Telltale Games

odnorf · 01/04/2008, 06:44 am

The title says it all I think.
Will there be an upgrade from episode 1 to whole season 2 as a gift?
I'd have a usage for it

Emily · 01/04/2008, 07:29 am

I'm not exactly sure what you're asking. Do you want to know if the gift version of Ice Station Santa will be eligible to upgrade (the answer to that is yes, should be available sometime next week), or if you can use a copy of Ice Station Santa to upgrade to the full season and then give that season away as a gift?

Harald B · 01/04/2008, 08:02 am

I think he wants to know if you will be able to give someone who already has Ice Station Santa an upgrade to the full season as a gift.

Emily · 01/04/2008, 08:03 am

We would have to think through how that would work. It's not something we've considered yet.

odnorf · 01/04/2008, 08:21 am

Harald B got it right. I already gave first episode as a gift to a friend and I'd like to be able to upgrade his account to the full season 2 once episode 2 is released.

Emily · 01/04/2008, 05:29 pm

There are a lot of fringe cases that make something like this more complicated than the standard upgrade. If we ever do support this, we definitely won't be doing it right away.

If you want, you can just buy the gift version of the full season, and then send me a PM with the order numbers of the two gift purchases and I'll refund the single episode gift purchase for you.

Emily · 03/31/2008, 01:52 pm

So your parents won't let you use one of the three payment methods... but they'll buy a gift subscription for you? If that's the case, can't you just have them buy you the upgrade the normal way, and use your email address on the order?

Sorry if I'm misunderstanding - feel free to PM me with more details. My brain may be fuzzy after a week lounging in the sun.

Emily · 04/02/2008, 05:58 am

Unfortunately, those are the only three payment options right now.

We may have others in the future.

(To be honest, paying online with a credit card or PayPal seems much more secure to me than mailing a check or money order...)

Anyway, if you have someone else who wants to buy the game for you as a gift, they can either buy the upgrade the regular way and then we can move it to your account, or they can buy you the gift version of the full season and then we can refund $8.95 from it. There is no way for us to gift upgrades right now.

spongbros · 08/20/2008, 01:30 pm

I was told that I could use the S2E1 order number to qualify for the discounted S2 bundle. (Sure enough, there's an order number entry option on the purchase page.) If I give this order number to the gifter, will they receive the discount?

Emily · 08/20/2008, 01:55 pm

When a gift code is redeemed, a new order is created on the account of the person redeeming it, with a unique order number. That order number can be used to get the season for the discounted price. So you don't need to give them your order number at all, they just need to use the order number that's created when they redeem the gift code.

....does that make sense?

spongbros · 08/20/2008, 02:20 pm

Uh... I have Season 2 Episode 1, and I want the rest, but I am putting it on a wish list. They will (hopefully) purchase it, and I should receive the gift code via email. Will the discount be available? Do I need to inform them of my Season 2 Episode 1 order number? Will the bonus DVD still be posted?

Emily · 08/20/2008, 04:29 pm

Ahh, I see. No, there isn't an option to gift upgrades.

Molokov · 08/20/2008, 04:32 pm

Once you have the whole season purchased (either by you or as a gift) you have to order the DVD separately, it isn't shipped to you automatically. (after all, there's postage costs to pay even though the disc is free)

01/04/2008, 06:44 am	#1
odnorf Junior Member Join Date: Nov 2006 Posts: 7	Gift Season 2 upgrade The title says it all I think. Will there be an upgrade from episode 1 to whole season 2 as a gift? I'd have a usage for it

01/04/2008, 08:02 am	#3
Harald B Egregious Philosopher Join Date: Jan 2007 Posts: 1,450	I think he wants to know if you will be able to give someone who already has Ice Station Santa an upgrade to the full season as a gift. __________________ although we do still have a time machine, so I wouldn't completely rule out the possibility. Forgot what T.H.E.M. stands for? Need the lyrics to the War Song? Visit the Sam & Max wiki!

