Telltale Games

paul7508 · 12/30/2012, 09:35 pm

I downloaded "The Walking Dead" episode from iTunes for my iPhone for free and completed episode 1...

...I then went ahead and purchased episodes 2-5 for $15.99 through the game which wasnt a problem, nor was it a problem for TellTale Games to charge me the $15.99 on my credit card (without a purchasing number)...

...The only problem is that episode 2 wouldnt download, made it to 90% then failed... and upon doing this, it chewed up 75% of my monthly download for my iPhone so now i cant download anything else if i want to use the intenet on a light ubasis for the next 3 weeks (thanks TellTale for nothing!!!)

You guys need to make the downloads for episode 2-5 available on itunes! Either that or refund me and everyone else in the same position their money back.

If I dont hear anything positive within the next 2 working days back from Telltale Games, ill be contacting my credit card company to chase you guys up to have the money refunded!!!...this is a class of fraud!

SO TELLTALE:~

1/- Make Episodes 2-5 downloadable on iTunes (free for those who have already purchased it but not recieved their paid goods)

2/- If you cant do that then... REFUND YOUR CUSTOMERS BACK THEIR BLOODY MONEY!

From,

A Rather Pissed Off Customer!

paul7508 · 12/30/2012, 09:38 pm

If your in the same position as me and are pissed off about this, write a comment and help take action in that TellTale Games will refund our money back or fix the problem they created!

Hazie123 · 12/31/2012, 08:23 am

Hi have had same prob on the ipad. Eventually after about a million tries and by staying constantly connected to a web page and doing the download late night it worked. Game is amazing but very frustrated at the hassle in downloading.

I read that the iPhone issue may be linked to the device overheating so try taking off any cover and putting it somewhere cold like window sill. It might help the download process is so slow the phone could be getting too warm.

Good luck x

marktwothousand · 02/18/2013, 01:51 pm

Guys,

I had the same problem, and it chewed through so much data, that I went over my data plan to the tune of over $150 in overage fees. I am not even sure what to do at this point. See my post here:

http://www.telltalegames.com/forums/...ad.php?t=44283

m1nny29 · 02/27/2013, 06:50 am

I have this problem n when I contact them they won't respond I want my money back

ldbusch1 · 03/02/2013, 02:28 pm

I too was unable to download games 2-5 but contacted Apple who is aware of the problem and had my money back in 48 hours

Skullzy · 03/06/2013, 08:53 am

Problem has been going on for a long time. I was finally able to fully download all episodes. Contacted TT in the past and only got a cut and paste generic answer. Good luck getting your money back, just don't count on it.

12/30/2012, 09:35 pm	#1
paul7508 Junior Member Join Date: Dec 2012 Posts: 3	Not happy telleale games !!!! I downloaded "The Walking Dead" episode from iTunes for my iPhone for free and completed episode 1... ...I then went ahead and purchased episodes 2-5 for $15.99 through the game which wasnt a problem, nor was it a problem for TellTale Games to charge me the $15.99 on my credit card (without a purchasing number)... ...The only problem is that episode 2 wouldnt download, made it to 90% then failed... and upon doing this, it chewed up 75% of my monthly download for my iPhone so now i cant download anything else if i want to use the intenet on a light ubasis for the next 3 weeks (thanks TellTale for nothing!!!) You guys need to make the downloads for episode 2-5 available on itunes! Either that or refund me and everyone else in the same position their money back. If I dont hear anything positive within the next 2 working days back from Telltale Games, ill be contacting my credit card company to chase you guys up to have the money refunded!!!...this is a class of fraud! SO TELLTALE:~ 1/- Make Episodes 2-5 downloadable on iTunes (free for those who have already purchased it but not recieved their paid goods) 2/- If you cant do that then... REFUND YOUR CUSTOMERS BACK THEIR BLOODY MONEY! From, A Rather Pissed Off Customer!

03/02/2013, 02:28 pm	#6
ldbusch1 Junior Member Join Date: Feb 2013 Posts: 1	It happened tome too I too was unable to download games 2-5 but contacted Apple who is aware of the problem and had my money back in 48 hours

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12/30/2012, 09:38 pm	#2
paul7508 Junior Member Join Date: Dec 2012 Posts: 3	If your in the same position as me and are pissed off about this, write a comment and help take action in that TellTale Games will refund our money back or fix the problem they created!

12/31/2012, 08:23 am	#3
Hazie123 Junior Member Join Date: Dec 2012 Posts: 9	Hi have had same prob on the ipad. Eventually after about a million tries and by staying constantly connected to a web page and doing the download late night it worked. Game is amazing but very frustrated at the hassle in downloading. I read that the iPhone issue may be linked to the device overheating so try taking off any cover and putting it somewhere cold like window sill. It might help the download process is so slow the phone could be getting too warm. Good luck x

02/18/2013, 01:51 pm	#4
marktwothousand Junior Member Join Date: Feb 2013 Posts: 4	Guys, I had the same problem, and it chewed through so much data, that I went over my data plan to the tune of over $150 in overage fees. I am not even sure what to do at this point. See my post here: http://www.telltalegames.com/forums/...ad.php?t=44283

02/27/2013, 06:50 am	#5
m1nny29 Junior Member Join Date: Feb 2013 Posts: 1	I have this problem n when I contact them they won't respond I want my money back

03/06/2013, 08:53 am	#7
Skullzy Junior Member Join Date: Oct 2012 Posts: 17	Problem has been going on for a long time. I was finally able to fully download all episodes. Contacted TT in the past and only got a cut and paste generic answer. Good luck getting your money back, just don't count on it.