Telltale Games

musicallbear12 · 12/26/2012, 01:19 pm

Bought TWD for my little brother (and secretly myself) for Christmas. Brother has been playing for a day now and he completed Ep. 1 and the game will not allow him to advance to 2. I've noticed this is a common problem and I have yet to see anyone from TellTale address the issue. Is there a known workaround for this yet? Or can any of the mods/Devs tell me if a patch/solution is being worked on? This game has gotten so much praise and it is beyond disappointing that a game with such a glaring issue can be released and go unaddressed.

davieb1991 · 12/26/2012, 01:47 pm

Is it a problem with the saving system thats preventing you from advancing to the next episode?

musicallbear12 · 12/26/2012, 02:00 pm

I'm not quite sure. We've tried saving the game at the end of the episode, and saving another file in the second slot and just cycling through those saves to get it to work but it won't do anything. Just whenever we try and start Episode 2 it just starts back on episode 1.

davieb1991 · 12/26/2012, 02:16 pm

Ok that sounds like the save problem everyone has been having. The work around that I do is this:

copy your saved file from slot one, onto slot two. So you will end up with (for example) slot 1: episode 2
slot 2: episode 2

Pick either one of these save file and load it up. This will most likely send your file back to
episode 1. You will end up with this: slot 1: episode 1
slot 2: episode 2

Exit the game and go back to the save slots. Just re copy the episode 2 file back onto the slot 1 and repeat this until your file loads up in episode 2. This may take between 4-5 tries, but it works.

You will have to do this every time you want to load up your saved file

musicallbear12 · 12/26/2012, 02:28 pm

I was trying that, and it didn't seem to work. Although the issue may be it never got to episode 2. The file we had saved still said episode 1. I'll have to tinker with it and try again.

davieb1991 · 12/26/2012, 02:35 pm

It should work no matter what episode you are on. Maybe you need to try this way a few more times. Hope you find the solution for it.

musicallbear12 · 12/26/2012, 05:16 pm

Started a new game on my own profile, and it worked perfectly like it is supposed to! Going to have to tinker with my brothers saves and see if I can get them fixed as well. Hopefully this gets patched though soon, as it is a great frustration.

CrashBandicoot · 12/27/2012, 10:47 am

Quote:

Originally Posted by musicallbear12

Bought TWD for my little brother (and secretly myself) for Christmas. Brother has been playing for a day now and he completed Ep. 1 and the game will not allow him to advance to 2. I've noticed this is a common problem and I have yet to see anyone from TellTale address the issue. Is there a known workaround for this yet? Or can any of the mods/Devs tell me if a patch/solution is being worked on? This game has gotten so much praise and it is beyond disappointing that a game with such a glaring issue can be released and go unaddressed.

We have the same problem, the menu of all the episodes state as being "installed" but when you try to access play on any of them it immediately reverts back to episode 1

Neoisha · 12/27/2012, 12:37 pm

I had the same issue however upon turning on my xbox live I was able to instal a system update and since then everything has worked perfectly and progressed to other episodes and chapters.

CrashBandicoot · 12/28/2012, 07:31 am

I exchanged the disc yesterday and the same problem exists, cannot go past episode 2. This has got to be the most frustrating xmas gift yet. There has got to be an answer out there. what is it?

MiamiViceCity · 12/28/2012, 03:10 pm

Quote:

Originally Posted by CrashBandicoot

I exchanged the disc yesterday and the same problem exists, cannot go past episode 2. This has got to be the most frustrating xmas gift yet. There has got to be an answer out there. what is it?

It seems like the only answer is to return it for a refund or store credit, if at all possible.

I think that quickly turning around after the release date and returning the game for store credit was one of the smartest moves I made when it comes to videogames.

musicallbear12 · 12/28/2012, 09:09 pm

I still can't get the game to work properly on my brother's profile, meanwhile mine is working perfectly fine. The inconsistency is kind of baffling. I don't know if playing on a different profile fixes things or if I just got lucky though.

Jared776 · 12/28/2012, 11:58 pm

I think you got lucky. I have a friend who is the same way. He played start to finish, installing the episodes as they came out, with no problems. I, however, can't make it past episode 1 no matter what I do.
It is both extremely frustrating and extremely hard to understand!

Wisejord · 12/29/2012, 08:59 am

I'm using the xbla version and this happens...?? Im confused as to why it has not been fixed.

**MattP** · 01/03/2013, 09:10 am

If you have the retail disc version of the game and cannot load an episode other than episode 1, and are playing offline with an xbox live enabled profile, connecting to xbox live should resolve the issue. Unfortunately this is not the case when attempting to load a save from a later episode that reverts back to Episode 1. We are investigating both of these issues and hope to have a solution soon.

musicallbear12 · 01/03/2013, 05:16 pm

We were finally able to get to a place where LIVE was available and the issue does appear to be fixed. Sincerely hope it stays this way for good now.

Nightmare_vincent · 01/09/2013, 04:54 pm

Yeah it did let me play but as soon as I went home, (where there isnt xbox live service) it wont let you.
Any help?

patchesm27 · 03/07/2013, 05:24 am

I WAS going to play and download this game an episode at a time. I finished episode 1 and downloaded episode 2 but can not get episode 2 to play. I replayed, redownloaded, signed in and out of xbox live. If before the end of today I get help and am able to play episode 2 I will continue to download and play episodes. If I don't get help I'll just forget the whole damn thing and I will be ULTRA SURE TO NEVER BUY AN TELLTALE GAME AGAIN!