01/04/2008, 05:29 pm	#6
Emily Formerly of the Telltale Team Join Date: Oct 2006 Location: San Francisco Posts: 4,549	There are a lot of fringe cases that make something like this more complicated than the standard upgrade. If we ever do support this, we definitely won't be doing it right away. If you want, you can just buy the gift version of the full season, and then send me a PM with the order numbers of the two gift purchases and I'll refund the single episode gift purchase for you. Last edited by Emily; 01/04/2008 at 05:31 pm.

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01/04/2008, 07:29 am	#2
Emily Formerly of the Telltale Team Join Date: Oct 2006 Location: San Francisco Posts: 4,549	I'm not exactly sure what you're asking. Do you want to know if the gift version of Ice Station Santa will be eligible to upgrade (the answer to that is yes, should be available sometime next week), or if you can use a copy of Ice Station Santa to upgrade to the full season and then give that season away as a gift?

01/04/2008, 08:03 am	#4
Emily Formerly of the Telltale Team Join Date: Oct 2006 Location: San Francisco Posts: 4,549	We would have to think through how that would work. It's not something we've considered yet.

01/04/2008, 08:21 am	#5
odnorf Junior Member Join Date: Nov 2006 Posts: 7	Harald B got it right. I already gave first episode as a gift to a friend and I'd like to be able to upgrade his account to the full season 2 once episode 2 is released.

03/31/2008, 01:52 pm	#7
Emily Formerly of the Telltale Team Join Date: Oct 2006 Location: San Francisco Posts: 4,549	So your parents won't let you use one of the three payment methods... but they'll buy a gift subscription for you? If that's the case, can't you just have them buy you the upgrade the normal way, and use your email address on the order? Sorry if I'm misunderstanding - feel free to PM me with more details. My brain may be fuzzy after a week lounging in the sun.

04/02/2008, 05:58 am	#8
Emily Formerly of the Telltale Team Join Date: Oct 2006 Location: San Francisco Posts: 4,549	Unfortunately, those are the only three payment options right now. We may have others in the future. (To be honest, paying online with a credit card or PayPal seems much more secure to me than mailing a check or money order...) Anyway, if you have someone else who wants to buy the game for you as a gift, they can either buy the upgrade the regular way and then we can move it to your account, or they can buy you the gift version of the full season and then we can refund $8.95 from it. There is no way for us to gift upgrades right now.

08/20/2008, 01:30 pm	#9
spongbros Junior Member Join Date: Aug 2008 Posts: 2	I was told that I could use the S2E1 order number to qualify for the discounted S2 bundle. (Sure enough, there's an order number entry option on the purchase page.) If I give this order number to the gifter, will they receive the discount?

08/20/2008, 01:55 pm	#10
Emily Formerly of the Telltale Team Join Date: Oct 2006 Location: San Francisco Posts: 4,549	When a gift code is redeemed, a new order is created on the account of the person redeeming it, with a unique order number. That order number can be used to get the season for the discounted price. So you don't need to give them your order number at all, they just need to use the order number that's created when they redeem the gift code. ....does that make sense?

08/20/2008, 02:20 pm	#11
spongbros Junior Member Join Date: Aug 2008 Posts: 2	Uh... I have Season 2 Episode 1, and I want the rest, but I am putting it on a wish list. They will (hopefully) purchase it, and I should receive the gift code via email. Will the discount be available? Do I need to inform them of my Season 2 Episode 1 order number? Will the bonus DVD still be posted?

08/20/2008, 04:29 pm	#12
Emily Formerly of the Telltale Team Join Date: Oct 2006 Location: San Francisco Posts: 4,549	Ahh, I see. No, there isn't an option to gift upgrades.

08/20/2008, 04:32 pm	#13
Molokov Dingo in a Maternity Ward Join Date: Apr 2007 Location: Adelaide, Australia Posts: 1,139	Once you have the whole season purchased (either by you or as a gift) you have to order the DVD separately, it isn't shipped to you automatically. (after all, there's postage costs to pay even though the disc is free)