TWD: Stuttering/lag (Disc version)

[Cli4d]

Originally Posted by Endo

Registered to say I'm getting the same thing also. I've only played episode 1 but the constant pauses were almost game breaking. Especially the part where Lee has to choose between either Carly or... that other dude... (forget the name) at the pharmacy. The game would freeze frame and when the game jerked back into action again I would either have a split second to decide or sometimes it would unfreeze right into a restart screen thinking I didn't make a choice.

And during the last scene of episode one, almost all the voices were out of sync. Someone would hold a conversation with Lee during a freeze frame then unfreeze and skip to the character mouthing everything in silence.

I made an account on these forums for this exact reason. I got the gamestop collector's edition for christmas, which includes the disc based game. Plus everything you listed above I had the exact some problem with. I though Clementine was going to die when the game freeze framed for a good 10 seconds as a walker (or in this case, crawler) went for her in the pharmacy. Not to mention I didn't even get a chance to answer whatever it was she said in the final scene. Usually it would wait and load whatever the options were within the framerate issues, but not in that instance.

I wanted this game, because I've heard great things, but now I'm also wonder whether or not I should continue onto episode 2 or wait for a possible fix/patch to come out.

EDIT: PS3 is 120g slim, but not the newest slim. It was sent to me by Sony after my original 60g fat ps3 had the yellow light.

[Teege]

Originally Posted by skyrend

Hey, I'm wondering if you had the same lag with the downloaded psn version as with the disc version. If not, seems like an option to install the game would solve a lot of these issues.

A few issues sure but nothing as game breakingly frustraing as the disc version. Nothing that rendered the game unplayable.

[Teege]

I agree an install option would probably fix most everything though i doubt its as simple as that.

[Kaminari]

Originally Posted by fryods

I'm curious if the 360 version has similar issues? I have a 360, PS3, and gaming PC, and somehow picked the wrong version of this game apparently.

http://www.telltalegames.com/forums/...ad.php?t=42138

Both the 360 and PC versions have their share of stuttering issues. I was offered the game on Steam and got similar hicups during quick time events.

I also bought the PSN version yesterday and met the same problems during episode 1. I even had one "game over" because the screen froze for a full second while I was trying to move the reticle on my target during a QTE (parking lot sequence).

FYI: the PS3 safe mode is *not* recommended to fix game issues, it is only meant to repair the OS in the event it becomes corrupted.

[cemelc]

I have heavy shuttering on my ps3 (original 60 gb)

Tried the first 2 episodes, by the end of the second one when it was raining the game shuttered real bad, same with episode one by the end.

When is a patch coming out.... or to the very least let us install the game or dowbload it.


Thanks

[cemelc]

Any news on patch for the ps3 retail version? Are people working on it? Pls dont leave legit customers hanging

As i told in my previous post i have a 60gb fat ps3... heavy shuttering on episode 1 and 2, lip sync is off and audio and movement from characters are off too

Pls help

[cemelc]

Hello? Any help? Anyone?

[cemelc]

Is this forum working? Is the thread closed? How do I contanct tell tale games?

[cemelc]

5 days in the forums asking for an answer and nothing... come on ppl get your act together i need help here the game gitches hard at least a: "were working on it" could help.

terrible customer service

[bolder1986]

ok,

I have now restored my ps3 to try and play this game- losing all of my game data- it is still completly unplayable. It is therefore not fit for purpose in my opinion- if a patch is not released or if means of downloading a copy for free are not made available I shall be requiring a refund. This product should not have been released in the state it is in. Please reply- or at least give me telltales customer service number

[uriel_septim]

I have a 320GB PS3 slim NTSC version, recently purchased the disc base "The Walking Dead"
I have about 100GB of free space. The game plays fine till you get to the end of episode one. Then the audio/video doesnt sync up. The audio will be way ahead of a serious video lag. So bad that you have about 2 seconds to make a choice when the video catches up. At the end of episode 3, it gets really bad when the zombie horde gets on screen, its so choppy and the animations are so broken up that you cant really tell whats actually going on. From what I have read on various forums, this is effecting the PS3 and Xbox 360 versions across the board. This is my first telltale purchase and I'm a little concerned about purchasing any further telltale games. What I have played of the game with out problems I have loved so far.

[cemelc]

Same here why would a buy a season 2 if i can't even finish season one come ppl get your act together, or at least give us a press release that youre working on it.

[sssetz]

I just made an account on these forums to post on this topic. I just read on Polygon.com that TellTale is giving out XBL codes for people who purchased the disc based version. I thought maybe I was the only one experiencing the problems with lag and loading but when I saw that article I figured I wasn't. I mean after all this game has been getting SO MUCH praise and I couldnt wait to play it. I know it has to be able to load multiple scenarios at once but a GOTY contender CANNOT be as laggy as mine is. I am loving the game so far but episodes 2&3 especially are PLAGUED with SLOW LOADS and LAG. Its virtually unplayable and I am stopping until something is fixed or TellTale gives me a PSN code. Will that even fix it? This game is amazing and intense so far and I am loving it but the problems, unless fixed, have made me regret buying it.

[sssetz]

TellTale giving Xbox owners a solution to Walking Dead Disc Lag?!?

http://www.joystiq.com/2013/01/10/wa...-disc-version/

What about us PS3 users?!?

