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Old 01/23/2010, 07:44 pm   #1
Cyd
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Default Wallace & Gromit's Grand Adventure for PC

I purchased the four episode game today at Best Buy. I am playing FRIGHT OF THE BUMBLEBEES. It was playing beautifully... I think I've encountered a bug. When Gromit goes to town to solve the bee problem the game no longer functions. No clicking, no walking, no inventory, no EXIT. I can only exit the game with ctrl+alt+del. Also, what's with the "Tea Break" message. That's very frustrating when the game locks up over and over again.

Any help will be appreciated.

Windows XP
NVIDIA card
2.71 GHz
3.00 GB Ram
Free Hard Drive Space 126 GB

If I should have to move the game to our VISTA machine where are the saved games stored? Is a patch available

Thank you,

Cyd
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Old 01/24/2010, 03:19 am   #2
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That's certainly odd. The game isn't available at retail yet, so I don't really get how you managed to buy a copy at Best Buy.
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Old 01/24/2010, 04:26 am   #3
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That's certainly odd. The game isn't available at retail yet, so I don't really get how you managed to buy a copy at Best Buy.
I live in the USA. It is available here in a blue boxed version with a nice graphic on the cover. The boxed version also has an EXTRA BONUS GAME EPISODE FREE from the TellTale website. The Best Buy price was $19.99, which I thought was a bargain for four episodes. Until...the glitch. I might have to forget episode one and go on to THE LAST RESORT.

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Old 01/24/2010, 05:32 am   #4
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Quote:
Originally Posted by Cyd View Post
Also, what's with the "Tea Break" message.
[...]
If I should have to move the game to our VISTA machine where are the saved games stored?
What did you last do before the bug occured?
You usually get the "Tea Break" message when you hit pause (ESC Key) during dialog and escape it the same way.


In your documents folder you'll find a folder for the episode containing the savegames. It should be something like

Vista/7: %USERPROFILE%\Documents\Telltale Games\
XP: %USERPROFILE%\My Documents\Telltale Games\
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Old 01/24/2010, 05:37 am   #5
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Here is some added information. I found the saved games. We have installed the game on our VISTA machine and installed the saved games. The same glitch still occures. We have changed game settings via the interface at the beginning with no difference. I'm down to...does anyone have a saved game past the bee adventure in town? Or maybe...just as you start the bee adventure in town?

Going to brunch before I do something unspeakable.

Thank you for any help.

Cyd
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Old 01/24/2010, 05:44 am   #6
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What did you last do before the bug occured?
You usually get the "Tea Break" message when you hit pause (ESC Key) during dialog and escape it the same way.


In your documents folder you'll find a folder for the episode containing the savegames. It should be something like

Vista/7: %USERPROFILE%\Documents\Telltale Games\
XP: %USERPROFILE%\My Documents\Telltale Games\
I'm sorry I didn't see your response before I added my latest. I know when the Tea Break message usually displays. That I get. But once it locks up it's the only key that works. Grrrrr.

My last thing was getting the pan timer. Then I talk to Wallace and head to town to help with the bees. I can walk all around the street, but as soon as I click on anything it's over. Can't walk, click, no inventory, no exit. Just "TEA BREAK".

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Old 01/24/2010, 06:02 am   #7
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can you attach your savegame?
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Old 01/24/2010, 01:59 pm   #8
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Here is my saved #3 and their slot0 which I guess is the automatic save. Well I tried to attach, but I don't think it worked. I didn't see the "save" as an acceptible extension on the list. I'll send this off and see what posts.

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Old 01/24/2010, 02:01 pm   #9
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You should zip the files before you attach them.
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Old 01/24/2010, 02:11 pm   #10
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You and my husband are echoes in my ears. I just did that. Here is the zip with the two I mentioned.

Cyd
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File Type: zip Wal_Grom_saves.zip (83.6 KB, 14 views)
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Old 01/24/2010, 02:27 pm   #11
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Okay, i loaded the save games and here i can go into town and click around without problems.
I made a new save game based on your slot 3 you can try.
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File Type: zip slot4.zip (43.0 KB, 22 views)
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Old 01/24/2010, 02:47 pm   #12
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Okay, i loaded the save games and here i can go into town and click around without problems.
I made a new save game based on your slot 3 you can try.
NUTS! I tried to unzip the slot4.zip you sent and got the message "No files to extract." I so appreciate all you have tried to do.

I went further back and played forward got all the bees killed in the yard, again...and this is what I have. See attached.

Cyd
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File Type: zip Second_Wallace_Gromit_save.zip (39.3 KB, 12 views)
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Old 01/24/2010, 02:52 pm   #13
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Okay, i loaded the save games and here i can go into town and click around without problems.
I made a new save game based on your slot 3 you can try.
...............

Switched my extraction software to IZarc and I got it!

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Old 01/24/2010, 03:15 pm   #14
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I tried your new game and it worked just as fine. Did you try the one I attached yet?
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Old 01/24/2010, 03:15 pm   #15
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...............

Switched my extraction software to IZarc and I got it!

Cyd
Oh well We gave it a good try. I put the file in my saved games. The game recognized it as four, but when clicked on...everything went black and I was back to ctrl+alt+del.

Again, thank you so much for all you tried to do.

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Old 01/24/2010, 03:55 pm   #16
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That's sad. Since it happens with your savegame on both of your PCs and works on mine my best guess is that something is wrong with the DVD.
I think your best option is to discuss the problem with TTG at support@telltalegames.com and send them a link to this thread.
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Old 01/24/2010, 08:14 pm   #17
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That's sad. Since it happens with your savegame on both of your PCs and works on mine my best guess is that something is wrong with the DVD.
I think your best option is to discuss the problem with TTG at support@telltalegames.com and send them a link to this thread.

What's really sad is how bad I am with IZArc. I played with it some more and found I had to extract yet another layer. I ended up with a 203 KB size file. Ah ha. I put it in the saved game folder, the game recognized it and it started right up. I went to town at the appointed time and the game failed again. I think we've given it a good test and you may be right about the disc. I forgot to mention I reinstalled the game (saving my saved games) and it didn't help.

Episode two and three played beautifully.

How would I send a link to support with the whole thread?

Thanks again.

Cyd
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Old 01/24/2010, 11:55 pm   #18
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Ah, at least the savegame crash is solved now. Copy this address into your e-mail. I had to put it into this box so it doesn't get shortened and can still be copied properly:
Code:
http://www.telltalegames.com/forums/showthread.php?t=14789
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Old 01/25/2010, 05:31 am   #19
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Originally Posted by DjNDB View Post
Ah, at least the savegame crash is solved now. Copy this address into your e-mail. I had to put it into this box so it doesn't get shortened and can still be copied properly:
Code:
http://www.telltalegames.com/forums/showthread.php?t=14789
Will do. Thanks. I might try to get back to Best Buy this week to see if they will replace the game with another copy.

It was very nice trying my hand at a forum and meeting such a good person.

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Old 01/26/2010, 04:23 pm   #20
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Here are some saves, one right before entering town (slot2) and one after having solved the in town puzzle (slot4). Back up your existing saves and try these ones out.
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File Type: zip slot2.zip (38.1 KB, 63 views)
File Type: zip slot4.zip (46.6 KB, 46 views)
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