Telltale Games

DarkPhobia · 10/31/2006, 11:05 am

ok, emily, any news on the PayPal front? do you have any idea about what's going on with that?? thanks!!

Emily · 10/31/2006, 11:28 am

Interesting find, PJFry.

Jake and Doug are working on the shopping cart stuff more closely than I am. I'll make sure they see this post when they get in from lunch. The fact that it shows up if you add another item to the cart might help them figure out what's going on here.

PJFry · 10/31/2006, 02:47 pm

Quote:

Originally Posted by Emily

Interesting find, PJFry.

The fact that it shows up if you add another item to the cart might help them figure out what's going on here.

No, I think I wasn't clear enough.

It's quite the other way around:
If you want to buy just the game then the paypal-option is missing.
If you want to buy something else (at least this is the case with the purcell-prints) then the option is there.
And if you combine the order for the game and the prints the paypal-option is gone again.

Good luck in finding the problem! I'm afraid that if I have to wait much longer I I'm going to explode! (thirteen years are such a long time!!!)

Emily · 10/31/2006, 08:15 pm

Ahh. Sorry, I misunderstood.

We think the problem is that PayPal just can't be used to preorder. My understanding is that we're not allowed to charge you until the first game comes out. With PayPal the funds are taken out of your account right away -- there wouldn't be any way to delay them until later. Luckily this shouldn't be a problem once the game comes out tomorrow.

DarkPhobia · 10/31/2006, 08:24 pm

thanks a lot emily, looking fordward to it!!

Whitter · 10/31/2006, 11:58 pm

Yeah that makes sense.

So....erm....its november now....

Haggis · 11/01/2006, 03:43 am

Once the PayPal option is available, I think I'll use that, because I don't see ordering by credit card working for me any time soon.

Whitter · 11/01/2006, 09:54 am

Paypal still not avaiable for season 1.

Vordan · 11/01/2006, 09:57 am

Quote:

Originally Posted by Emily

Ahh. Sorry, I misunderstood.

We think the problem is that PayPal just can't be used to preorder. My understanding is that we're not allowed to charge you until the first game comes out. With PayPal the funds are taken out of your account right away -- there wouldn't be any way to delay them until later. Luckily this shouldn't be a problem once the game comes out tomorrow.

Unfortunately it is still a problem...
Paypal is currently only an option for the single episode... not for the season package

DarkPhobia · 11/01/2006, 10:17 am

i want my season!!! :'(

some solutions please!!! i can only pay through paypal, and with argentinean currency there's a big difference between the season set and the single episode price!!

(it's like 60 extra bucks, since we're 1 dollar ---> 3,11 pesos)

therobbot · 11/01/2006, 10:32 am

Yeah, same here. Also, I don't think it makes sense to say you can't use paypal until the game is released. I just preordered a CD with Paypal that isn't released yet so I don't think there really is a legal problem.

Anyway, it would be nice if you could get it working.

Tobias

Zero · 11/01/2006, 01:31 pm

So are we going to be able to preorder the season with paypal. This is the only way i can get the game and i would like to buy the package. Update guys?

Sicarius · 11/01/2006, 11:37 pm

And here's another one who want's to buy Season I with PayPal. Please make it work again!

FunkbrotherBerlin · 11/02/2006, 03:23 am

As you may have noticed there are soooooooo many people around the world who want to buy not only the game but the whole season to support you in making more games of that kind... so PLEASE see what you can to do to solve the problem ASAP

PJFry · 11/02/2006, 04:27 am

yes, please!!! yes, please!!! yes, please!!! i already played the demo - but it just isn't enough, no!!!

Kazzahdrane · 11/02/2006, 09:19 am

Just adding my hopes that PayPal will soon be available for ordering the full season. If not....well I might have to wait for a boxed retail version.

Rox · 11/02/2006, 09:48 am

Me too. I've got $34.95 burning a hole in my PAYPAL account with Sam & Max's names on it. Not sure if that makes it legal tender or not.

Come on guys, even I've sold things though PAYPAL for preorders, I think your ecommerce team need a kick up the keister.

Wait all these years, then the game is out and I can't buy it. There's something vaguely evil about that...

tabacco · 11/02/2006, 10:12 am

We've said in several threads now that we're well aware of the demand of paypal, and we're working on getting it fixed asap. We very much want to let you buy the game, and it annoys us too that Paypal still isn't working, so please bear with us.

PJFry · 11/02/2006, 03:50 pm

long past bedtime now here in germany...

there goes another day without sam&max

but here's still hoping that there is some kind of god and that the problem gets fixed before the weekend!

so, i guess there is only one thing to say:
good night & good luck

world gamer · 11/02/2006, 06:49 pm

The system is not perfect and can be fickle but if you fail...you should try again. Log out first then start again. I had a similar problem with www.games-asia.com but the second time worked fine.

11/02/2006, 06:49 pm	#40
world gamer Junior Member Join Date: Nov 2006 Posts: 1	PayPal problems The system is not perfect and can be fickle but if you fail...you should try again. Log out first then start again. I had a similar problem with www.games-asia.com but the second time worked fine.

