My feedback for the telltalegames.com website beta
Hello, I'm writing here since I can't even post in the beta site, because I never receive the confirmation e-mail (not even in the spam folder).
I feel that switching the forum software from the mature, tried and tested vBulletin to an untested (until now) custom-made proprietary forum software is a mistake. vBulletin has been working great for lots of years. Why change that to reinvent the wheel while doing a worse job overall?
The new interface is confusing, hard to navigate, and has poor design choices. The new design is bad for both low and high resolution screens. In low resolution screens, you have too much fixed bars at the top taking screen real state. You have:
- The top grey "telltalegames" bar (with options for "Store", "News", etc...)
- The dark grey "ticker" bar which also contains the "Login" and "Cart" buttons
- The animated thick beige bar that appears when scrolling down just to inform you of what forum are you in and giving options for "like", "dislike" and "flag".
All those fixed bars make the actual forum viewport too small in a low/medium resolution monitor (I use a 1360x768 screen). Why make all those top bars fixed? It would be way better if they all just moved up when scrolling, like in the old website. No need to have all that stuff at the top of the screen at all times. When you're reading a forum, you don't need to have access to ALL those buttons at all times. You're just reading text! And while reading text, it's better to have a big viewport, rather than a small one that forces you to scroll a lot.
In addition to the visible scrollable part of the forum being vertically small, it's also inexplicably narrow horizontally as well! Why? This makes the website worse also for high resolution monitors and also makes it look like a really old website (old websites were narrow since they were made for the low resolution monitors of the day). In my other monitor, which is 1920x1080, the whole website looks too narrow, because it's made for a width of only 1024 pixels! The old forum was made for a width of 1280 pixels, which is still narrow for a 1920 pixel width monitor, but quite better. Also, 1280 is the minimum width most people have. Who has a 1024x768 monitor nowadays? (unless browsing with an old iPad).
So the new design manages to be bad both for low and high resolution screens...
Also, the nested messages are ok for a comments section in a blog, but not for a forum! Also it's missing regular forum features such as attachments, subscriptions, polls, etc... which is regular fare for any standard forum.
I can understand that implementing all those features can be time consuming, but again, why reinvent the wheel when the vBulletin forum software had those features years ago and Telltale was already using it in the old site?
I think Telltale should only remodelate the other parts of the site, but not the forum. They can't reach in a few months the quality vBulletin and other forum software have reached in more than a decade (vBulletin started development in the year 2000!).
Sorry if I might sound harsh but I think it makes no sense to reinvent the forum. Other sections of the website, sure, but not the forum, for the reasons stated above. Surely TTG should have other development priorities than redeveloping a forum from scratch when there is an already mature forum software such as vBulletin.
Last edited by OMA; 02/15/2013 at 06:34 am.
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