Telltale Games

syfer27 · 12/01/2006, 10:46 pm

i paid gametap the money dec 1st it let me download it but it wont let me launch it....it tells me my connection to the internet or gametap servers maybe down or blocked by my firewall settings....i have my firewall turned off i have all my popup on so i dont get any popups...i have my antiviruis turned off...i even redownloaded it and it still didnt work...then i did a reavate my account and it still dont launch for me...i dont know what the problem is i have tried everything and nothing works for me....

can you please let me know what to do....i am running windows xp

Emily · 12/02/2006, 09:03 pm

Hi Syfer,

Sorry to hear about the trouble you're having. You're going to have to contact GameTap's support team for help with this. The best way to get help with GameTap is through their support link or by calling customer service at 1-866-722-5295.

12/01/2006, 10:46 pm	#1
syfer27 Junior Member Join Date: Dec 2006 Posts: 1	cant get connected i paid gametap the money dec 1st it let me download it but it wont let me launch it....it tells me my connection to the internet or gametap servers maybe down or blocked by my firewall settings....i have my firewall turned off i have all my popup on so i dont get any popups...i have my antiviruis turned off...i even redownloaded it and it still didnt work...then i did a reavate my account and it still dont launch for me...i dont know what the problem is i have tried everything and nothing works for me.... can you please let me know what to do....i am running windows xp Last edited by syfer27; 12/01/2006 at 10:47 pm. Reason: forgot to add something

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12/02/2006, 09:03 pm	#2
Emily Formerly of the Telltale Team Join Date: Oct 2006 Location: San Francisco Posts: 4,549	Hi Syfer, Sorry to hear about the trouble you're having. You're going to have to contact GameTap's support team for help with this. The best way to get help with GameTap is through their support link or by calling customer service at 1-866-722-5295.