The Walking Dead Law and Order Legacies Jurassic Park Back to the future: The Game Puzzle Agent Sam & Max Tales of Monkey Island Wallace & Gromit's Grand Adventures More Telltale Games
Forgot your password?
No worries, we can help!

The Walking Dead

Go Back   Telltale Games Forums > Telltale Games Support > Game Support - General

Game Support - General Having trouble with a Telltale Product? Look below. Need to contact support? Click here : support@telltalegames.com

Reply
 
Thread Tools Search this Thread
Old 11/02/2006, 05:52 pm   #1
Sira Raven
Member
 
Sira Raven's Avatar
 
Join Date: Oct 2006
Location: PA, USA
Posts: 31
Default Problem connecting

I've managed to successfully install the demo, but when I enter my order number and password, there's an error message:

The program you are attempting to license cannot detect a connection to the to the Internet. Please verify that you are able to connect to the Internet and try again.
Note: Some firewalls and proxies may be configured to deny access to programs other than your browser. Please adjust your settings if possible or contact us at http://drh.digitalrivers.com/cs for alternate methods of licensing your program.

I'm currently at college, so my Internet access is through a web proxy. I wasn't aware that this would be a problem. Do you have any ideas on what I should do? I really want to play Culture Shock!
Sira Raven is offline   Reply With Quote
Old 11/02/2006, 06:54 pm   #2
tabacco
I Feel Fantastic
 
tabacco's Avatar
 
Join Date: Sep 2006
Location: Marin County, CA
Posts: 2,129
Default

Send me a PM with your orderid and hardware fingerprint, and I'll get you set up.

To get the hardware fingerprint: Open up the game, and at the demo screen, click "Activation support" at the bottom. The fingerprint is in there.
tabacco is offline   Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
CSI-3 Dimensions of murder - graphics problem. oravandres CSI Gaming Discussion 14 08/22/2010 09:08 am
ATI Radeon Problem bashar Game Support - General 30 08/07/2009 06:22 am
Downloading Sam and Max problem ccountryman Shopping or Activation Support 2 11/14/2006 02:55 pm
Sam and Max: CS - Major Problem Sanity Massacre Shopping or Activation Support 8 11/05/2006 02:53 am
Speed problem. anonima Game Support - General 1 08/07/2006 08:31 pm


All times are GMT -8. The time now is 05:49 am.


Powered by vBulletin® Version 3.8.2
Copyright ©2000 - 2013, Jelsoft Enterprises Ltd.
Telltale Games - © 2013 Telltale, Incorporated. All rights reserved.
Home  |   Store  |   Blogs  |   Forums  |   Product Support  |   Corporate Info  |   Press Releases  |   Jobs  |   Terms of Use  |   Privacy Policy