The Walking Dead Law and Order Legacies Jurassic Park Back to the future: The Game Puzzle Agent Sam & Max Tales of Monkey Island Wallace & Gromit's Grand Adventures More Telltale Games
Forgot your password?
No worries, we can help!

The Walking Dead

Go Back   Telltale Games Forums > Telltale Games Support > Game Support - General

Game Support - General Having trouble with a Telltale Product? Look below. Need to contact support? Click here : support@telltalegames.com

Reply
 
Thread Tools Search this Thread
Old 08/03/2009, 06:05 am   #1
Tea
Senior Member
 
Tea's Avatar
 
Join Date: Jun 2009
Posts: 406
Default Well that's just weird!

For some impossibly strange reason that seems to have no justification or real cause my DVD drive breaks after inserting my lovely new Sam and Max Season One DVD.

I know Sam and Max is a Dual Layer DVD, it is a dual layer drive, but as far as I know no other Dual Layers have done this.

So what happens:
Sam and Max pops in, autorun pops up, explorer or autorun.exe does not run.
I cannot open D:\ in explorer or install the game, I am however able to watch the DVD in Media Player/VLC.

To fix it I have to uninstall the driver, reboot and check for hardware changes. But then if I place Sam and Max back in the drive, I need to uninstall, reboot, check. Again.

I have no idea what's doing this or how to stop it happening. It's incredibly strange. I really hope it's not copy protection, I already had one drive break completely after Starforce and SecuROM ganged up on it.

I don't think I have another Dual Layer DVD to test it with. But I'm sure I have one hiding somewhere (just name any movie or game and I'll probably have it).


Update: I can launch setup from the command line. Will install and see if I can actually play the game (IE: the stupid copy protection proves I own the game)

Update 2: The idiotic invention that is copy protection is letting me play. Still not sure why this is happening though, can't open anymore discs in explorer until I can be bothered to reboot.

Update 3: I just realised how impossible vague I was.
I'm on Windows 7 (although the same thing happend in Windows Vista the other day) and my DVD drive is "Optiarc DVD RW AD-7200A ATA"
__________________
I am a man who studies argument and those who argue.

Last edited by Tea; 08/03/2009 at 08:04 am.
Tea is offline   Reply With Quote
Old 08/03/2009, 10:13 am   #2
Will
Telltale Team
 
Will's Avatar
 
Join Date: Sep 2007
Location: Sausalito, CA
Posts: 2,331
Default

Have you tried loading up the disk on a different computer? It's possible that it could just be a faulty disk.
Will is offline   Reply With Quote
Old 08/03/2009, 11:21 am   #3
Tea
Senior Member
 
Tea's Avatar
 
Join Date: Jun 2009
Posts: 406
Default

Well I (quite painfully) tested the DVD in the spare XP computer (and damn was it heavy!) and it seemed to work fine. I haven't got a clue why it's doing it in this machine.

I guess this is out of your jurisdiction now?
__________________
I am a man who studies argument and those who argue.
Tea is offline   Reply With Quote
Old 08/03/2009, 11:51 am   #4
Will
Telltale Team
 
Will's Avatar
 
Join Date: Sep 2007
Location: Sausalito, CA
Posts: 2,331
Default

Not necessarily, but it is out of my skillset. I'll pop it over to someone who know a bit more about these things.
Will is offline   Reply With Quote
Old 08/03/2009, 11:53 am   #5
Tea
Senior Member
 
Tea's Avatar
 
Join Date: Jun 2009
Posts: 406
Default

It's alright - flashed a new firmware and now it's just peachy - even reads much faster now too!

Thanks anyway

Reference:
If anyone else is having a simillar problem I got my firmware here: http://www.sony-optiarc.us/en/suppor...ad-series.html

In my case I needed the AD-7200A (P-ATA) firmware. Make sure you download the right one. It's a simple program with a "FLASH!" button.
__________________
I am a man who studies argument and those who argue.

Last edited by Tea; 08/03/2009 at 11:55 am.
Tea is offline   Reply With Quote
Old 08/04/2009, 07:50 am   #6
Tea
Senior Member
 
Tea's Avatar
 
Join Date: Jun 2009
Posts: 406
Default

Wonderful. I turn on my PC this morning and it's happened again.
__________________
I am a man who studies argument and those who argue.
Tea is offline   Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Weird Homestar Costume Glitches (Wii version) Senor Cardgage Man Game Support - General 3 09/08/2008 11:09 am
Easter eggs ang weird gliches fillyjobob12 Strong Bad General Discussion 10 08/31/2008 09:52 am
A weird dream I had... mikdog Sam & Max Series Discussion 0 11/13/2007 11:01 pm
Weird texture glitch (S2E1) minime283 Game Support - General 3 11/13/2007 07:30 pm
Weird audio issue on Vista TheSpyder Game Support - General 15 06/21/2007 11:12 pm


All times are GMT -8. The time now is 03:15 pm.


Powered by vBulletin® Version 3.8.2
Copyright ©2000 - 2013, Jelsoft Enterprises Ltd.
Telltale Games - © 2013 Telltale, Incorporated. All rights reserved.
Home  |   Store  |   Blogs  |   Forums  |   Product Support  |   Corporate Info  |   Press Releases  |   Jobs  |   Terms of Use  |   Privacy Policy