Telltale Games

PabOu · 08/14/2009, 03:21 am

Hi TT support team,

I 'm not receiving newsletters and announcements from Telltale anymore :'( I don't have a spam folder, I just don't receive them...

The last one I got was the "Get Your New Wallace & Gromit Episode" from the 15th of June.

I miss them

PabOu · 08/21/2009, 03:20 pm

Ok, I got the reason !

telltalegames.com SPF rules are too restrictive :

telltalegames.com. 21600 IN TXT "v=spf1 mx a:i.telltalegames.com a:mail.telltalegames.com include:emailsrvr.com -all"

My e-mail is a redirection and the final destination refuses the forwarded mail because the forwarding server is not listed in telltalegames.com SPF record.

The Highway · 09/08/2009, 02:29 am

I want to know how often the Telltale Interloper is emailed. The first time I got one I was like: Pssssh! But now I really want to read one!

David E · 09/08/2009, 09:14 am

The Interloper comes out roughly monthly, usually at the same time as a game's release announcement or other big news. The next one will probably come out during the second half of September, ifyouknowwhatimean. If you don't think you're receiving these emails at all, check your subscription settings, add mailotron@telltalegames.com to your contact list, and double-check your spam folder. I am hopeful that we can address deliverability issues from our end sooner rather than later.

PS: Thanks for that report PabOu, I'll forward it to the server/programmer guys.

hansschmucker · 09/08/2009, 12:38 pm

That's the second most obvious hint I've ever seen.

*Icedhope* · 09/09/2009, 08:49 pm

No, I don't I'm lost and confused now.

malrau · 10/21/2009, 02:51 am

I have the same problem here. I subscribed during the Pirate Day and bought TOMI, but I only received e-mails related to my order, no Interloper at all yet. And users here in the forum say they have received news with the link to add a new Treasure hunt map.
Can anybody help?

eolith · 10/27/2009, 09:16 pm

I emailed the support team quite some time back - could be up to 12 months - they said they could see no reason for non-delivery from their end. I have to keep checking the web site for releases.

malrau · 10/30/2009, 06:53 am

The same answer they gave to me.
One of them kindly sent me the newsletter from his address

David E · 11/02/2009, 10:12 am

Hey guys, it's pretty likely that we're going to send another newsletter out this week. Malrau and eolith: Could you guys reply if you do/don't receive it? I'll post here when it goes out.

eolith · 12/15/2009, 01:13 am

Hi David E, sorry to report no newsletters still.
Cheers
Eolith

CORRECTION: I did get one on December 10th - just temporarily lost amongst the flood of Christmas messages. Happy, happy, happy. Thanks David E

08/14/2009, 03:21 am	#1
PabOu dA BelGiaN FriTe SQuaD Join Date: Mar 2009 Location: Belgium - Helecine Posts: 15	Newsletters from Telltale Hi TT support team, I 'm not receiving newsletters and announcements from Telltale anymore :'( I don't have a spam folder, I just don't receive them... The last one I got was the "Get Your New Wallace & Gromit Episode" from the 15th of June. I miss them

09/08/2009, 12:38 pm	#5
hansschmucker Senior Member Join Date: Aug 2007 Posts: 945	That's the second most obvious hint I've ever seen. __________________ ░░▄▀▀▀▄░░ ░█ ▀ ▀ █░ ░░█###█░░ ░░░▀▀▀░░░

10/27/2009, 09:16 pm	#8
eolith Junior Member Join Date: Jun 2009 Posts: 2	Same problem - no interloper or release notifications I emailed the support team quite some time back - could be up to 12 months - they said they could see no reason for non-delivery from their end. I have to keep checking the web site for releases.

12/15/2009, 01:13 am	#11
eolith Junior Member Join Date: Jun 2009 Posts: 2	Didn't get it Hi David E, sorry to report no newsletters still. Cheers Eolith CORRECTION: I did get one on December 10th - just temporarily lost amongst the flood of Christmas messages. Happy, happy, happy. Thanks David E Last edited by eolith; 12/16/2009 at 01:23 am.

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08/21/2009, 03:20 pm	#2
PabOu dA BelGiaN FriTe SQuaD Join Date: Mar 2009 Location: Belgium - Helecine Posts: 15	Ok, I got the reason ! telltalegames.com SPF rules are too restrictive : telltalegames.com. 21600 IN TXT "v=spf1 mx a:i.telltalegames.com a:mail.telltalegames.com include:emailsrvr.com -all" My e-mail is a redirection and the final destination refuses the forwarded mail because the forwarding server is not listed in telltalegames.com SPF record.

09/08/2009, 02:29 am	#3
The Highway Resident Voodoo Master Join Date: Mar 2009 Location: Pathetic Perth Telltale Games Level: 3,652 Posts: 3,623	I want to know how often the Telltale Interloper is emailed. The first time I got one I was like: Pssssh! But now I really want to read one!

09/08/2009, 09:14 am	#4
David E ¬¬ Join Date: Jun 2008 Location: San Rafael, California, USA Posts: 703	The Interloper comes out roughly monthly, usually at the same time as a game's release announcement or other big news. The next one will probably come out during the second half of September, ifyouknowwhatimean. If you don't think you're receiving these emails at all, check your subscription settings, add mailotron@telltalegames.com to your contact list, and double-check your spam folder. I am hopeful that we can address deliverability issues from our end sooner rather than later. PS: Thanks for that report PabOu, I'll forward it to the server/programmer guys.

09/09/2009, 08:49 pm	#6
Icedhope 007 Join Date: Jun 2008 Location: IL Posts: 3,292	No, I don't I'm lost and confused now.

10/21/2009, 02:51 am	#7
malrau Junior Member Join Date: Sep 2009 Posts: 21	I have the same problem here. I subscribed during the Pirate Day and bought TOMI, but I only received e-mails related to my order, no Interloper at all yet. And users here in the forum say they have received news with the link to add a new Treasure hunt map. Can anybody help?

10/30/2009, 06:53 am	#9
malrau Junior Member Join Date: Sep 2009 Posts: 21	The same answer they gave to me. One of them kindly sent me the newsletter from his address

11/02/2009, 10:12 am	#10
David E ¬¬ Join Date: Jun 2008 Location: San Rafael, California, USA Posts: 703	Hey guys, it's pretty likely that we're going to send another newsletter out this week. Malrau and eolith: Could you guys reply if you do/don't receive it? I'll post here when it goes out.

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