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iOS Support If you have not found the answer to your question on the forums, please email Telltale Support for further assistance: support@telltalegames.com Thank You! ~Telltale Support Team

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Old 01/02/2013, 06:57 pm   #1
NerdyPikachu
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Default The Walking Dead - Episode 2 Not Downloading

Hi! So for Christmas, my parents got me an iPhone 5. Later on I installed TWD game. I played through EP1, beat it, and all that jazz. I bought EP2 and the purchase was successful. I pressed 'Get' and it started to download. I left my phone alone so it could download. I checked back within 30 minutes, because I thought it had at least started to download, but no. It was still at 0%. The screen seemed frozen. I couldn't press anything, but sound was playing. I tried to turn off my phone, turn it on back, and try it again, but the same thing happened! I searched through the forums, and I could see other people were having similar problems. I even tried going to my friends house and tried to download it there. Same scenario. Please help! This game is awesome! REPLY! Thanks.
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Old 01/02/2013, 07:19 pm   #2
franzman
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Try this. It worked for my iPad.

http://www.telltalegames.com/forums/...ad.php?t=42818
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Old 01/20/2013, 06:43 pm   #3
Rixxa
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Purchased episode 2 can't download, on my ipad 2? keep on hanging up and freezes at 99% download! Tried for the nth time. Always the same. Been 3 days. im gonna look into your link - franzman.. Thanks.

Kinda complicated for a non techy person? can somebody provide a much easier walk through, if there is one? Pleasse..thank you.

Last edited by Rixxa; 01/20/2013 at 06:53 pm.
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Old 01/21/2013, 08:18 pm   #4
franzman
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Quote:
Originally Posted by Rixxa View Post
Purchased episode 2 can't download, on my ipad 2? keep on hanging up and freezes at 99% download! Tried for the nth time. Always the same. Been 3 days. im gonna look into your link - franzman.. Thanks.

Kinda complicated for a non techy person? can somebody provide a much easier walk through, if there is one? Pleasse..thank you.
Telltale doesn't have a fix for the iPad & iPhone yet. Just follow the recommended solution. Make sure you connect your iPad to your PC or Mac with the iPad USB.

You need to download the iExplorer, Python version 2.7.3, and the iOS downloader3. The iOS downloader 3 file is in the sticky thread.

http://www.macroplant.com/iexplorer/
http://www.python.org/download/releases/2.7.3/

I'm a non-tech savvy person, too. I wish I could help you more, but you can try posting on the sticky thread for help.

Last edited by franzman; 01/21/2013 at 08:19 pm. Reason: forgot something
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Old 04/07/2013, 09:47 am   #5
Yorulmaz
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i got the same problem on ipad 2 i pressed ur link to check but i got this error

Yorulmaz, you do not have permission to access this page. This could be due to one of several reasons:
1.Your user account may not have sufficient privileges to access this page. Are you trying to edit someone else's post, access administrative features or some other privileged system?
2.If you are trying to post, the administrator may have disabled your account, or it may be awaiting activation.

what does that mean?
ty
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Old 04/08/2013, 02:48 pm   #6
Propain12
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I am using IPAD 4. Purchased episodes 2-5 tried all suggestions. Still says coming soon. I hope TTG gets this fixed soon. I bet they would have it fixed is my bank account would have posted Funds, Coming Soon!!
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Old 04/10/2013, 08:59 pm   #7
oneandone
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thanks
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Old 04/10/2013, 09:04 pm   #8
oneandone
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oh i cant download the 4or5
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Old 04/12/2013, 08:57 pm   #9
BigGoomba
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Default Been trying for 3 days

Been trying to download episode 2 for a couple of days now with no luck. I guess you can count me in with the ticked off crowd. This is lame, no reason for the silly thing to take this long to download and hey here is a clue, join the rest of the thinking developer world and CACHE WHAT IS ALREADY DOWNLOADED. I have downloaded the same fricken 50% 10 times or more
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Old 04/13/2013, 07:45 pm   #10
BigGoomba
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Default Finally

Waited till midnight mst, turned my phone to airplane mode, turned wi-fi on and only then was I able to get the episodes download. My above comment about caching what is downloaded and then resume the download if it fails. It's not that hard to do.
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Old 04/14/2013, 04:50 pm   #11
ZombieDaddy
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Default My Review, hope they listen

""I like the story & the game is great, but I have been trying to load ep. 3 since lunch time. I just quit at 8:30 pm, because I was tired of charging my phone. I tried to download on my wifi connection & the same crap. WTF!?!?

It would be nice to know the file sizes of each episode. Another good update should include pausing the game & having it play from where you left off and not from the beginning of the scene.

I purchased all the ep.'s at once & it would be nice to play them, at some point."

That's my review. I hope someone takes notice. I really like this game, but if this episode doesn't download, I'm going to get my money back.
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Old 04/14/2013, 05:43 pm   #12
ZombieDaddy
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Default This tip worked for me, but...

Quote:
Originally Posted by BigGoomba View Post
Waited till midnight mst, turned my phone to airplane mode, turned wi-fi on and only then was I able to get the episodes download. My above comment about caching what is downloaded and then resume the download if it fails. It's not that hard to do.
It worked for me, but it shouldn't have to come down to "figuring it out," it should just work.
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