12/26/2012, 01:19 pm	#1
musicallbear12 Junior Member Join Date: Dec 2012 Posts: 6	Retail Disc - Can't prgress to Episode 2 Bought TWD for my little brother (and secretly myself) for Christmas. Brother has been playing for a day now and he completed Ep. 1 and the game will not allow him to advance to 2. I've noticed this is a common problem and I have yet to see anyone from TellTale address the issue. Is there a known workaround for this yet? Or can any of the mods/Devs tell me if a patch/solution is being worked on? This game has gotten so much praise and it is beyond disappointing that a game with such a glaring issue can be released and go unaddressed.

12/28/2012, 07:31 am	#10
CrashBandicoot Junior Member Join Date: Dec 2012 Posts: 5	new disc, same problem I exchanged the disc yesterday and the same problem exists, cannot go past episode 2. This has got to be the most frustrating xmas gift yet. There has got to be an answer out there. what is it?

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12/26/2012, 01:47 pm	#2
davieb1991 Junior Member Join Date: Dec 2012 Location: Ireland Posts: 20	Is it a problem with the saving system thats preventing you from advancing to the next episode?

12/26/2012, 02:00 pm	#3
musicallbear12 Junior Member Join Date: Dec 2012 Posts: 6	I'm not quite sure. We've tried saving the game at the end of the episode, and saving another file in the second slot and just cycling through those saves to get it to work but it won't do anything. Just whenever we try and start Episode 2 it just starts back on episode 1.

12/26/2012, 02:16 pm	#4
davieb1991 Junior Member Join Date: Dec 2012 Location: Ireland Posts: 20	Ok that sounds like the save problem everyone has been having. The work around that I do is this: copy your saved file from slot one, onto slot two. So you will end up with (for example) slot 1: episode 2 slot 2: episode 2 Pick either one of these save file and load it up. This will most likely send your file back to episode 1. You will end up with this: slot 1: episode 1 slot 2: episode 2 Exit the game and go back to the save slots. Just re copy the episode 2 file back onto the slot 1 and repeat this until your file loads up in episode 2. This may take between 4-5 tries, but it works. You will have to do this every time you want to load up your saved file

12/26/2012, 02:28 pm	#5
musicallbear12 Junior Member Join Date: Dec 2012 Posts: 6	I was trying that, and it didn't seem to work. Although the issue may be it never got to episode 2. The file we had saved still said episode 1. I'll have to tinker with it and try again.

12/26/2012, 02:35 pm	#6
davieb1991 Junior Member Join Date: Dec 2012 Location: Ireland Posts: 20	It should work no matter what episode you are on. Maybe you need to try this way a few more times. Hope you find the solution for it.

12/26/2012, 05:16 pm	#7
musicallbear12 Junior Member Join Date: Dec 2012 Posts: 6	Started a new game on my own profile, and it worked perfectly like it is supposed to! Going to have to tinker with my brothers saves and see if I can get them fixed as well. Hopefully this gets patched though soon, as it is a great frustration.

12/27/2012, 12:37 pm	#9
Neoisha Junior Member Join Date: Dec 2012 Posts: 3	I had the same issue however upon turning on my xbox live I was able to instal a system update and since then everything has worked perfectly and progressed to other episodes and chapters.

12/28/2012, 09:09 pm	#12
musicallbear12 Junior Member Join Date: Dec 2012 Posts: 6	I still can't get the game to work properly on my brother's profile, meanwhile mine is working perfectly fine. The inconsistency is kind of baffling. I don't know if playing on a different profile fixes things or if I just got lucky though.

12/28/2012, 11:58 pm	#13
Jared776 Junior Member Join Date: Dec 2012 Posts: 9	I think you got lucky. I have a friend who is the same way. He played start to finish, installing the episodes as they came out, with no problems. I, however, can't make it past episode 1 no matter what I do. It is both extremely frustrating and extremely hard to understand!

12/29/2012, 08:59 am	#14
Wisejord Junior Member Join Date: Dec 2012 Posts: 4	I'm using the xbla version and this happens...?? Im confused as to why it has not been fixed.

01/03/2013, 09:10 am	#15
MattP Telltale Team Join Date: Jun 2011 Location: Bay Area, CA Posts: 908	If you have the retail disc version of the game and cannot load an episode other than episode 1, and are playing offline with an xbox live enabled profile, connecting to xbox live should resolve the issue. Unfortunately this is not the case when attempting to load a save from a later episode that reverts back to Episode 1. We are investigating both of these issues and hope to have a solution soon.

01/03/2013, 05:16 pm	#16
musicallbear12 Junior Member Join Date: Dec 2012 Posts: 6	We were finally able to get to a place where LIVE was available and the issue does appear to be fixed. Sincerely hope it stays this way for good now.

01/09/2013, 04:54 pm	#17
Nightmare_vincent Junior Member Join Date: Jan 2013 Posts: 1	Yeah it did let me play but as soon as I went home, (where there isnt xbox live service) it wont let you. Any help?

03/07/2013, 05:24 am	#18
patchesm27 Junior Member Join Date: Mar 2013 Posts: 2	I WAS going to play and download this game an episode at a time. I finished episode 1 and downloaded episode 2 but can not get episode 2 to play. I replayed, redownloaded, signed in and out of xbox live. If before the end of today I get help and am able to play episode 2 I will continue to download and play episodes. If I don't get help I'll just forget the whole damn thing and I will be ULTRA SURE TO NEVER BUY AN TELLTALE GAME AGAIN!