the program.
6. Now locate your NEW savefile. Again, check the creation time. DO NOT think the higher the number in the name, the newer the file is. Right click it and select properties. Select the tab Timestamps. Now do the same with the old savefile that you wish to reinstate. Now change the three timestamps of your old savefile to the exact same values as your new savefile. Click 'apply'
7. Now name your old savefile exactly as the new one. (i.e. Save_2, if your new savefile was named Save_2). Delete your new savefile and replace it with your old, now named exactly the same, savefile.
8. start the game and get Lee killed.

Edit: It seems the situation is slightly different when this happens across different episodes. Some fine sleuthing from McHitman47 later in this thread delivered the solution:

SiezeMore and HitMan47 are gods. I love them.

This is so far the only post I found about how to fix the damn thing that was caused for me by a crash, and to get back my saves if prefs.prop gets corrupted and you don't have any previous version of it...

BUT :
I usually find myself as a grown adult not prone to yell for anything annoying on forums, but you guys from TellTale should definitely question your view of customer service :

1 - Come on...! No way to change keyboard mapping on a PC in 2012??? Seriously? I've now played for 15 hours and still find myself striking "q" instead of "a" because you guys couldn't figure out a proper way to include a "ChangeKeyboardLayout" routine in your framework for stupid europeans like me... But hey, your story is greatly written (if your code is not...) so I felt like I won't complain...

2 - But yesterday, a Crash happened, after 15h of game done, "prefs.prop" file was corrupted, and what can I find on your Forums from you guys from TellTale? A copy/paste answer explaining that there is nothing to do? Come on...

3 - Worse : I eventully finds out that a solution exists to get things done and you guys couldn't figure out a way to stick it on your forum first page or to spread this working solution, or to give people a substitute to get saves reintegrated?

To me this looks like you are not really competent into software development. Nothing bad here, it happens, actually you made a funny game, people could excuse this.
But having people complaining about loosing their progress, while you were selling thousand of copies of every episodes during 8 months and not doing anything or hiring anybody competent to get things done could be interpreted like some kind of a beginning of a slight sign of disrespect.
Maybe you don't care about PC geeks that are always complaining about something, maybe you're right and should stick to selling billions of copy to IPad, Wii, PS3 users, but I'll keep a sour taste in my mouth after saying the word TellTale for the next few days...

Thanks for nothing really...

[Fistfulofmetal]

So I'm replaying the game today. I finish episode 3 and exit the game. I decide to reload it so I can verify it saved. I guess the game suddenly is syncing to the steam cloud? It didnt finish and errored at me. When I launch the game all my progress from today is gone. I'm back to where I was yesterday. Is there a way to force STEAM to sync the local save game files to the server?

[Pil]

Originally Posted by flirtatiousdisses

Hi, sorry I know I may sound really stupid but I'm definitely new to all this. And I am facing the same problem as you and it is so infuriating because I want to start playing the last episode of season 1!!!

Can I ask if I want to get back all 4 episodes? Do I just copy the LAST save from Episode 4 over the NEW save file you were talking about? How about the rest of the save files I made while playing this game?

You do not care : every save includes the previous ones incrementaly.
So if you take only the last one in your corrupted saves directory (last meaning time of creation, NOT file number), you'll get all your decisions from previous episodes working.

Just make sure to use the same episode as the one you were playing when your game did crash to create the new savegame, then replace it using Siezemore method.

And it works perfectly.
_________________________________

Ah: and I forgot :
Thanks a lot to Siezemore and Hitman47 to ensure the devs job.
Should their entire life and familiy other thousands of generations be blessed!

Actually I wrote a long message to explain why this behavior of the dev team could be seen as not respectful to us, but it seems like a bot was set-up to filter any "un-positive" message.
Which a great sign of respect too.

So I "love" you guys from the devs and CS services.
Have a nice sleep on your mastress full of dollars.

[tmaertzig]

When I delete the Documents\Walking Dead folder after backing up my saves on a flash drive, then I run the Walking Dead program, it automatic recreates all of my saves that I previously had and I still am stuck with the same issues I had before (no previous found saves when starting Ep3).