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Thread	Thread Starter	Forum	Replies	Last Post
Another preorder question	therobbot	Shopping or Activation Support	3	11/01/2006 10:51 am

10/31/2006, 11:05 am	#21
DarkPhobia Junior Member Join Date: Oct 2006 Posts: 15	ok, emily, any news on the PayPal front? do you have any idea about what's going on with that?? thanks!!

10/31/2006, 11:28 am	#22
Emily Formerly of the Telltale Team Join Date: Oct 2006 Location: San Francisco Posts: 4,549	Interesting find, PJFry. Jake and Doug are working on the shopping cart stuff more closely than I am. I'll make sure they see this post when they get in from lunch. The fact that it shows up if you add another item to the cart might help them figure out what's going on here.

10/31/2006, 08:15 pm	#24
Emily Formerly of the Telltale Team Join Date: Oct 2006 Location: San Francisco Posts: 4,549	Ahh. Sorry, I misunderstood. We think the problem is that PayPal just can't be used to preorder. My understanding is that we're not allowed to charge you until the first game comes out. With PayPal the funds are taken out of your account right away -- there wouldn't be any way to delay them until later. Luckily this shouldn't be a problem once the game comes out tomorrow.

10/31/2006, 08:24 pm	#25
DarkPhobia Junior Member Join Date: Oct 2006 Posts: 15	thanks a lot emily, looking fordward to it!!

10/31/2006, 11:58 pm	#26
Whitter Junior Member Join Date: Oct 2006 Posts: 5	Yeah that makes sense. So....erm....its november now....

11/01/2006, 03:43 am	#27
Haggis Idealist/Surrealist Join Date: Oct 2006 Location: Rotterdam, Netherlands Posts: 1,316	Once the PayPal option is available, I think I'll use that, because I don't see ordering by credit card working for me any time soon.

11/01/2006, 09:54 am	#28
Whitter Junior Member Join Date: Oct 2006 Posts: 5	Paypal still not avaiable for season 1.

11/01/2006, 10:17 am	#30
DarkPhobia Junior Member Join Date: Oct 2006 Posts: 15	i want my season!!! :'( some solutions please!!! i can only pay through paypal, and with argentinean currency there's a big difference between the season set and the single episode price!! (it's like 60 extra bucks, since we're 1 dollar ---> 3,11 pesos)

11/01/2006, 10:32 am	#31
therobbot Junior Member Join Date: Nov 2006 Posts: 13	Yeah, same here. Also, I don't think it makes sense to say you can't use paypal until the game is released. I just preordered a CD with Paypal that isn't released yet so I don't think there really is a legal problem. Anyway, it would be nice if you could get it working. Tobias

11/01/2006, 01:31 pm	#32
Zero Game Dev Student Join Date: Nov 2006 Location: Wales Posts: 20	So are we going to be able to preorder the season with paypal. This is the only way i can get the game and i would like to buy the package. Update guys?

11/01/2006, 11:37 pm	#33
Sicarius Babbsack Join Date: Nov 2006 Posts: 4	And here's another one who want's to buy Season I with PayPal. Please make it work again!

11/02/2006, 03:23 am	#34
FunkbrotherBerlin Junior Member Join Date: Nov 2006 Posts: 5	As you may have noticed there are soooooooo many people around the world who want to buy not only the game but the whole season to support you in making more games of that kind... so PLEASE see what you can to do to solve the problem ASAP

11/02/2006, 04:27 am	#35
PJFry Junior Member Join Date: Oct 2006 Location: Cologne, Germany Posts: 11	yes, please!!! yes, please!!! yes, please!!! i already played the demo - but it just isn't enough, no!!!

11/02/2006, 09:19 am	#36
Kazzahdrane Junior Member Join Date: Nov 2006 Posts: 5	Just adding my hopes that PayPal will soon be available for ordering the full season. If not....well I might have to wait for a boxed retail version.

11/02/2006, 09:48 am	#37
Rox Junior Member Join Date: Nov 2006 Posts: 2	Me too. I've got $34.95 burning a hole in my PAYPAL account with Sam & Max's names on it. Not sure if that makes it legal tender or not. Come on guys, even I've sold things though PAYPAL for preorders, I think your ecommerce team need a kick up the keister. Wait all these years, then the game is out and I can't buy it. There's something vaguely evil about that...

11/02/2006, 10:12 am	#38
tabacco I Feel Fantastic Join Date: Sep 2006 Location: Marin County, CA Posts: 2,129	We've said in several threads now that we're well aware of the demand of paypal, and we're working on getting it fixed asap. We very much want to let you buy the game, and it annoys us too that Paypal still isn't working, so please bear with us.

11/02/2006, 03:50 pm	#39
PJFry Junior Member Join Date: Oct 2006 Location: Cologne, Germany Posts: 11	long past bedtime now here in germany... there goes another day without sam&max but here's still hoping that there is some kind of god and that the problem gets fixed before the weekend! so, i guess there is only one thing to say: good night & good luck