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Old 10/10/2012, 11:45 am   #1
KaosKitten
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Default [TWD] Game crashes when made full screen

I'm running win 7 and have the latest drivers-ect.
The game has run fine in the past but the update for epi 4 screwed something up.
Right after the update, I tried to start and it gave me some nonsense about it already running and crashed. I tried again and the game started in windowed mode. I then tried to make it full screen and....crash.
I've restarted the game and reinstalled it but it's still happening
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Old 10/10/2012, 02:44 pm   #2
DjNDB  Community Moderator
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That doesn't sound good. It seems like your prefs.prop was corrupted, which is also responsible for your save games being lost.
You can try navigating to
%USERPROFILE%\Documents\Telltale Games\The Walking Dead
and right clicking the prefs.prop, selecting settings, and restoring a previous version.

If that doesn't work, and you can give up your savegames, you can try deleting/moving the entire folder.
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Old 10/10/2012, 05:41 pm   #3
KaosKitten
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No previous versions are available.
Thank you though. I'd rather not start over so I'll wait a bit more before I do that
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Old 10/10/2012, 06:25 pm   #4
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Good luck. I have the same issue and have found the support to be severely lacking. I feel like I just threw my money away.
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Old 10/10/2012, 07:57 pm   #5
gmvolpi
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I am experiencing exactly the same issue , with a Mac. When on full screen, the game crashes (only an enormous graphic glitch appears). Is there any way to restore the default graphic settings without , uh...opening the game?

Last edited by gmvolpi; 10/10/2012 at 08:11 pm.
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Old 10/11/2012, 03:34 am   #6
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Quote:
Originally Posted by gmvolpi View Post
I am experiencing exactly the same issue , with a Mac. When on full screen, the game crashes (only an enormous graphic glitch appears). Is there any way to restore the default graphic settings without , uh...opening the game?
Yes, by deleting the prefs.prop from
~/Library/Application Support/Telltale Games/TheWalkingDead/
That will make your savegames unavailable too though. Make a backup of the folder first so you can undo it if you want.
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Old 10/11/2012, 03:45 pm   #7
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I'm hoping my error is caused by what everyone else seems to be having and we get a patch soon!
I'll be very upset if this game is permanently broken
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Old 12/28/2012, 02:46 pm   #8
General_Tso
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Default Found a fix

Found a fix for the full screen crash (for Win XP) that I haven't seen posted. For me the game starts in windowed mode but as soon as selecting full screen the game crashes. My desktop color quality was set to 16-bit. After changing to 32-bit the game had no problem going to full screen without crashing.

Last edited by General_Tso; 12/28/2012 at 02:50 pm. Reason: Add OS info
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