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Xbox Support If you have not found the answer to your question on the forums, please email Telltale Support for further assistance: support@telltalegames.com Thank You! ~Telltale Support Team

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Old 01/09/2013, 09:35 pm   #181
holeydonut
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Wow, that was unexpected... glad TTG responded to this packaged disc issue!

Now if only they'd respond to the corrupted saves problem... but I digress.

Do you need an Xbox Live Gold account to redeem codes for digital downloads? Or are regular Live accounts sufficient?

The TTG form also fails to ask gamers to specify their locale/geography. XboxLive is pretty fragmented (especially in the EU) - how are they going to give codes that work for gamers' accounts if TTG doesn't ask for confirmation on the geography? A single Xbox can be used within numerous geographies that are covered by separate Xbox Live regions. (a Eurogamer report said the game was available in Europe... not really sure if it ever made its way out there)

Also, it's a pretty wide industry statistic that only about half of current-gen consoles are networked (used online with any degree of frequency). Should be interesting to see if this fix works for the customers who sought out the packaged disc version due to their home network options.

Last edited by holeydonut; 01/09/2013 at 09:41 pm.
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Old 01/09/2013, 11:12 pm   #182
what4
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That official statement is a bold faced lie. I own a 250 gig. How many others can call out this BS?
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Old 01/22/2013, 09:12 am   #183
danspaz
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I also don't have a 4 gig slim 360. Mine is an old blocky Arcade. But I have the lag issue big time. So yeah, not just the 4gig slim models...
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Old 01/28/2013, 09:38 am   #184
joe-wo
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Quote:
Originally Posted by DjNDB View Post
There's an official statement now for users with stuttering issues playing from the disc.
I've read the instructions on how to obtain a code to download this game. I have to say that is quite unsatisfactory. Why should I have to waste my time finding a place to print out the document, take pictures of information I do not want to reveal, and other general jumping through hoopery? Why am I being punished?

Telltale, is this the best you got? A lame workaround? I can understand it if it is only a stop gap measure to appease the angry horde. But please say that there are other options in the making. That you are not giving up with that as a solution.

Will there be patch for this? Please reply, yes or no at least. If yes when can it be expected?
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Old 01/28/2013, 08:37 pm   #185
sundaymonday
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Default having the same problem

I just wanted to chime in & say I'm having the same problem. I just bought a hard copy of the game for Xbox and the game stutters, lags, and freezes in the first episode, so bad that it's literally unplayable. Hope they fix this soon. I own a 2010 4GB console.

Last edited by sundaymonday; 01/28/2013 at 08:39 pm.
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Old 02/19/2013, 08:04 am   #186
kirk8740
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I've played through and beat the whole game. BUT! It was VERY aggravating because it glitched and lagged so bad. I wonder what TellTale plans on doing about this. I can't take my game back and if I could they would only replace it with the same exact game... Which obviously doesn't work.
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Old 03/02/2013, 02:48 pm   #187
Stovall606
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Default Need Help Or Refund

I just purchased the walking dead game and it is not letting me do any episode except episode one. I either need you guys to find a way to fix this problem or give me a refund on the game because I didn't pay $30 for one episode. Contact me ASAP
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Old 04/01/2013, 03:35 am   #188
spanner
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I put my old xbox 360 hard drive into my xbox 360 slim,it really easy to do,You can get one a lot cheaper than the 250GB HD.

Here is a video about it.

https://www.youtube.com/watch?v=wu8ZIHjmHB8

I have 120GB in mine..

Last edited by spanner; 04/01/2013 at 03:39 am.
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