Telltale Games

Cainley · 12/24/2012, 10:58 am

I read through the threads and did all the reboots, uninstalled the software and installed it again.

I-Tunes recognized the purchase, receipt was received. So why does the software not change the status of "Coming Soon" to Download.

Well it looks like this is a normal problem. As this is the Telltal Games site I would expect a proper response given the number of posts. This is an observation not a complaint.

Please communicate to the group the status of this issue. Please consider this the companies formal request for resolution. The next Step are the BBB, Complaints to I-Tunes, Dispute to Visa and finally small claims court including filing fee and hourly effort at $85/hr. Last is a formal class action. What do you say you solve the problem or send me a check. I look for your email.

Cainley · 01/04/2013, 12:49 pm

Ok folks, Still not fix and out $15.00. No response in the forum other than others reporting the same problem.

Just filed issue with apple and gave a bad review. Suggest everyone hit the Apple site and mark this think up till the cow's come home.

Next stop. Bounce the payment off the credit card.

zenzenalakazam · 01/04/2013, 03:22 pm

Quote:

Originally Posted by Cainley

Ok folks, Still not fix and out $15.00. No response in the forum other than others reporting the same problem.

Just filed issue with apple and gave a bad review. Suggest everyone hit the Apple site and mark this think up till the cow's come home.

Next stop. Bounce the payment off the credit card.

Dear Cainley,

please go through this thread like i did and it helps.
http://www.telltalegames.com/forums/...ad.php?t=42818
Ali-R & DjNDB have been helpful.

imood · 01/05/2013, 04:16 am

I had this problem for a long time too. Did everything that you could do with your iDevices. But nothing. I gave up. I swear, I didn't do anything else. Once every few days, I'll open the game and check the download section. Voila! It's available for download.

Unless telltale fix their server or something... nothing you do. You can put claim with the apple support about getting your money back though. Several people here have gotten their money back from apple.

12/24/2012, 10:58 am	#1
Cainley Junior Member Join Date: Dec 2012 Posts: 3	Coming Soon..... I read through the threads and did all the reboots, uninstalled the software and installed it again. I-Tunes recognized the purchase, receipt was received. So why does the software not change the status of "Coming Soon" to Download. Well it looks like this is a normal problem. As this is the Telltal Games site I would expect a proper response given the number of posts. This is an observation not a complaint. Please communicate to the group the status of this issue. Please consider this the companies formal request for resolution. The next Step are the BBB, Complaints to I-Tunes, Dispute to Visa and finally small claims court including filing fee and hourly effort at $85/hr. Last is a formal class action. What do you say you solve the problem or send me a check. I look for your email.

01/04/2013, 12:49 pm	#2
Cainley Junior Member Join Date: Dec 2012 Posts: 3	Next Steps Ok folks, Still not fix and out $15.00. No response in the forum other than others reporting the same problem. Just filed issue with apple and gave a bad review. Suggest everyone hit the Apple site and mark this think up till the cow's come home. Next stop. Bounce the payment off the credit card.

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Patch Coming for Steam Episode 5 Coming Soon Issue?	brianbrightblade	PC/Mac Support	3	11/22/2012 09:26 pm
Installed 1, thinks 2 and 3 also installed, says 4 and 5 coming soon	Notsoswift	PC/Mac Support	0	11/21/2012 05:35 pm
TWD - can't access ep. 4 says coming soon on iOS 6.01	JTrentVines	iOS Support	1	11/09/2012 06:36 pm
[Jurassic Park quotes thread] Dodgson...	Magic Emperor	Forum Games	552	02/01/2012 06:55 pm
The Up Coming Movie Thread	doodo!	General Chat	51	03/25/2011 05:32 pm

01/05/2013, 04:16 am	#4
imood Junior Member Join Date: Nov 2012 Posts: 21	I had this problem for a long time too. Did everything that you could do with your iDevices. But nothing. I gave up. I swear, I didn't do anything else. Once every few days, I'll open the game and check the download section. Voila! It's available for download. Unless telltale fix their server or something... nothing you do. You can put claim with the apple support about getting your money back though. Several people here have gotten their money back from apple.