Telltale Games

Krister · 11/01/2006, 10:03 am

Hello

I have bought sam and max season 1 collection.

How do i download the game?
I dont have a download link in the "past purchases" and i havent recived a mail whit download link.

Krister

VincentPrice · 11/01/2006, 10:07 am

Neither do I. My pre-order is in my profile.
It seems like the game (single episode 1) is available for download though. What gives?

ShPhoenix · 11/01/2006, 10:16 am

I have the same issue.

vee · 11/01/2006, 10:18 am

I will echo the above problem...you wasted no time in taking my money...what gives is telltale just a tall tail...
sign me unhappy in DC
=

the unhappy MAX would know how to deal with this...but it would be ugly.

Markusdragon · 11/01/2006, 10:19 am

Patience, people; the orders/activation emails are queued and processing right now.

**Jake** · 11/01/2006, 10:27 am

Everyone who ordered the season should be receiving an email pretty much right now with download instructions. If you don't receive one in the next 5-10 minutes, post in the activation support forum and we'll sort you out. Sorry for any confusion that's swirling around right now.

VincentPrice · 11/01/2006, 10:37 am

I got the email now. Excellent!

Krister · 11/01/2006, 10:45 am

i am still waiting for the mail.

VincentPrice · 11/01/2006, 11:05 am

Check your junk mail folder. That's where mine ended up.

Krister · 11/01/2006, 11:33 am

i dont have it,
it is possible to download the demo and the choose "i have already purchased it" and type the order number but it is not working for me i just get a error message.

Dreamsky · 11/02/2006, 07:55 pm

6 mins to Nov 3, and still don't have the email....

brought the full season, but got nothing.. sigh...

Emily · 11/03/2006, 06:06 pm

You don't have to wait for a notification email! (Everyone who preordered should have received one already though; if you didn't, it's either in your spam folder or lost in the bowels of the internet.)

To get the game:

1) Download it here (or from any of the Culture Shock demo links on our website, or from any mirror site that has the game)
2) Install and run the game
3) On the first game screen, click "I've already purchased this" and enter your order number and the password you created when you ordered

We've posted this information on the forums already but it appears it's still not getting to people. Very sorry about that.

I think I'll go toss it up on the blog.

troyboy · 11/03/2006, 06:41 pm

So the demo is also the full game?

tabacco · 11/03/2006, 06:43 pm

Yep, once it's unlocked.

11/01/2006, 10:03 am	#1
Krister Junior Member Join Date: Nov 2006 Posts: 6	download sam and max Hello I have bought sam and max season 1 collection. How do i download the game? I dont have a download link in the "past purchases" and i havent recived a mail whit download link. Krister

11/01/2006, 10:18 am	#4
vee Junior Member Join Date: Nov 2006 Posts: 4	ME too on no down load I will echo the above problem...you wasted no time in taking my money...what gives is telltale just a tall tail... sign me unhappy in DC = the unhappy MAX would know how to deal with this...but it would be ugly.

11/01/2006, 11:33 am	#10
Krister Junior Member Join Date: Nov 2006 Posts: 6	i dont have it, it is possible to download the demo and the choose "i have already purchased it" and type the order number but it is not working for me i just get a error message. Last edited by Krister; 11/01/2006 at 11:35 am.

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11/01/2006, 10:07 am	#2
VincentPrice Junior Member Join Date: Oct 2006 Posts: 6	Neither do I. My pre-order is in my profile. It seems like the game (single episode 1) is available for download though. What gives?

11/01/2006, 10:16 am	#3
ShPhoenix Junior Member Join Date: Nov 2006 Posts: 1	I have the same issue.

11/01/2006, 10:19 am	#5
Markusdragon Objection! Join Date: Oct 2006 Posts: 41	Patience, people; the orders/activation emails are queued and processing right now.

11/01/2006, 10:27 am	#6
Jake Telltale Team Join Date: Mar 2005 Location: San Francisco, CA Posts: 5,843	Everyone who ordered the season should be receiving an email pretty much right now with download instructions. If you don't receive one in the next 5-10 minutes, post in the activation support forum and we'll sort you out. Sorry for any confusion that's swirling around right now.

11/01/2006, 10:37 am	#7
VincentPrice Junior Member Join Date: Oct 2006 Posts: 6	I got the email now. Excellent!

11/01/2006, 10:45 am	#8
Krister Junior Member Join Date: Nov 2006 Posts: 6	i am still waiting for the mail.

11/01/2006, 11:05 am	#9
VincentPrice Junior Member Join Date: Oct 2006 Posts: 6	Check your junk mail folder. That's where mine ended up.

11/02/2006, 07:55 pm	#11
Dreamsky Junior Member Join Date: Oct 2006 Posts: 1	6 mins to Nov 3, and still don't have the email.... brought the full season, but got nothing.. sigh...

11/03/2006, 06:06 pm	#12
Emily Formerly of the Telltale Team Join Date: Oct 2006 Location: San Francisco Posts: 4,549	You don't have to wait for a notification email! (Everyone who preordered should have received one already though; if you didn't, it's either in your spam folder or lost in the bowels of the internet.) To get the game: 1) Download it here (or from any of the Culture Shock demo links on our website, or from any mirror site that has the game) 2) Install and run the game 3) On the first game screen, click "I've already purchased this" and enter your order number and the password you created when you ordered We've posted this information on the forums already but it appears it's still not getting to people. Very sorry about that. I think I'll go toss it up on the blog.

11/03/2006, 06:41 pm	#13
troyboy Junior Member Join Date: Nov 2006 Posts: 1	So the demo is also the full game?

11/03/2006, 06:43 pm	#14
tabacco I Feel Fantastic Join Date: Sep 2006 Location: Marin County, CA Posts: 2,129	Yep, once it's unlocked.