Telltale Games

Layton · 11/20/2006, 11:40 am

Hi was just wondering if you can give any idea of how long the international priority shipping takes to arrive, i got an email saying my order had been dispatched, so roughly how many days should it take to the UK???

Emily · 11/20/2006, 12:03 pm

It seems to vary, but we've had reports from a few people in the UK that it can be up to four weeks.

JK1985 · 11/20/2006, 02:35 pm

I live in Sweden and this is the fourth week for me... I hope it arrives soon, I want to read it

PJFry · 12/06/2006, 03:34 am

the prints arrived here yesterday and i have to say: they are beautiful and much bigger than i would have thought!!!

Smegger · 12/09/2006, 01:43 am

This is around the 3rd week for me. I was starting to get a little worried

Mamen · 12/15/2006, 02:12 am

One month ago today, still haven't received anything, to Norway. Is there anyway to track the shipment? Anyone else received anything yet?

Emily · 12/15/2006, 08:17 am

There is no way to track the shipment when it's sent normal postal mail, sorry. :frown: What items were in your order?

Mamen · 12/17/2006, 03:51 am

Thank you for ordering from Telltale Games on November 7, 2006. The following product(s) has shipped. If you paid by credit card, your credit card has now been charged.

Product SKU Product Name Qty Ordered Qty Shipped Total Qty Shipped Amount
------------------------------------------------------------------------------
samandmax-sk Sam & Max Ske 1 1 1 27.94USD

order #4689635500

Emily · 12/17/2006, 11:12 am

Thanks. Unfortunately the sketchbook is out of stock right now so we can't send out another one. If it still hasn't arrived by the time we reprint the sketchbook, of course we'll send out a replacement! But I really hope it won't take that long.

Please update this thread to let us know when it arrives (or if it still hasn't arrived by mid-January). Sorry for the delay.

Smegger · 12/18/2006, 04:06 am

Yay! Glad to say I just recieved my stuff. Time to look for something to frame those posters in

Emily · 12/18/2006, 09:32 am

Thanks for letting us know, Smegger. Would you mind sending me your order number in a PM? I'd like to check when the order shipped to see how long it actually took. Thanks.

Mamen · 12/20/2006, 10:18 pm

OK I guess there is still hope for my shipment as well. Didn't get it for x-mas, but probably will early january, I hope.

Mamen · 01/15/2007, 11:48 pm

Still no mail.... :|

Emily · 01/16/2007, 06:27 am

Mamen, I can't send you a replacement right now because the sketchbooks are out of print. After we do our new print run (should be available in February), if you still haven't received it I'll send you a new one. When the sketchbooks are available again in the store, post here again to let me know if yours ever came.

Sorry, it's all I can do.

Mamen · 01/17/2007, 09:38 am

Is it possible for you to post here when they are back in the store?

Emily · 01/17/2007, 09:42 am

We will post on the website and on the forum when they're back in the store. It's going to be sometime in February.

dloeke · 01/22/2007, 07:03 am

I know this isn't exactly on topic, but I was planning on ordering both the sketchbook and the Western poster, and was wondering if a poster would then be reserved for me until the time the new shipment of sketchbooks arrive? That's what I would find logical, and I know it's a silly question, but you never know.

**Jake** · 01/22/2007, 09:27 am

I think they put the rest of your order aside if part of your order is backordered, but I don't know for sure. If you can hold off until Wednesday (when Emily gets back from her quick vacation), I'll be able to get you a definitive answer.

dloeke · 01/22/2007, 09:36 am

Alright, thanks!

DarkMoS · 02/13/2007, 12:43 pm

Hi Emily,
as we are in the middle of February, is there a more precise date when the sketchbooks will be available?
I've placed my order the 25th of November and I'm dying to finally receive it

11/20/2006, 11:40 am	#1
Layton Junior Member Join Date: Nov 2006 Posts: 9	Sketchbook/Prints Delivery??? Hi was just wondering if you can give any idea of how long the international priority shipping takes to arrive, i got an email saying my order had been dispatched, so roughly how many days should it take to the UK???

11/20/2006, 02:35 pm	#3
JK1985 Senior Member Join Date: Oct 2006 Location: Sweden Posts: 148	4 weeks I live in Sweden and this is the fourth week for me... I hope it arrives soon, I want to read it __________________ Is telltale a real word? Yes it is! http://www.sun-island.se

12/09/2006, 01:43 am	#5
Smegger Junior Member Join Date: Dec 2006 Posts: 2	This is around the 3rd week for me. I was starting to get a little worried Last edited by Smegger; 12/09/2006 at 01:57 am.

