Telltale Games

modpower · 11/08/2012, 04:27 am

hello
I don't know if anyone report this problem but my any my friend had the same problem

I bought the episodes pack but its immediately crash. now when I try to load the game app its give me the black screen then crash. I cannot load the game again

I reinstall serval times no good.
restore my backup no use

when I restore as new iPhone then download it. its work fine
I am guessing the hiding files 4 the game is infected. but I don't want to lose my information by not loading my old data

please help I been working on it 4 2 days

modpower · 11/08/2012, 05:26 am

will guys I found the solution my self

I just simply change the iphone sitting to "region format: United States"

I guess not working with my country format

*DjNDB* · 11/08/2012, 05:35 am

Nice find. What region format setting didn't work?

Step forward · 11/08/2012, 07:51 pm

Quote:

Originally Posted by modpower

will guys I found the solution my self

I just simply change the iphone sitting to "region format: United States"

I guess not working with my country format

Thank you so much. Now my problem is solved

Ditte27 · 12/28/2012, 07:48 am

I have the same problem, but changing region format doesn't work for me.

Salama-Q · 12/29/2012, 06:04 am

Hello everyone
my name is Salama, I am from Saudi Arabia
English is not my native language so excuse my weak language

I bought this game before 4 weeks
and from that time I couldn't play it
some time it crash to the main screen
and other time just show me coming soon!

so the solution is to change " Region Format " to United States
as the picture below

and it should work .

*DjNDB* · 12/29/2012, 07:12 am

Thanks for sharing, Salama-Q. I merged your thread with an existing one about the same issue.

Ditte27 · 01/10/2013, 10:51 pm

There has still been no answer to my problem. Mod, could you please find a solution for this? It is not acceptible that I pay for a game, then can't play it.

*DjNDB* · 01/10/2013, 11:27 pm

My ability to do iOS support is very limited. I suggest you write to support@telltalegames.com

mannoza · 01/27/2013, 06:15 am

This method does not work for me as well. I wrote to support@telltalegames.com. Will wait for their response.

11/08/2012, 04:27 am	#1
modpower Junior Member Join Date: Nov 2012 Posts: 2	"Wrong" Region Format lets TWD Crash hello I don't know if anyone report this problem but my any my friend had the same problem I bought the episodes pack but its immediately crash. now when I try to load the game app its give me the black screen then crash. I cannot load the game again I reinstall serval times no good. restore my backup no use when I restore as new iPhone then download it. its work fine I am guessing the hiding files 4 the game is infected. but I don't want to lose my information by not loading my old data please help I been working on it 4 2 days

11/08/2012, 05:35 am	#3
DjNDB Community Moderator Join Date: Jan 2007 Location: Germany Posts: 4,745	Nice find. What region format setting didn't work? __________________ I am a Community Moderator, and I am here to keep the Forum a fun place for everyone. My posts represent my personal opinion. I am a volunteer, not a TTG employee.

12/29/2012, 06:04 am	#6
Salama-Q Junior Member Join Date: Dec 2012 Posts: 1	Finally The Solution for TWD Crashing and coming soon problem Hello everyone my name is Salama, I am from Saudi Arabia English is not my native language so excuse my weak language I bought this game before 4 weeks and from that time I couldn't play it some time it crash to the main screen and other time just show me coming soon! so the solution is to change " Region Format " to United States as the picture below and it should work .

12/29/2012, 07:12 am	#7
DjNDB Community Moderator Join Date: Jan 2007 Location: Germany Posts: 4,745	Thanks for sharing, Salama-Q. I merged your thread with an existing one about the same issue. __________________ I am a Community Moderator, and I am here to keep the Forum a fun place for everyone. My posts represent my personal opinion. I am a volunteer, not a TTG employee.

01/10/2013, 10:51 pm	#8
Ditte27 Junior Member Join Date: Dec 2012 Posts: 2	Need solution There has still been no answer to my problem. Mod, could you please find a solution for this? It is not acceptible that I pay for a game, then can't play it.

11/08/2012, 05:26 am	#2
modpower Junior Member Join Date: Nov 2012 Posts: 2	will guys I found the solution my self I just simply change the iphone sitting to "region format: United States" I guess not working with my country format

12/28/2012, 07:48 am	#5
Ditte27 Junior Member Join Date: Dec 2012 Posts: 2	I have the same problem, but changing region format doesn't work for me.

01/10/2013, 11:27 pm	#9
DjNDB Community Moderator Join Date: Jan 2007 Location: Germany Posts: 4,745	My ability to do iOS support is very limited. I suggest you write to support@telltalegames.com __________________ I am a Community Moderator, and I am here to keep the Forum a fun place for everyone. My posts represent my personal opinion. I am a volunteer, not a TTG employee.

01/27/2013, 06:15 am	#10
mannoza Junior Member Join Date: Jan 2013 Posts: 3	This method does not work for me as well. I wrote to support@telltalegames.com. Will wait for their response.

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