Puzzle Agent 1 - Mac Graphics

[Toonfreak8]

I just played a few puzzles from Puzzle Agent and on the Mac version, the graphics from the puzzles are not there, which makes solving them very difficult. Is there a way to fix this problem?

[DjNDB]

There were issues like that in some puzzle agent version.
Please post a screen shot of the broken puzzles.

Also please post your system information.

System Information
Open a terminal (e.g. by typing terminal into spotlight).
Run the system profiler to copy selected system information to the clipboard, by copying the command line below into the terminal and pressing enter:

system_profiler -detailLevel mini SPHardwareDataType SPSoftwareDataType SPDisplaysDataType SPAudioDataType | pbcopy

pbcopy already copied the output to the clipboard for you, instead of showing it in the terminal. All you have to do now is reply to this thread, make sure the cursor is in the reply input area, and press (Command + V) to paste it.

[Sutileza]

I see that there have been several people with this problem, but no one with a fix. This occurs about 5 min into the game, which makes my purchase kind of a scam. If this is not fixed, how can I get a refund?

Here is a screenshot:



Here is my system information:

Hardware Overview:

Model Name: MacBook Pro
Model Identifier: MacBookPro10,1
Processor Name: Intel Core i7
Processor Speed: 2.6 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 6 MB
Memory: 16 GB
Boot ROM Version: MBP101.00EE.B02
SMC Version (system): 2.3f32

Software:

System Software Overview:

System Version: Mac OS X 10.7.5 (11G63)
Kernel Version: Darwin 11.4.2
64-bit Kernel and Extensions: Yes
Time since boot: 36 days 15:49

Graphics/Displays:

NVIDIA GeForce GT 650M:

Chipset Model: NVIDIA GeForce GT 650M
Type: GPU
Bus: PCIe
PCIe Lane Width: x8
VRAM (Total): 1024 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x0fd5
Revision ID: 0x00a2
ROM Revision: 3688
gMux Version: 3.2.19 [3.2.8]

Intel HD Graphics 4000:

Chipset Model: Intel HD Graphics 4000
Type: GPU
Bus: Built-In
VRAM (Total): 512 MB
Vendor: Intel (0x8086)
Device ID: 0x0166
Revision ID: 0x0009
gMux Version: 3.2.19 [3.2.8]
Displays:
Color LCD:
Display Type: LCD
Resolution: 2880 X 1800
Retina: Yes
Pixel Depth: 32-Bit Color (ARGB8888)
Main Display: Yes
Mirror: Off
Online: Yes
Built-In: Yes
Connection Type: DisplayPort

Audio (Built In):

Intel High Definition Audio:

Audio ID: 40

Headphone:

Connection: Combination Output

Speaker:

Connection: Internal

Internal Microphone:

Connection: Internal

S/PDIF Optical Digital Audio Output:

Connection: Combination Output

External Microphone / iPhone Headset:

Connection: Combination Output

HDMI / DisplayPort Output:

Connection: Display

[DjNDB]

Originally Posted by Sutileza

Graphics/Displays:

NVIDIA GeForce GT 650M:

Intel HD Graphics 4000:

I notice that you have two graphics chips.
Which one do you use while playing the game?
Does it also happen if you use the other one?