[cemelc]

Indeed what about us ps3 owners.

how come i been here for 10 days and i cant even contact a spoke person. Who run this? Customer services are hands down one of the worst ive seen.

i need my game fixed, a replament or a refund please

[ncneal]

I'm starting to wonder if this game was even tested on a PS3 before they put it into production or was the before Christmas release more important than potentially selling a pile of junk. Thank god I rented this from red box with a free promo code. I'm sure red box will have to deal with this mess as well. Hopefully red box pulls it and somehow creates a mess for telltale to teach these people not to hire amateur design developers and then use their customers for user acceptance testing. What a joke. The little consumer may not be able to fight back, but a big corporation like red box will surely be able to stick it to you guys real good. And answer your customers on this post for crying out loud, have some integrity when you fudge up. Telltale signs of mediocrity...

[Faab]

Same thing for me.
here's my experience. I hope it can help to patch the game quickly.

- I played psn version of episode 1: no problem
- i bought the disc version, keep the save file from the psn episode 1, delete the episode 1 psn game
- then i played episode 2 disc version. lots of lags, sounds & videos..
not very playable.

ps3 slim 300 gb
160 gb free!
sytem version 4.31

also I'm worried to see you don't post a message to keep people informed.
I don't play the game for now..I wait to know about a patch or at least a free psn correct version to continue the experience.
so please keep us, your customers informed as soon as possible.

[ZombieEpidemic]

So I just signed up here to join the ranks of the others who bought the retail disc for ps3 and now cannot get through the end of episode 1 and most of episode 2 due to horrific lag issues.

PS3 Slim / 120gb (only 20 gb used) / unmodded / all console updates completed
No save file issue in the first 2 episodes for me but the same freezing and lag others here are describing. I had to stop playing as it was freezing everything on screen for a good while and eventually catching up but then not giving enough time to select my choices. I have not played further than midway through chapter 2 due to this issue so i do not have feedback for those yet.

Please let us know what we can do to address this issue as i very much would like to play this game i spent money on. Thank you in advance for your prompt response.

[InF4mouS]

Same problem here,
Slim - 320gb
everything updated

Random stuttering....

Waiting for a fix to continue playing, finished just the first act, missed some conversations because of the random "lag bug"

[BigAl6ft6]

Yes, I got the disc version, yes the lag at the end of Ep. 1 was terrible and the start of ep. 2 was not much better. And there was still lag throughout the game, as with the end of Ep. 3 HOWEVER (and maybe this is just me being wishful and projecting) I did manage to remedy the lag a bit. It certainly wasn't as bad as it was before I did it, so it's something.

There is a setting in the PS3 when you hold down the power button a few times that will eventually send you to a menu where you can "ps3 restore database". NOT "restore PS3" because that will wipe out everything. But "restore database" takes out any corrupted files and, yes, the game does play better. There's still lag, but better. At least for me. And I have an old, old 80 gig model.

Here, this guy explains it better than me. Remember "ps3 restore database". Doesn't wipe your PS3, makes it better.

http://community.us.playstation.com/.../td-p/37322987

For those that don't know, the PS3 has an operating system capable of restoring damage to the hard drive's file system/database - these can get damaged when the PS3 is shut off completely (pulled the plug while playing/power outage), when a game crashes (RDR, Skyrim, GT5, PSHome, etc), or when the system hangs when trying to do something and you soft reset. (stuck in the PS3's underwhelming web browser, etc). In addition, if you install and delete many games, applications (Netflix, Hulu, PlayMemories, Qriocity, etc), even videos and music this can also fragment your hard drive, thus slowing down your system.

By restoring, you can get your hard drive to start loading and playing games more smoothly, which results in less freezing, faster data retrieval (think defragging), and can also speed up the time it takes to sync trophies (yeah, if it's taking you more than 2 minutes to sync trophies your HDD is in need of this maintenance).

What to do:

1.) Turn off PS3 so the red light is on.

2.) Hold and keep holding the power button. The console will turn on, and eventually turn off again.

3.) Once off, with the red light on again, press and hold the power button. You will hear one beep, another single beep after that, and then two beeps in a row. After the two beeps, let go of the power button so it doesn't turn off again and you'll end up in the system recovery menu.

From here there are a few options. Now this is important, "DO NOT CLICK ON 'RESTORE PS3". That will wipe the hard drive clean. You don't want that.

What you want is the other two options:

A) "Restore PS3 Database" (this might take a little time be patient).

B) "Restore PS3 File System" (your bootup code, restoring is almost instant).

PLEASE NOTE:

These two options will not delete any content on your HDD, but it will nuke all your sent and received messages as well as music playlists you have, and if you edited track information on any mp3s, say you renamed them all to something less ambiguous than "track 01", the names and other altered data will revert. (seriously, get a keyboard) For any messages you want to save, I would suggest sending them to another account you have, then send them back later.

recovery_menu.jpg

Do this and you'll notice a significant improvement on your performance in proportion to how much you use the machine. Keep in mind that any hard drive intensive game like RDR, Skyrim, GT5, PSHome, PSN downloads, etc will make a mess of your hard drive over time, so restoring the database at least will tidy it up and reorganize files to faster access. If you have a 300gb hard drive and your drive is almost maxed out you're probably going to want to do this twice a month.