Steam is fantastic. I've been using it for a long time now - cheaper games (in many cases), rapid delivery - yes, it's helpful for developers to combat piracy - but here's the kicker. The worst anti-piracy DRM comes on retail games nowdays. Except in special circumstances, the Steam DRM is all that's on Steam games.
Now let me tell you why Steam DRM is actually good.
Steam DRM actually benefits the customer. I have about 30+ games on my Steam account. I can go anywhere, and download and play my games on any PC good enough to run them. It frees me from having to care for CDs/DVDs, I don't need to worry about serial numbers, and my games are in my account forever. Valve have promised an anti-Steam patch/solution if they ever go out of business - so I don't even need to worry about that. When I'm in-game, I can press Shift+Tab to see what games my friends are playing, join in (for supported games), and chat to them. No more alt-tabbing, which never works well.
Yes, having boxed games is nice. However, Steam isn't all that bad.
Stay the hell away from the EA store - but otherwise most downloadable options are pretty good. It saddens me that Telltale use Securom, however their implementation of it is so very quiet and trouble-free (for most of us) that it's overlookable.
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