The Walking Dead Law and Order Legacies Jurassic Park Back to the future: The Game Puzzle Agent Sam & Max Tales of Monkey Island Wallace & Gromit's Grand Adventures More Telltale Games
Forgot your password?
No worries, we can help!

The Walking Dead

Go Back   Telltale Games Forums > Telltale Games Support > Game Support - General > The Walking Dead > PC/Mac Support

PC/Mac Support If you have not found the answer to your question on the forums, please email Telltale Support for further assistance: support@telltalegames.com Thank You! ~Telltale Support Team

Reply
 
Thread Tools Search this Thread
Old 03/20/2013, 05:54 am   #1
SweetAlmighty
Junior Member
 
Join Date: Mar 2013
Posts: 2
Default Episode 3 Black Screen

Hey,

I just registered to the forum to see what the problem is with one of my save data. About two weeks ago, I started a new game and finished episodes 1 and 2 with no problem. Last night, when I tried to continue to episode 3, the episode would go to a black screen with the cursor still intact.

I tried copying the save data into my third slot (I have a finished game in the first slot from winter break), but that save didn't work either. I also used the rewind feature to the last section of episode 2, but afterwards episode 3 still didn't load.

I want to know what the issue is so I can fix it, so that all the choices that's been made won't be lost.

Thanks!
Attached Files
File Type: zip support_data_pc.zip (11.0 KB, 2 views)
SweetAlmighty is offline   Reply With Quote
Old 03/20/2013, 07:00 am   #2
DjNDB  Community Moderator
Community Moderator
 
DjNDB's Avatar
 
Join Date: Jan 2007
Location: Germany
Posts: 4,747
Default

Please go to
C:\Program Files (x86)\Steam\steamapps\common\The Walking Dead\Pack\WalkingDead103
and try renaming the prefs.prop to prefs.prop.bak
__________________
I am a Community Moderator, and I am here to keep the Forum a fun place for everyone.
My posts represent my personal opinion. I am a volunteer, not a TTG employee.
DjNDB is offline   Reply With Quote
Old 03/21/2013, 07:28 am   #3
SweetAlmighty
Junior Member
 
Join Date: Mar 2013
Posts: 2
Default

I just tried it and it worked! Thanks!
SweetAlmighty is offline   Reply With Quote
Reply

Bookmarks

Tags
black, blank, episode 3, glitch, screen

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Questions for the Walking Dead team! Jake The Walking Dead Discussion 1242 04/30/2013 08:52 pm


All times are GMT -8. The time now is 05:25 pm.


Powered by vBulletin® Version 3.8.2
Copyright ©2000 - 2013, Jelsoft Enterprises Ltd.
Telltale Games - © 2013 Telltale, Incorporated. All rights reserved.
Home  |   Store  |   Blogs  |   Forums  |   Product Support  |   Corporate Info  |   Press Releases  |   Jobs  |   Terms of Use  |   Privacy Policy