The Walking Dead Law and Order Legacies Jurassic Park Back to the future: The Game Puzzle Agent Sam & Max Tales of Monkey Island Wallace & Gromit's Grand Adventures More Telltale Games
Forgot your password?
No worries, we can help!

The Walking Dead

Go Back   Telltale Games Forums > Telltale Games Support > Forum & Site Help

Forum & Site Help Has something exploded on our site? Tell us here or email support at support@telltalegames.com

Reply
 
Thread Tools Search this Thread
Old 09/11/2009, 09:32 pm   #1
Hayden
...is procrastinating
 
Hayden's Avatar
 
Join Date: Jul 2009
Location: Australia
Posts: 3,486
Default Why Did My Cart Just Empty Itself?

I had my cart full of some game seasons and had applied the 50% off coupon. I then left it for a couple of weeks and was going to get around to buying them eventually but now my cart has emptied itself! Does your cart automatically empty if you don't purchase the items in it within a certain amount of time? I hope I can still apply the code for the 50% off coupon...
__________________
Read that instead ^.
Hayden is offline   Reply With Quote
Old 09/17/2009, 05:43 am   #2
SHODANFreeman
Mute Ruler of Insects
 
SHODANFreeman's Avatar
 
Join Date: Nov 2006
Location: Wisconsin
Posts: 3,741
Send a message via AIM to SHODANFreeman
Default

I would guess that what happened was simply that your browser's cache cleared out the information, since I don't think the cart stuff is saved on their end. (I'm not 100% on that but I would guess that's how it works)

But since your code was never actually used, I am 99% sure you are still able to use it.
SHODANFreeman is offline   Reply With Quote
Old 09/17/2009, 08:41 am   #3
David E
¬¬
 
David E's Avatar
 
Join Date: Jun 2008
Location: San Rafael, California, USA
Posts: 703
Default

I believe that cart information is stored on our end for a time, but I'm not sure how long it lasts. If you try to apply your coupon again, and it doesn't apply the discount (or says the coupon's already been used), we can also supply you with a new coupon code.
David E is offline   Reply With Quote
Old 09/17/2009, 08:32 pm   #4
Hayden
...is procrastinating
 
Hayden's Avatar
 
Join Date: Jul 2009
Location: Australia
Posts: 3,486
Default

Quote:
Originally Posted by David E View Post
I believe that cart information is stored on our end for a time, but I'm not sure how long it lasts. If you try to apply your coupon again, and it doesn't apply the discount (or says the coupon's already been used), we can also supply you with a new coupon code.
Oh okay, thanks! From now on I think I'll only put stuff in my cart when I know that I'm gonna buy it straight away : )
__________________
Read that instead ^.
Hayden is offline   Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Unable to add Celebration Pack to Cart antone3x7 Shopping or Activation Support 2 07/10/2009 06:08 am
The magical disappearing/reappearing shopping cart Harald B Shopping or Activation Support 1 02/18/2008 01:45 pm
Why..WHYYYYYYY????? (cart is always empty) Major_Higgins Shopping or Activation Support 15 03/21/2007 01:59 pm
Your cart is empty!! Darkdusk87 Shopping or Activation Support 4 03/21/2007 01:58 pm
Problems checking out gniv Shopping or Activation Support 9 02/02/2007 06:34 am


All times are GMT -8. The time now is 10:07 pm.


Powered by vBulletin® Version 3.8.2
Copyright ©2000 - 2013, Jelsoft Enterprises Ltd.
Telltale Games - © 2013 Telltale, Incorporated. All rights reserved.
Home  |   Store  |   Blogs  |   Forums  |   Product Support  |   Corporate Info  |   Press Releases  |   Jobs  |   Terms of Use  |   Privacy Policy