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| Game Support - General Having trouble with a Telltale Product? Look below. Need to contact support? Click here : support@telltalegames.com |
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08/05/2012, 07:15 pm
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#1 |
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Junior Member
Join Date: Aug 2012
Posts: 2
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Puzzle Agent 1 Mac Glitch
I have a new macbook pro. 15" 8 gig ram. Nvidia graphics.
I have puzzle agent one. When I get to the second puzzle, the one when you first come to the town, I cannot see logs or a snowmobile. I just see a map. It looks like it is layered on top of the puzzle. I cannot go any further. Please help. 
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08/06/2012, 05:42 am
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#2 |
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Community Moderator
Join Date: Jan 2007
Location: Germany
Posts: 4,740
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Where and when did you get your copy of Puzzle Agent?
As far as i know that bug was fixed a while ago.
__________________
I am a Community Moderator, and I am here to keep the Forum a fun place for everyone. My posts represent my personal opinion. I am a volunteer, not a TTG employee. |
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08/07/2012, 07:21 pm
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#3 |
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Junior Member
Join Date: Aug 2012
Posts: 3
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I have the same thing going on with I think the same computer. Mackbook Pro 15" non retina display with an Nvidia GeForce GT 650M graphics card. I got puzzle agent about 3 weeks ago and have been trying to get a refund through steam but they want me to talk to you guys. The bug I have is in the second puzzle. The problem is that nothing shows up.
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08/07/2012, 07:45 pm
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#4 |
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Junior Member
Join Date: Aug 2012
Posts: 3
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Screen Shot of Error
Here is a screen shot taken today August 7 at 9:45 MST.
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08/08/2012, 02:43 am
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#5 |
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Community Moderator
Join Date: Jan 2007
Location: Germany
Posts: 4,740
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I can't really help with that issue.
Since you should have the latest version through steam, and still have the bug, it's probably best if you contact TTG through support@telltalegames.com in case you don't get an answer here.
__________________
I am a Community Moderator, and I am here to keep the Forum a fun place for everyone. My posts represent my personal opinion. I am a volunteer, not a TTG employee. |
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08/08/2012, 08:39 am
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#6 |
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Junior Member
Join Date: Aug 2012
Posts: 3
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Thank you for your timely response. I will definitely send an email that way. Thank you DjNDB.
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08/24/2012, 06:24 pm
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#7 |
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Junior Member
Join Date: Aug 2012
Posts: 1
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I am having the exact same issue I have
MacBook Pro Retina, Mid 2012 Processor - 2.6 GHz Intel Core i7 Memory - 8 GB 1600 MHz DDR3 Graphics - NVIDIA GeForce GT 650M 1024 MB Software - OS X 10.8.1 (12B19) im sending them an email right now i hope there is a fix |
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