I couldn't find the saves under the steamapps folder in the Walking Dead files. So I'm stuck on Sizemore's fix. Any one have any ideas.

This is really annoying.

[DjNDB]

Originally Posted by tmaertzig

When I delete the Documents\Walking Dead folder after backing up my saves on a flash drive, then I run the Walking Dead program, it automatic recreates all of my saves that I previously had and I still am stuck with the same issues I had before (no previous found saves when starting Ep3).

After you deleted your savegames, they are restored from the steam cloud the next time you start TWD.

If you want to manipulate the savegames manually, you should disable steam cloud for TWD (In Steam, right click TWD and select "properties". Open the tab "updates" and remove the checkbox from "Enable Steam cloud synchronization for TWD").
Now you can try restoring your prefs.prop to a previous version (right click, "properties", "restore previous version").
If you don't have that feature, or don't get a good result, you can try Siezemores workaround.

Once you have your latest savegame working, you should make a backup of your savegame folder, and try if everything still works after reenabling steam cloud.

[tmaertzig]

Disable steam cloud (thanks!).

Tried Sizemore's fix and it still didn't work. Deleted the TWD folder from Documents, started a new game from Ep2 since that was were my save was from. Played about 10 minutes to create some saves. Used the timestamp tool to change a save from near the end of Ep2 from the original playthrough to the timestamp of my latest save on the fix playthrough. Overwrote the fix playthrough save with the file from the original and restarted TWD. Game picked up with my save (near the end of Ep2) so I played the rest out. Ep2 finished, let the credits run. Went back to main menu. Click play and it went to Ep3 and once again asked me to randomly generate choices.

Now what the hell do I do?

[DjNDB]

Originally Posted by tmaertzig

Now what the hell do I do?

It's possible that your issue is caused by having multiple prefs.prop files, which sometimes happens for unknown reasons.
There should be only one prefs.prop, and that's in the savegame folder.

Please check if there are additional prefs.prop files in the install folder (e.g. \Steam\SteamApps\common\the walking dead) or it's subfolders.
If so, make a backup copy of the prefs.prop and delete it from the install folder.
If that doesn't help, make a backup copy of the savegame folder's prefs.prop, and then try copying the install folder prefs.prop to the savegame folder.

[tmaertzig]

Originally Posted by DjNDB

It's possible that your issue is caused by having multiple prefs.prop files, which sometimes happens for unknown reasons.
There should be only one prefs.prop, and that's in the savegame folder.

Please check if there are additional prefs.prop files in the install folder (e.g. \Steam\SteamApps\common\the walking dead) or it's subfolders.
If so, make a backup copy of the prefs.prop and delete it from the install folder.
If that doesn't help, make a backup copy of the savegame folder's prefs.prop, and then try copying the install folder prefs.prop to the savegame folder.

Not sure if you work for TT, or are just a good soul, but I appreciate you trying to help.

Only have one prefs.prop file (in the savefile area), nothing in the steam folders. I had already checked this and just rechecked again. So that won't help.

I also tried the restore previous version of the pref.prop previously, but it took me so far back to near the beginning of the game, that it didn't help.

I tried to rewind the end of Ep2 and replay it, that didn't help either.

Any other thoughts? Tell me I'm not screwed. I can't believe TT has not put something out to fix this game. The whole game is based around carrying over choices to each Ep. What the hell!

[DjNDB]

Originally Posted by tmaertzig

Not sure if you work for TT, or are just a good soul, but I appreciate you trying to help.
[...]
Any other thoughts? Tell me I'm not screwed. I can't believe TT has not put something out to fix this game. The whole game is based around carrying over choices to each Ep. What the hell!

I am a voluntary community moderator, a forum member with additional privileges to keep this place running peacefully. I have a computer science background, and often use it to help others.

I am not sure why you still can't carry over your decisions.

At the moment i have one last idea.
Can you please check if any of the folders below exist, by copying each line into the windows explorers address bar individually?
If a folder exists, it will show it's contents. Otherwise you will see an error message.

%PUBLIC%\Documents\Telltale Games\GameData

%PUBLIC%\Documents\Telltale Games\The Walking Dead

%USERPROFILE%\Documents\Telltale Games\GameData

Please tell me the results for each folder.