The Walking Dead Law and Order Legacies Jurassic Park Back to the future: The Game Puzzle Agent Sam & Max Tales of Monkey Island Wallace & Gromit's Grand Adventures More Telltale Games
Forgot your password?
No worries, we can help!

The Walking Dead

Go Back   Telltale Games Forums > Telltale Games Support > Game Support - General > The Walking Dead > iOS Support

iOS Support If you have not found the answer to your question on the forums, please email Telltale Support for further assistance: support@telltalegames.com Thank You! ~Telltale Support Team

Reply
 
Thread Tools Search this Thread
Old 11/13/2012, 08:27 am   #1
Odin111
Junior Member
 
Join Date: Nov 2012
Posts: 1
Default Sam & Max Episode 1: The Penal Zone for iPad

On ipad 2 with newest OS icl Updates the app freezes and then abends.
Odin111 is offline   Reply With Quote
Old 11/13/2012, 01:13 pm   #2
MattP  Telltale Team
Telltale Team
 
MattP's Avatar
 
Join Date: Jun 2011
Location: Bay Area, CA
Posts: 908
Default

Can you please clarify the issue you are experiencing? Is the app crashing to the home screen? Does it load to the main menu beforehand or crash immediately on boot? Any details you can give will help.
MattP is offline   Reply With Quote
Old 12/19/2012, 03:25 am   #3
Soleildan
Junior Member
 
Join Date: Dec 2012
Posts: 1
Bright Side of the Moon Sam & Max The penal zone crashes

I have a lot of problems with this application. The game crashes often and I have to restart a new game. (Also the sound is cutting - no sound for a few seconds - even if no other apps running). After multiple retries I got to the point that the generic is starting (after using the bazooka) but freezes again allways at the same place: a phone appears with the name of "Choreography by Denis lenart". I have a Ipad4 with 64 Gb. For the moment the game is unusable. How do I get a refund???
Soleildan is offline   Reply With Quote
Old 12/19/2012, 08:46 am   #4
lfrohling
Junior Member
 
Join Date: Jun 2011
Posts: 2
Default I also have problems

Great game but it has some bugs. I got to the bit with the cards toy, phoned to the moles equipment, and then got stuck. I can't remember what I did but the game crashed. No problems there but a restart also crashed. Still no problems- I closed the app from memory and restarted and it reset to me looking over the monkeys steering wheel with me being able to control Sam again but this time I couldn't actually move him. It had reset to before Max got the cards toy but I can't move Sam so I can't advance. Please fix this bug. Meanwhile I'll delete the app and redownload from my computer (biiiig file)
lfrohling is offline   Reply With Quote
Old 12/19/2012, 08:48 am   #5
lfrohling
Junior Member
 
Join Date: Jun 2011
Posts: 2
Default It crashed when I rhinoplasted the thing on the back wall

I remembered when it crashed now
lfrohling is offline   Reply With Quote
Old 12/20/2012, 06:23 pm   #6
Urban hitman
Junior Member
 
Join Date: Dec 2012
Posts: 1
Default Location it crashes

Well, I tried multiple options, including closing all other open apps, re installing app, and so on, and I too have the same problem. I have this game downloaded on IPad2 and still the problem exists. Then players get to the part in the opening scene, where max turns into a bazooka, the game freezes, some time with a scrambled image, some times not, and then closes the app all together, returning the user to the device home screen. I've tried multiple times to see if this was just a rare glitch, but sadly no. This problem happens every time the program runs. Hopefully you folks at tall tale games can nip this one in the butt. I'm rather disappointed this problem exist, considering I have no issues with any of the other sam & max games, or monkey island games, or the walking dead games either. Just that one app. Please correct this ASAP!!!!!!!!!!!
Urban hitman is offline   Reply With Quote
Old 01/05/2013, 08:48 am   #7
Quixotic
Junior Member
 
Join Date: Jan 2013
Posts: 1
Default

As everyone else has mentioned , the game crashes way too much. It freezes and then quits and returns me to the iPad homescreen. With restarting, saving, quitting other programs, reinstalling, I have been able to get to a point where I need to give something to Harry Moleman at Bosco Labs. I see the animation, Harry walks away, and the game freezes and quits. I can't progress past this point no matter what I try.
Quixotic is offline   Reply With Quote
Old 01/05/2013, 09:17 am   #8
ryannumber1gamer
The Number 1 Gamer.
 
ryannumber1gamer's Avatar
 
Join Date: Feb 2011
Posts: 1,864
Default

I'm getting these issues, Game ether freezes when Max uses a toy to turn into the bazooka or during the part where he turns into a plant. I also have to keep starting a new game because if i load a game after the game freezes then i can't move Sam. There is also sound issues which are in this and Wallace and Gromit where the sound keeps skipping and sounding horrible. It was worst in W&G because during the parts where Wallace is using his machine to find out who the person who hit Duncan is and when Gromit gives him the 3 things he needs. I already made a thread about the problems i've had in both episodes but didn't get a reply yet. I'm hoping i get a reply in the thread soon.
__________________
Somewhere deep in the Caribbean...
Sam:Hey little buddy where did you get this ship?
Max:I got it off some guy waving his arms around
Sam:Then who is that guy over there?
Max:I don't know Sam but should we make him walk the deck?
Sam:Can't think of a reason not too.

Games I'm Playing:,Playstation All-Stars Battle Royale,Assassin's Creed Revelations,Assassin's Creed 3,Assassin's Creed 3 Liberation,Lego Batman 2,Dead rising 2,BTTF The Game,Sly Cooper Thieves in Time.
ryannumber1gamer is offline   Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -8. The time now is 04:35 pm.


Powered by vBulletin® Version 3.8.2
Copyright ©2000 - 2013, Jelsoft Enterprises Ltd.
Telltale Games - © 2013 Telltale, Incorporated. All rights reserved.
Home  |   Store  |   Blogs  |   Forums  |   Product Support  |   Corporate Info  |   Press Releases  |   Jobs  |   Terms of Use  |   Privacy Policy