Telltale Games

*langley* · 10/29/2006, 08:39 am

Wanted to re-download the two Bone games to check out the improvements, but the "Past Purchases" under my options says that I haven't bought any games. Lies! LIES!!!

Anyway, can I get this fixed up? I probably still have the e-mail confirmations somewhere...

Emily · 10/29/2006, 08:48 am

I'm not sure if the past purchases section will be displaying purchases made before now, since we just set up a new shopping cart system. Doug or Jake can probably answer that question.

In any case, just download the new games. If you're using the same computer, they'll probably activate automatically. If they don't, or if you're using a different computer, just click "I've already purchased this" and you'll be prompted to enter your order information to activate the games. (If you can't find your order information, just shoot us an email at support@telltalegames.com and we'll retrieve it for you.)

*Kevin* · 10/29/2006, 10:48 am

We haven't imported previous purchases into the new site, but Emily is (as usual) correct. Just re-download the game and it should fire right up on comptures that ran the game before.

(Ack! I have no avatar!)

tabacco · 10/29/2006, 04:06 pm

We'll be attempting to import past purchase data into the order history system in the next few days.

jannar85 · 10/30/2006, 07:30 am

Great. I started to worry a bit... :P But I've purchased Sam and Max: Season 1 - will it show up in the purchases bit on Wednesday?

10/29/2006, 08:39 am	#1
langley Telltale Programmer Join Date: Oct 2006 Location: Oakland, CA Posts: 125	My games are gone... Wanted to re-download the two Bone games to check out the improvements, but the "Past Purchases" under my options says that I haven't bought any games. Lies! LIES!!! Anyway, can I get this fixed up? I probably still have the e-mail confirmations somewhere...

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10/29/2006, 08:48 am	#2
Emily Formerly of the Telltale Team Join Date: Oct 2006 Location: San Francisco Posts: 4,549	I'm not sure if the past purchases section will be displaying purchases made before now, since we just set up a new shopping cart system. Doug or Jake can probably answer that question. In any case, just download the new games. If you're using the same computer, they'll probably activate automatically. If they don't, or if you're using a different computer, just click "I've already purchased this" and you'll be prompted to enter your order information to activate the games. (If you can't find your order information, just shoot us an email at support@telltalegames.com and we'll retrieve it for you.)

10/29/2006, 10:48 am	#3
Kevin These fingers are tasty! Join Date: Oct 2006 Posts: 219	We haven't imported previous purchases into the new site, but Emily is (as usual) correct. Just re-download the game and it should fire right up on comptures that ran the game before. (Ack! I have no avatar!)

10/29/2006, 04:06 pm	#4
tabacco I Feel Fantastic Join Date: Sep 2006 Location: Marin County, CA Posts: 2,129	We'll be attempting to import past purchase data into the order history system in the next few days.

10/30/2006, 07:30 am	#5
jannar85 Drunk on the pic! Join Date: Oct 2006 Location: Norway Posts: 392	Great. I started to worry a bit... :P But I've purchased Sam and Max: Season 1 - will it show up in the purchases bit on Wednesday?