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Shopping or Activation Support A beacon of hope in the muggy fug of e-commerce. Post any shopping or activation related questions here or email support at support@telltalegames.com

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Old 11/01/2006, 10:03 am   #1
Krister
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Default download sam and max

Hello

I have bought sam and max season 1 collection.

How do i download the game?
I dont have a download link in the "past purchases" and i havent recived a mail whit download link.


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Old 11/01/2006, 10:07 am   #2
VincentPrice
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Neither do I. My pre-order is in my profile.
It seems like the game (single episode 1) is available for download though. What gives?
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Old 11/01/2006, 10:16 am   #3
ShPhoenix
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I have the same issue.
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Old 11/01/2006, 10:18 am   #4
vee
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Default ME too on no down load

I will echo the above problem...you wasted no time in taking my money...what gives is telltale just a tall tail...
sign me unhappy in DC
= the unhappy MAX would know how to deal with this...but it would be ugly.
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Old 11/01/2006, 10:19 am   #5
Markusdragon
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Patience, people; the orders/activation emails are queued and processing right now.
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Old 11/01/2006, 10:27 am   #6
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Everyone who ordered the season should be receiving an email pretty much right now with download instructions. If you don't receive one in the next 5-10 minutes, post in the activation support forum and we'll sort you out. Sorry for any confusion that's swirling around right now.
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Old 11/01/2006, 10:37 am   #7
VincentPrice
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I got the email now. Excellent!
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Old 11/01/2006, 10:45 am   #8
Krister
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i am still waiting for the mail.
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Old 11/01/2006, 11:05 am   #9
VincentPrice
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Check your junk mail folder. That's where mine ended up.
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Old 11/01/2006, 11:33 am   #10
Krister
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i dont have it,
it is possible to download the demo and the choose "i have already purchased it" and type the order number but it is not working for me i just get a error message.

Last edited by Krister; 11/01/2006 at 11:35 am.
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Old 11/02/2006, 07:55 pm   #11
Dreamsky
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6 mins to Nov 3, and still don't have the email....

brought the full season, but got nothing.. sigh...
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Old 11/03/2006, 06:06 pm   #12
Emily
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You don't have to wait for a notification email! (Everyone who preordered should have received one already though; if you didn't, it's either in your spam folder or lost in the bowels of the internet.)

To get the game:

1) Download it here (or from any of the Culture Shock demo links on our website, or from any mirror site that has the game)
2) Install and run the game
3) On the first game screen, click "I've already purchased this" and enter your order number and the password you created when you ordered

We've posted this information on the forums already but it appears it's still not getting to people. Very sorry about that. I think I'll go toss it up on the blog.
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Old 11/03/2006, 06:41 pm   #13
troyboy
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So the demo is also the full game?
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Old 11/03/2006, 06:43 pm   #14
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Yep, once it's unlocked.
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