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Old 11/01/2006, 10:48 am   #641
Guybrush
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still getting this "Your purchase is not complete. Please reattempt payment. (ARM1014)
"
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Old 11/01/2006, 10:51 am   #642
DaEvilZombiePirateLeChuck
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Quote:
Originally Posted by Guybrush View Post
just got this mail :
Hey hey!
It's Sam & Max: Culture Shock!
Thank you for pre-ordering Sam & Max: Season 1! The pilot episode, Culture Shock, is now available to download.

To get your game:

1. Go to http://www.telltalegames.com/download/cultureshock. This will download a small download manager onto your computer.
2. Run the download manager. This will download the Culture Shock installer file.
3. When your download is finished, install and launch the game the game.
4. On the first screen, click "I've already purchased this". Enter your order number (shown below) and the password you selected when you placed your order. The game will activate and you'll now be able to launch the full version.
5. Crank up your speakers, get comfortable, and enjoy the first Sam & Max game since 1993!



If you have any problems activating your game, please email us at support@telltalegames.com and we'll get the problem straightened out right away. We have a staff of thousands standing by to make sure your Sam & Max experience is as awesome as humanly possible.
Your Order Number: **********


But activating still doesnt work ...
I got the same and mine dosent work neither...
Sent a mail too support though.. hope it helps...
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Old 11/01/2006, 10:51 am   #643
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same "Your purchase is not complete. Please reattempt payment. (ARM1014)" here ... just one pre-order-guy more who can't play :-(
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Old 11/01/2006, 10:52 am   #644
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Just be patient, send your mail with the hardware fingerprint to the support and they will look into it, no use in whining, as I think they are already rotating to get the problem fixed.
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Old 11/01/2006, 10:54 am   #645
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good thing they waited till somebody was in the office to fix things like that... let's hope they find a solution soon...
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Old 11/01/2006, 10:55 am   #646
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send my e-mail to support thou if its the whole pre-order ppl thats gonna suck
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Old 11/01/2006, 10:55 am   #647
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Everyone here is working hard to fix this. Nobody is happy right now. Hang in there guys, thanks for being patient.
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Old 11/01/2006, 10:57 am   #648
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Originally Posted by axelkothe View Post
good thing they waited till somebody was in the office to fix things like that... let's hope they find a solution soon...
Oh yes, otherwise ppl would be screaming bloody murder here
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Old 11/01/2006, 10:57 am   #649
wien
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Quote:
Your purchase is not complete. Please reattempt payment. (ARM1014)
Sigh... That's what I get for getting my hopes up I guess.
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Old 11/01/2006, 10:58 am   #650
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Sigh... That's what I get for getting my hopes up I guess.
Murphys Law works overtime tonight
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Old 11/01/2006, 11:01 am   #651
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so close yet so far..... *cries*
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Old 11/01/2006, 11:03 am   #652
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I get the same "Your purchase is not complete. Please reattempt payment. (ARM1014)" but it sometimes automatically loads anyways. For instance, I clicked buy the full game and canceled, but the game started anyways. I think the same thing happened when I clicked the already purchased. Anyone else getting this?
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Old 11/01/2006, 11:04 am   #653
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Quote:
Originally Posted by Jake View Post
Everyone here is working hard to fix this. Nobody is happy right now. Hang in there guys, thanks for being patient.
At least someone who says "we are working on it" thats what i wanted to here, watching tv now, i am afraid i wont be able to play anymore tonight
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Old 11/01/2006, 11:06 am   #654
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Originally Posted by threshfire View Post
I get the same "Your purchase is not complete. Please reattempt payment. (ARM1014)" but it sometimes automatically loads anyways. For instance, I clicked buy the full game and canceled, but the game started anyways. I think the same thing happened when I clicked the already purchased. Anyone else getting this?
It seems to start the demo after an amount of time or something. This is especially bad, since you can't skip the game intro. I like the intro, it is ver stylish, but it gets on your nerves, when you just try another way to activate the game.
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Old 11/01/2006, 11:06 am   #655
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Default Its the demo

Quote:
Originally Posted by threshfire View Post
I get the same "Your purchase is not complete. Please reattempt payment. (ARM1014)" but it sometimes automatically loads anyways. For instance, I clicked buy the full game and canceled, but the game started anyways. I think the same thing happened when I clicked the already purchased. Anyone else getting this?
In this case, the demo will be loaded and it will quit, when you leave the office.
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Old 11/01/2006, 11:08 am   #656
wien
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Quote:
Originally Posted by threshfire View Post
Anyone else getting this?
Yep.. Happend here, but I think it just starts in demo-mode. Haven't dared to play it yet since I don't want to "ruin" it by playing the demo.
__________________
Oy! Get your fingers out of my soup!
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Old 11/01/2006, 11:14 am   #657
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Default I won´t wait anymore...

Guess, I will watch some Doctor Who and try again, before i go to sleep.

If it still doesn´t work, is this, what I´ll be thinking of:
*Exterminate, Exterminate*
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Old 11/01/2006, 11:15 am   #658
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I just thought I got my support reply, but then it was a message telling me, that my prince charming needs a little help. Would that be Sam or Max I wonder
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Old 11/01/2006, 11:17 am   #659
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Thanks for the quick replies guys. Yeah the intro's awesome, but it really would be nice to Escape out of it. Does anyone know that once you actually activate the game if it loads up the game immediately, or if it brings you back to the telltale games menu thingy?

Last edited by threshfire; 11/01/2006 at 11:35 am.
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Old 11/01/2006, 12:06 pm   #660
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damn this fuckin blows..

us preorders get the poo end of the stick.
I WANNA PLAY THIS DAMN GAME I'VE BEEN WAITING, ITCHING, NEEDING.... i dreamed of the day... my skin would sweat at just the right level, my eyes, glued to the screen, laughter eminating from the depths of my sssouull... a furry demented bunny... tearing someone's eye out... aaahhh how i feel the sorrow... ohhhh woe is me.... i sent my hardware finger print.. and still waiting for a reply...

activate my damn game!!!!
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