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11/20/2006, 12:03 pm	#2
Emily Formerly of the Telltale Team Join Date: Oct 2006 Location: San Francisco Posts: 4,549	It seems to vary, but we've had reports from a few people in the UK that it can be up to four weeks.

12/06/2006, 03:34 am	#4
PJFry Junior Member Join Date: Oct 2006 Location: Cologne, Germany Posts: 11	the prints arrived here yesterday and i have to say: they are beautiful and much bigger than i would have thought!!!

12/15/2006, 02:12 am	#6
Mamen Junior Member Join Date: Dec 2006 Posts: 9	One month ago today, still haven't received anything, to Norway. Is there anyway to track the shipment? Anyone else received anything yet?

12/15/2006, 08:17 am	#7
Emily Formerly of the Telltale Team Join Date: Oct 2006 Location: San Francisco Posts: 4,549	There is no way to track the shipment when it's sent normal postal mail, sorry. :frown: What items were in your order?

12/17/2006, 03:51 am	#8
Mamen Junior Member Join Date: Dec 2006 Posts: 9	Thank you for ordering from Telltale Games on November 7, 2006. The following product(s) has shipped. If you paid by credit card, your credit card has now been charged. Product SKU Product Name Qty Ordered Qty Shipped Total Qty Shipped Amount ------------------------------------------------------------------------------ samandmax-sk Sam & Max Ske 1 1 1 27.94USD order #4689635500

12/17/2006, 11:12 am	#9
Emily Formerly of the Telltale Team Join Date: Oct 2006 Location: San Francisco Posts: 4,549	Thanks. Unfortunately the sketchbook is out of stock right now so we can't send out another one. If it still hasn't arrived by the time we reprint the sketchbook, of course we'll send out a replacement! But I really hope it won't take that long. Please update this thread to let us know when it arrives (or if it still hasn't arrived by mid-January). Sorry for the delay.

12/18/2006, 04:06 am	#10
Smegger Junior Member Join Date: Dec 2006 Posts: 2	Yay! Glad to say I just recieved my stuff. Time to look for something to frame those posters in

12/18/2006, 09:32 am	#11
Emily Formerly of the Telltale Team Join Date: Oct 2006 Location: San Francisco Posts: 4,549	Thanks for letting us know, Smegger. Would you mind sending me your order number in a PM? I'd like to check when the order shipped to see how long it actually took. Thanks.

12/20/2006, 10:18 pm	#12
Mamen Junior Member Join Date: Dec 2006 Posts: 9	OK I guess there is still hope for my shipment as well. Didn't get it for x-mas, but probably will early january, I hope.

01/15/2007, 11:48 pm	#13
Mamen Junior Member Join Date: Dec 2006 Posts: 9	Still no mail.... :\|

01/16/2007, 06:27 am	#14
Emily Formerly of the Telltale Team Join Date: Oct 2006 Location: San Francisco Posts: 4,549	Mamen, I can't send you a replacement right now because the sketchbooks are out of print. After we do our new print run (should be available in February), if you still haven't received it I'll send you a new one. When the sketchbooks are available again in the store, post here again to let me know if yours ever came. Sorry, it's all I can do.

01/17/2007, 09:38 am	#15
Mamen Junior Member Join Date: Dec 2006 Posts: 9	Is it possible for you to post here when they are back in the store?

01/17/2007, 09:42 am	#16
Emily Formerly of the Telltale Team Join Date: Oct 2006 Location: San Francisco Posts: 4,549	We will post on the website and on the forum when they're back in the store. It's going to be sometime in February.

01/22/2007, 07:03 am	#17
dloeke Member Join Date: Nov 2006 Posts: 95	I know this isn't exactly on topic, but I was planning on ordering both the sketchbook and the Western poster, and was wondering if a poster would then be reserved for me until the time the new shipment of sketchbooks arrive? That's what I would find logical, and I know it's a silly question, but you never know.

01/22/2007, 09:27 am	#18
Jake Telltale Team Join Date: Mar 2005 Location: San Francisco, CA Posts: 5,841	I think they put the rest of your order aside if part of your order is backordered, but I don't know for sure. If you can hold off until Wednesday (when Emily gets back from her quick vacation), I'll be able to get you a definitive answer.

01/22/2007, 09:36 am	#19
dloeke Member Join Date: Nov 2006 Posts: 95	Alright, thanks!

02/13/2007, 12:43 pm	#20
DarkMoS Junior Member Join Date: Nov 2006 Posts: 9	Hi Emily, as we are in the middle of February, is there a more precise date when the sketchbooks will be available? I've placed my order the 25th of November and I'm dying to finally receive it