Telltale Games

Ravenrex · 08/22/2008, 05:51 pm

I bought the Strongbad game as a gift for my wife and she downloaded and installed it fine on her computer.

I wanted to check it out so I installed it from the same file she downloaded and was going to see if the activation allowed for a second installation.

When I launched the game all that happens is that a taskbar item pops up that I assume is an IE window and it says that "Internet Explorer cannot display the webpage". I cannot maximize the window to get any further information about it and the game itself does not launch at all.

1. Is it permitted with the activation to have 2 installations in the same household for this game?

2. What is going on if this is an activation problem.

IE is not my default browser, but I do have it updated to version 7.
Thank you for any assistance with this issue.

Emily · 08/23/2008, 03:58 pm

Hi Ravenrex,

I just responded to your support email, but in case anyone else sees this thread and is wondering, it is absolutely fine to activate the game on multiple computers. The problem you're having isn't related to activation. It's probably related to some setting in IE, which is what's used to display the launcher for our games.

I assigned your ticket to Doug, one of our web developers, who will hopefully be able to help figure out what's going on.

08/22/2008, 05:51 pm	#1
Ravenrex Junior Member Join Date: Aug 2008 Posts: 1	Activation/Installation issue I bought the Strongbad game as a gift for my wife and she downloaded and installed it fine on her computer. I wanted to check it out so I installed it from the same file she downloaded and was going to see if the activation allowed for a second installation. When I launched the game all that happens is that a taskbar item pops up that I assume is an IE window and it says that "Internet Explorer cannot display the webpage". I cannot maximize the window to get any further information about it and the game itself does not launch at all. 1. Is it permitted with the activation to have 2 installations in the same household for this game? 2. What is going on if this is an activation problem. IE is not my default browser, but I do have it updated to version 7. Thank you for any assistance with this issue.

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Help, my game keeps locking up (Homestar Ruiner Wii)	TIE Defender	Game Support - General	34	09/21/2011 07:07 pm
The Beelzeboss comic Thread!	Croutons	General Chat	4	11/16/2008 11:06 am
Really weird graphic issue	lordxzsawq21	Game Support - General	4	09/22/2008 03:28 pm
Issue with "blank" Adventure Company disc solved!	Emily	Game Support - General	0	10/27/2007 10:53 am
Weird audio issue on Vista	TheSpyder	Game Support - General	15	06/21/2007 11:12 pm

08/23/2008, 03:58 pm	#2
Emily Formerly of the Telltale Team Join Date: Oct 2006 Location: San Francisco Posts: 4,549	Hi Ravenrex, I just responded to your support email, but in case anyone else sees this thread and is wondering, it is absolutely fine to activate the game on multiple computers. The problem you're having isn't related to activation. It's probably related to some setting in IE, which is what's used to display the launcher for our games. I assigned your ticket to Doug, one of our web developers, who will hopefully be able to help figure out what's going on.