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Shopping or Activation Support A beacon of hope in the muggy fug of e-commerce. Post any shopping or activation related questions here or email support at support@telltalegames.com

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Old 07/10/2009, 05:39 am   #1
Supagreen
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Default Where is it?

OMG. ppl have been getting their dvds since last friday and mine is stated as "has not shipped" why? i live in florida, fyi.
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Old 07/10/2009, 06:16 am   #2
The Highway
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Be patient. You probably ordered after some people who have already gotten theirs. Just because you live in Florida doesn't mean you should get it first. The people who had the good fortune to order first have the right to recieve it first.

As a comparison:

You - Location: Florida - Delivery Status: Item Is Back Ordered and Will Ship Soon

Me - Location: Perth, Australia - Delivery Status: Your Order Has Been Submitted To The Warehouse and Will Ship Soon
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Old 07/10/2009, 07:58 am   #3
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oh. ok. thanks.
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Old 07/15/2009, 09:24 am   #4
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You might want to send an email to support@telltalegames.com about this. Your order probably should have shipped by now since it was sent to the warehouse on July 7. Someone should be able to look into it for you but the support team isn't as likely to see a post on the forum as an email.
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