The Walking Dead Law and Order Legacies Jurassic Park Back to the future: The Game Puzzle Agent Sam & Max Tales of Monkey Island Wallace & Gromit's Grand Adventures More Telltale Games
Forgot your password?
No worries, we can help!

The Walking Dead

Go Back   Telltale Games Forums > Telltale Games Support > Game Support - General

Game Support - General Having trouble with a Telltale Product? Look below. Need to contact support? Click here : support@telltalegames.com

Reply
 
Thread Tools Search this Thread
Old 09/19/2009, 02:11 am   #1
skumbag70
Junior Member
 
Join Date: Sep 2009
Posts: 2
Default SGCG4AP: Episode 5 Fatal Launch Error

G'day guys have a bit of a problem. I just recently purchased the Strongbad Season 1 Pack on Steam. I've played through and finished 1-4 but I cannot run number 5. My PC is Windows XP SP3, Quad Core, 8GB Ram (Only 3 recognised on XP), 2GB 4870X2 (DxDiag attached). 1-4 still boot perfectly and run sweetly. But number 5, when I double click on it I get the error message "This program has encountered a blah blah". This happens before the game launches... Any suggestions? I've tried uninstalling and re-installing to no avail.
Attached Files
File Type: zip DXDIAG.zip (10.3 KB, 1 views)
skumbag70 is offline   Reply With Quote
Old 09/19/2009, 04:26 am   #2
DjNDB  Community Moderator
Community Moderator
 
DjNDB's Avatar
 
Join Date: Jan 2007
Location: Germany
Posts: 4,747
Default

Code:
Card name: ATI Radeon HD 4870 X2
Current Mode: 1920 x 1200 (16 bit) (60Hz)
16 bit color depth is a known cause for that error with Telltale Games. It should work if you set it to 32 bit.
I would have expected the other Episodes not to work as well though.

You might also consider updating your drivers:
Code:
Card name: ATI Radeon HD 4870 X2
Driver Date/Size: 12/2/2008 06:51:31, 318464 bytes


Description: SoundMAX HD Audio
Date and Size: 1/16/2007 08:09:06, 293888 bytes
DjNDB is offline   Reply With Quote
Old 09/19/2009, 06:32 am   #3
skumbag70
Junior Member
 
Join Date: Sep 2009
Posts: 2
Default

Worked like a charm DjNDB. Thanks for your help!
skumbag70 is offline   Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
The Tone of Monkey Island - My Review and Suggestions for Future Episodes sladerlmc77 Tales of Monkey Island General Discussion 319 03/18/2010 04:23 am
W+G ep2 (steam) won't launch - different error to other thread Buxton Game Support - General 6 05/11/2009 10:42 am
Sam & Max Episode 201 Error LAA Game Support - General 32 08/28/2008 12:11 am
Script error when starting either S+M episode Paine Game Support - General 2 01/24/2007 06:09 am
Error ARM1002 when activating 2nd episode of Sam & Max dasXtra Shopping or Activation Support 6 01/07/2007 09:46 pm


All times are GMT -8. The time now is 06:55 pm.


Powered by vBulletin® Version 3.8.2
Copyright ©2000 - 2013, Jelsoft Enterprises Ltd.
Telltale Games - © 2013 Telltale, Incorporated. All rights reserved.
Home  |   Store  |   Blogs  |   Forums  |   Product Support  |   Corporate Info  |   Press Releases  |   Jobs  |   Terms of Use  |   Privacy Policy